The Southampton-based group at Blake Morgan LLP is formed of ‘very experienced travel lawyers’. Daniel Scognamiglio oversees the PI side of the practice, and is considered by clients as ‘a superstar of the travel PI world’ with experience in acting for both claimants and defendants in complex claims, as well as in advising on the impacts of Covid-19 and Brexit. The team is well-placed to bring claims for victims involved in complex, severe, or fatal matters, ranging from winter sport incidents to RTAs, against tour operators and insurers; such work is the specialism of both Katherine Ettridge and Iqval Dale. It is also equipped to represent defendants in policy coverage disputes. Scognamiglio also heads up the commercial and regulatory side of the practice, wherein Stojan Essex is equipped to advise on sale and acquisition matters relevant to the travel industry, and Reading’s Katie James has experience handling hotel and travel-related insolvencies.
Travel in London
Blake Morgan LLP
Practice head(s):
Daniel Scognamiglio
Other key lawyers:
Iqval Dale; Katherine Ettridge; Ian Jenkins; Stojan Essex; Katie James
Testimonials
‘The travel personal injury team at Blake Morgan has real expertise and a track-record in cross-border personal injury and package travel claims. The firm also has background expertise in serious injury claims and travel industry work which gives the travel personal injury team a strong basis for their offering in this area.’
‘Daniel Scognamiglio is a superstar of the travel PI world. He really knows his stuff and imparts wisdom onto his team, all of whom are very impressive. Katherine Ettridge and Iqval Dale are very switched on, know how to prepare cases properly and take a pragmatic view of difficult issues.’
‘An excellent travel team providing a great service to injured claimants.’
‘Daniel Scognamiglio is a star and Iqbal Dale is one to watch.’
‘The team at Blake Morgan is highly skilled at dealing with travel PI matters. I have been impressed with the depth of knowledge in respect of travel insurance legal issues.’
‘Daniel Scognamiglio is a standout partner. He leads the team from a place of great knowledge so as to get excellent results for clients. He is unflappable.’
‘One of the first firms to have a dedicated travel team. Several very experienced travel lawyers who do a wide variety of travel work.’
‘Daniel Scognamiglio is very experienced and personable and Katherine Ettridge is wise beyond her years and good at the nitty gritty.’
Key clients
AXA Insurance
AXA Travel Insurance
Cigna
AA Travel insurance
RSA
More Than
DAS
Ageas
Admiral
MAAF
Travelers
ERV
Zurich
Newpoint
Air France
KLM
Omega World Travel
Altour International Inc.
Ovation Travel
Ickenham Travel Group plc
Great Canadian Railtour Company
Sunset Travel Limited
Meon Valley Business Travel
Healthy Holidays
Travel Talk Adventures
GlobalStar Travel Management
Ski Basics
Work highlights
- Representing the claimants in a case where they suffered injuries in a diving accident in Thailand, and the claim was brought in England against an Australian defendant.
- Advising AXA and Admiral on how to improve claim handling processes, deal with liability claims in foreign jurisdictions, and improve outlay recovery.
- Advised a client on the settlement of two claims for substantial sums following a serious road traffic accident on a West Polynesian Island resulting in life-changing injuries.
Clyde & Co
The PI offering at Clyde & Co is described as a ‘really superb and well-oiled defendant-oriented team’. Matthew Ford specialises in acting in large, high-value casualty claims on behalf of defendants; Manchester-based Craig Evans is experienced in acting for travel operators and international insurers; and in Edinburgh, marine and aviation matters form a significant portion of Greg MacDougall's workload; the three co-head the group. The team handles complex matters of considerable value wherein catastrophic and fatal injuries have occurred. It is also equipped to act in matters where foreign nationals have had accidents in the UK involving foreign and UK insurers. Chris Murray is a noteworthy member of the team in Manchester. Emily List is experienced in leading on high-value matters, acting for major tour operators, while Sandeep Aujla is noted for her ‘excellent judgement’.
Practice head(s):
Matthew Ford; Craig Evans; Greg MacDougall
Other key lawyers:
Alexandra Pearson; Thomas Byrne; David Spencer; Emily List; Sandeep Aujla; Chris Murray
Testimonials
‘A really superb and well-oiled defendant-oriented team with excellent commercial skills.’
‘The team is trusted by its European and other insurer clients for its expertise in the most difficult cross-border personal injury cases.’
‘Craig Evans is a client-focused partner with massive experience.’
Key clients
AXA
AVIVA
Zurich
Allianz
Chubb
RSA
Admiral
Covea
Esure
QBE
DMH Stallard LLP
The ‘forward-thinking team’ at DMH Stallard LLP in Brighton has strong capabilities handling the gamut of commercial and regulatory matters. It frequently advises on cases regarding booking terms and conditions, package travel terms, and villa rental arrangements. It also provides GDPR and data protection assistance. Debbie Venn is the head of the group, noted as being a ‘particular expert in travel-related GDPR issues’. The team has advised on the longer term impacts of Covid-19 regulations on travel, and it has the capacity to handle disputes. Rebecca Thornley-Gibson has expertise in employment-related matters overseas, including senior executive exit strategies, employee relations issues, and advising on contractual documentation for seconded employees, while Helen Mead harnesses a corporate and M&A specialism which she applies in travel contexts.
Practice head(s):
Debbie Venn
Other key lawyers:
Rebecca Thornley-Gibson; Helen Mead; Danos Athanasi; Abigail Maino; Rebecca Leeves; Jay Barnett
Testimonials
‘Great ability to understand business needs balanced against legal and compliance requirements.’
‘Excellent pragmatic advice offered.’
‘Great understanding of business and industry, and the team provides pragmatic advice.’
‘The team is at all times user friendly and client focused. No sharp edges and sensible. They have the key qualities that any in-house team or client can rely on.’
‘A forward-thinking team willing to go the extra mile for clients.’
‘Debbie Venn is a standout travel lawyer. Brilliant to work with and instinctively knows what’s right for her clients. She is an absolute pleasure to work with and has a wonderful and technical mind. She is someone you want on your side and is a particular expert in travel-related GDPR issues.’
Key clients
Specialised Travel Ltd
Airbourne Representation Ltd
Hovertravel Ltd
CharterSync Ltd
Themis Advisory Ltd
15below Ltd
The Villa Agency Ltd
Peligoni Booking Services Ltd
Sand & Stone
Dante Active Ltd
Work highlights
- Acting for Hovertravel in relation to its contracts with suppliers, distributors and agents, in respect of its hovercraft services.
- Acting for Themis Advisory Ltd on a white-labelled basis for various of Themis clients, mainly in relation to the provision of IT services and data protection matters.
- Acting for new specialist travel business Dante Active Ltd, in issues relating to the sale of bespoke packages through schools, including issues on contracting through parents for provision of services to pupils, safeguarding, and data protection matters.
DWF
The PI team at DWF has a strong reputation for acting in complex and high-value cross-border matters for claimants who have suffered severe injuries abroad, in addition to its defendant work. On the defendant side, both Sara-Jane Eaton and Michael Gwilliam are experienced in acting for well-known defendant tour operators, airlines, and travel agents; Gwilliam is noted by clients as ‘the best travel lawyer acting for defendants in the business’ and he has notable experience representing UK airlines in aerotoxicity-related group litigation matters. Eaton heads up the practice alongside Claire Bowler, who is experienced in acting for high-profile insurers in catastrophic cases. The ‘enormously dedicated’ Sarah Mahoney is well-equipped to act for insurer clients on an array of matters also. The multilingual capabilities within the team warrant mention, with one client praising its 'unparalleled language skills'.
Practice head(s):
Sara-Jane Eaton; Claire Bowler
Other key lawyers:
Michael Gwilliam; Joanna McLachlan; Sarah Mahoney
Testimonials
‘The travel PI team at DWF has a formidable reputation.’
‘Sara-Jane Eaton is a states-person of the this specialised area of law. She has wide contact, great knowledge and a real commercial nous.’
‘Michael Gwilliam’s experience in all aspects of travel-related claims is second-to-none. ’
Key clients
Generali
Van Ameyde
MS Amlin
Accredited Insurance
Hastings Direct
QBE
RSA
The Markerstudy Group
Travelers
LV=
HDI Global
Mannheimer Versicherung AG
Wuerttembergische Versicherung AG
Ergo Hestia
Allianz
Bravonext
On The Beach Ltd
Work highlights
- Advised German insurer Wuerttembergische Versicherung AG via Van Ameyde UK on issues of jurisdiction and applicable law arising from a catastrophic road traffic accident in Germany where proceedings were brought in the UK.
- Acting for two bereaved families residing in Spain following a very serious road traffic accident in England involving a Portuguese defendant and insurer.
- Representing three UK Defendant airlines in the Aerotoxicity Group Action litigation in the High Court.
Enable Law
Enable Law‘s PI practice is equipped to handle matters for claimants, ranging from those involving catastrophic injury to those where much smaller injuries have been suffered. The team is led by Eleanor Armstrong, a ‘very experienced solicitor in travel litigation’ who has expertise in supporting clients through international injury claims on the claimant side; Armstrong has support from Rob Antrobus and Alison McClure. The team members are based in Southampton and Taunton.
Practice head(s):
Eleanor Armstrong; Rob Antrobus; Alison McClure
Other key lawyers:
Charlotte Morgan
Testimonials
‘Eleanor Armstrong is a very experienced solicitor in travel litigation.’
‘A very strong national firm with high standards across the board.’
‘Eleanor Armstrong is an experienced, reliable and calm lawyer in this field.’
‘Eleanor Armstrong is excellent, sensible and claimant-minded.’
Work highlights
Fox Williams LLP
The team at Fox Williams LLP has a strong reputation for its ‘super expertise’ in commercial and regulatory travel law, particularly in handling high-profile, complex disputes for well-known travel companies, a standout example being its recent High Court win for On the Beach in its dispute against RyanAir. In addition to the team’s litigious work, it advises on a plethora of regulatory issues relating to travel, including assisting international clients with complex compliance matters. ‘Outstanding lawyer’ Rhys Griffiths is at the team’s helm and has significant experience acting in disputes, advising on regulatory issues, and assisting clients with product launches and in entering foreign markets. Lucy England has particular expertise in travel and technology-related work, as well as aviation, including in the niche area of unmanned aviation and space, while Farina Azam's experience includes advising on commercial and technology contracts in the travel sector; both England and Azam are noted for their ‘extensive knowledge in this space’. Phyllis Acheampong is equipped to assist clients from domestically-based businesses to multinational online travel agents.
Practice head(s):
Rhys Griffiths
Other key lawyers:
Lucy England; Farina Azam; Phyllis Acheampong; Jessica Howard
Testimonials
‘Super expertise, hard to find elsewhere on the UK market.’
‘Lucy England is extremely knowledgeable, both legally and commercially. She has the ability to easily distil legal challenges into sound legal advice in all of the various geographies and variations of tourism. She produces reports that can be easily read and understood; she delivers on time and to a very high standard.’
‘Experts in their field and the go-to team when we need specific travel law advice. They know their stuff inside out and are able to give practical, commercially-focused advice and not just regurgitate the law.’
Key clients
Booking.com
On The Beach
Loveholidays.com
Lastminute.com
Virgin Voyages
Belmond
Secret Escapes
Flight Centre
Intrepid
Parkdean Resorts
Work highlights
- Acted for On the Beach successfully in a High Court case against Ryanair which created new law.
- Acting for various international travel companies in creating EU hubs for the sale of holidays throughout the EU, taking advantage of regulatory passporting rights to sell across the EU market.
HFW
HFW‘s regulatory and commercial practice ensures that clients ‘always feel one step ahead’. William MacLachlan has extensive expertise handling non-contentious mandates, as well as matters relating to transactional aspects of shipping, namely passenger vessels; further, he is experienced in handling an array of ship management and operation work. Claire Womersley harnesses a notable specialism in work pertaining to the cruise ship and ferry sector, handling litigation and crisis management matters therein. Womersley and MacLachlan co-head the team alongside Zohar Zik. Caroline Murphy is well-equipped to handle shipping-related disputes, including those regarding charterparties, bills of lading and shipbuilding, while Kirsten Wright specialises in advising yacht and cruise ship owners on collisions, injuries, and fatalities that have occurred at sea. Alex Sayegh is also noteworthy for his transactional shipping work, as is Gudmund Bernitz, who has a shipping finance specialism. Zik's former co-head Elinor Dautlich departed to Hannaford Turner LLP in January 2024.
Practice head(s):
William MacLachlan; Claire Womersley; Zohar Zik
Other key lawyers:
Paul Dean, Alistair Mackie; Gudmund Bernitz; Zain Kazmi; Caroline Murphy; Alex Sayegh, Kirsten Wright
Testimonials
‘HFW has experience and capabilities in all fields of transport.’
‘An excellent team of partners and associates.’
‘HFW has a broad regulatory and commercial travel practice which provides an excellent service to its clients. Its clients range from cruise lines, tour boats and tour operators to foreign liability insurers who have been sued in England. Paul Dean and the team adopt a very commercial approach to achieving the best result for clients. ’
‘Paul Dean and Claire Womersley have extensive experience in dealing with travel-related personal injury and other claims commercially but with compassion. I would strongly recommend both of them.’
‘They provide a phenomenal, fundamental, practical overview of complex legal issues.’
‘They think broadly and can foresee steps to be taken by opponents so clients always feel one step ahead.’
Key clients
Isles of Scilly Steamship Company Limited
Middle Eastern airline
Viking River Cruises AG
Work highlights
- Advising the Isles of Scilly Steamship Group and their subsidiaries on their complex and strategically essential fleet renewal programme.
- Advised a Middle Eastern airline on its proposed extended cooperation with a successful domestic Indian low-cost airline.
- Advised Viking River Cruises AG on the collision of a vessel owned by the company, the Viking Sigyn, with a Hungarian tourist vessel, the Hableány, on 29th May 2019 on the Danube River in Budapest, Hungary.
Hill Dickinson LLP
Specialist in criminal investigations following accidents John Caddies helms the PI group at Hill Dickinson LLP; Caddies harnesses a niche specialism in acting for defendants in marine asbestos claims. The team’s workload features defending companies in serious injury and fatality claims wherein significant values are at stake, particularly marine-related matters. Sarah Barnes has experience in defending a range of clients, from major port operators and shipping companies, to tour operators, hotels, and their insurers. Travel, regulatory, and commercial-focused Javed Ali is a name to note and his ‘industry knowledge is second-to-none’.
Practice head(s):
John Caddies
Other key lawyers:
Javed Ali; Sarah Barnes; Laura Wilson
Testimonials
‘The combination of legal knowledge with know-how of the industry standards and practice stands out. You achieve what you want legally, in a commercial context.’
‘Javed Ali has a wide knowledge of the industry in terms of practice, as well as the legal background. Javed always manages to achieve a win-win situation for us, safeguarding the company’s interest but at the same time being as commercial as possible for the business.’
‘Very knowledgeable in all aspects of maritime law and widely regarded as such throughout the industry. They can always be relied upon to provide accurate, up-to-date and concise advice. They have also built up an enviable client base in the maritime sector. These strengths compare very favourably with their competitors.’
‘A standout member of the team is Javed Ali, whose industry knowledge is second-to-none. More importantly, Javed is very approachable and is very adept at communicating with different types of audiences.’
‘Excellent and practical understanding of its client base and the various commercial issues that can arise during cases.’
‘Javed Ali is excellent, hardworking and client-friendly.’
‘Great knowledge of the cruise and passenger sector in particular.’
‘Sarah Barnes and Javed Ali are very capable in their field of work and I have no hesitation in recommending them.’
Key clients
Saga Cruises
Wightlink Ferries
Seatruck Ferries
DFDS Ferries
Royal Caribbean Cruises
P&O Ferries
Red Funnel Ferries
UK P&I Club
West of England P&I Club
Condor Ferries
Royal Air Maroc
Viking River Cruises
Viking Ocean Cruises
Shipowners Mutual P&I Club
Celestyal Cruises
Gard P&I Club
Britannia P&I Club
Swedish P&I Club
Steamship P&I Club
London P&I Club
Louis Hotels
MSC Crociere Cruise Management
NorthStandard P&I Club
American Steamship Owners P&I Club
Blue Maritime
Assuranceforeningen SKULD (GJENSIDIG) P&I Club
Isle of Man Steam Packet Company
Hudgell Solicitors
Hudgell Solicitors' national practice is well-placed to act for both claimants and defendants in travel PI matters of significant complexity and value, which provides them with ‘insight into litigation strategy from both perspectives’. The team has strong capabilities acting in international cases wherein severe injury has been suffered; it has the capacity to collaborate with foreign legal teams where investigation is required. Travel litigator Paul McClorry heads up the group, is ‘universally respected within the sector’, and is experienced in representing claimants in both individual and group action cases. Tracy Stansfield has expertise acting in work ranging from cases where minor injuries have been suffered, to those of life-changing consequence. Anne Thomson has notable capabilities defending holiday operators.
Practice head(s):
Paul McClorry
Other key lawyers:
Tracy Stansfield; Anne Thomson
Testimonials
‘Paul McClorry is a very experienced travel litigator with extensive knowledge of this area. He is tenacious and will take on cases with risk attached.’
‘Paul McClorry is well-known and universally respected within the sector. Calm, authoritative and brilliant under pressure. He has enormous experience in matters of jurisdiction and applicable law.’
‘The team at Hudgells are unusual in that they work for both claimants and defendants, giving them an insight into litigation strategy from both perspectives. This gives them an edge when it comes to negotiations and to predicting what the other side is likely to do. They are also very well resourced by the firm and thrive under strong leadership from Paul McClorry.’
‘Paul McClorry is a standout partner at Hudgells. To clients he is friendly and approachable. To opponents he is reasonable and accommodating, but a tough litigator and negotiator. Tracy Stansfield is highly competent and great with clients.’
‘A close-knit, focused team with real depth of specialism in complex cross-border PI claims.’
‘Paul McClorry is a dominant figure in this field and has extraordinary attention-to-detail in pursuing and defending claims.’
‘Hudgells have been efficient, helpful and understanding in handling our daughter’s personal injury claim. They have kept us informed along the way, and advised on how to proceed.’
‘Paul McClorry has always been exceptionally understanding and sympathetic.’
Work highlights
- Acting for an 18-year-old girl who has been catastrophically injured in a ski accident in Italy on a school trip.
- Acting for a client who sustained a very serious knee injury when she slipped by the swimming pool at her hotel in Madeira.
- Advising a client who sustained a spinal cord injury when he slipped in the shower of his hotel bathroom whilst on holiday in Turkey in 2023.
Hugh James
The practice at Hugh James is headed up by Katherine Allen, who has a strong reputation for her capabilities in acting for claimants across the entire gamut of travel PI matters, particularly those wherein serious brain and spinal injuries have occurred as a result of RTAs and aviation and cruise ship accidents. Allen is ‘very highly regarded’ by clients and is supported at the team’s helm by Mark Harvey, who has expertise in foreign product liability and foreign employers’ liability claims in particular. Rebecca Gilmore shows clients ‘deep empathy and compassion’ in the sensitive and complex matters she frequently handles.
Practice head(s):
Katherine Allen; Mark Harvey
Other key lawyers:
Rebecca Gilmore
Testimonials
‘The team that represented us, directed by Rebecca Gilmore, showed a tremendous amount of professionalism whilst displaying deep empathy and compassion due to the nature of the claim.’
‘It was refreshing being talked to like an adult and having things laid out in the open. The knowledge of the team has been impressive and at all stages I have been aware of all issues.’
‘Katherine Allen is the person I have had the most dealings with and I have been impressed with her knowledge, attitude and transparent nature throughout. She clearly is regarded in the field as she was named in the recommendation I was given.’
‘Katherine Allen has been very highly regarded for over a decade, her client care skills are second-to-none, she has impressive technical knowledge and is highly conscientious in her case preparation. Rebecca Gilmore is highly experienced and commercially minded. A skilled negotiator with opponents, with a keen legal instinct.’
‘Katherine Allen is universally loved and respected by clients, but also by opponents and competitors. She is a superb team player and team leader with enormous experience within the sector. Rebecca Gilmore has skill and experience in the trickiest of cases. She is compassionate with clients and able to ask the right questions of experts in a way that makes a difference.’
‘Rebecca Gilmore is very committed and personally invested in her cases, really going the extra mile for her clients. She picks up points that others miss, and will leave no stone unturned to get the best outcome for the client. She is also always good humoured and a pleasure to work with! Katherine Allen is a real leader in this area. She is fantastically knowledgeable, and generally brilliant. ’
‘I had a very good experience with the Hughes James team. I found great helpfulness and quick answers to my questions. We discussed the best solutions to take several times, they were very flexible and precise in this.’
‘Both Katherine Allen and Rebecca Gilmore are thoughtful, competent and determined. They are very reliable and know the sector very well.’
Irwin Mitchell
The travel personal injury team at Irwin Mitchell is noted as being the ‘the leading firm for international PI work’. The team’s international scope is noteworthy, and its matters consistently involve representing claimant clients and their families in cases where severe or fatal injuries have been suffered outside of the UK; such matters involve high-profile incidents and high-value damages and form Demetrius Danas
‘ practice. The team, which is led by Tracey Storey
, is equipped to represent individual claimants in addition to acting in group claims wherein claimants have been involved in a range of incidents, including RTAs, marine and aviation accidents, and terror attacks while working or travelling abroad. Birmingham-based Philip Banks is considered a ‘consumer champion’ and has appeared before the CJEU and the Supreme Court. Cheryl Palmer-Hughes is a name to note for her expertise in overseas medical negligence matters, as well as international convention claims; Jatinder Paul in Birmingham is described as ‘the man of the moment in the travel sphere’ with experience in handling group illness claims; and Kylie Hutchison has notable capabilities in overseas sports injury cases. Leane Shanks has wide-ranging experience and is a strong example of the team’s foreign language abilities. Jennifer Lund departed to DAC Beachcroft LLP in May 2024.
Practice head(s):
Tracey Storey
Other key lawyers:
James Riley; Philip Banks; Cheryl Palmer-Hughes; Gemma Newton; Leane Shanks; Demetrius Danas; Jatinder Paul; Simon O’Loughlin; Kylie Hutchison
Testimonials
‘James Riley is an excellent associate. He is very passionate about his cases, and will always fight hard for his clients. He is willing to work hard, roll up his sleeves and get his hands dirty.’
‘Irwin Mitchell have long been the established firm to go to for claimant personal injury claims with a cross-border dimension. They are very experienced lawyers and continue to maintain an excellent reputation in this area of work, being both thorough and adept at client care relations.’
‘Philip Banks is a very personable and experienced litigator. He has standout client care skills and a wealth of experience in this area. Mention should be made of Cheryl Palmer-Hughes who is making her name. Associate James Riley should be mentioned as a safe pair of hands.’
‘Gemma Newton is a first-class lawyer adept at taking on difficult cases and winning them. Leane Shanks has deep knowledge in this area and displays commercial nous.’
‘The biggest player in the market with a very strong consumer presence, known for doing the full-range of work in the area – package travel, overseas insurers, maritime and aviation are all areas of specialism.’
‘Philip Banks is the well-regarded team leader, known as a consumer champion. He litigates cases which have had a meaningful benefit in enhancing consumer rights. Cheryl Palmer-Hughes is particularly known for her expertise in overseas medical negligence cases, particularly in cosmetic surgery. Demetrius Danas has experience with large and complex cases.’
‘Irwin Mitchell are the leading firm for international PI work. Their travel team are excellent collectively and individually, which sets them apart from their competitors. They are regularly involved in high-profile cases in this area, and secure fantastic outcomes for their clients. Their knowledge of international personal injury law is, quite frankly, exceptional.’
‘Jatinder Paul is quite simply outstanding. He is the man of the moment in the travel sphere so it is no surprise that he is instructed in the leading cases in this area. Cheryl-Palmer Hughes is a beacon in cross-border clinical negligence work; she is untouchable in this field. Phil Banks often strikes a killer blow to the other side in negotiations, securing significant settlements for his clients.’
Work highlights
- Acted for the claimant in a UK Supreme Court case regarding the general application of expert evidence in personal injury cases.
- Acted for the claimant in a catastrophic personal injury case which resulted from a bus crash in Malta in April 2018.
- Acted for a number of former British Military personnel and their families who have been affected by exposure to contaminated water at the military base known as Camp LeJeune in North Carolina, U.S.
JMW Solicitors LLP
The PI group at JMW Solicitors LLP is based in Manchester and well-placed to act for its clients both domestically and in cross-border contexts in a range of claims, from those resulting in catastrophic brain and spinal injuries through to minor injuries. Package travel, workplace accidents, and RTA matters all feature in the team’s workload. Joanne Brine is at the team’s helm, a key member of which is the ‘extremely helpful and efficient’ Natasha Ross, who also specialises in holiday accident claims.
Practice head(s):
Joanne Brine
Other key lawyers:
Natasha Ross; Shamim Rahman
Testimonials
‘Joanne Brine is a very experienced litigator with a comprehensive knowledge of the sector, excellent client care skills and particular expertise in dealing with vulnerable clients. Natasha Ross is down-to-earth, an excellent communicator and well-regarded by lay clients.’
‘A friendly, claimant-facing boutique with a strong cross-border personal injury practice which brings the human touch to clients. Great at the crossover between cross-border and leisure industry PI.’
‘Joanne Brine is an outstanding lawyer with a lot of experience in cross-border litigation. She will provide high-value performance always with a very empathetic approach.’
‘Joanne Brine is a very strong litigator who combines a caring approach with a fierce intellect.’
‘Joanne Brine has been exceptional. She was really driven in getting justice for us. She is a credit to JMW.’
‘Natasha Ross was always good at letting me know what was happening and keeping me updated.’
‘Natasha Ross is understanding and caring. She regularly updates me without prompting. She is very much involved and on the ball’ with everything. She also has excellent ideas which she will discuss with me. She is extremely helpful and efficient.’
‘Joanne Brine is exceptionally diligent and professional in the preparation and in general handling of the cases she undertakes.’
Work highlights
- Representing the family of a child who tragically drowned in a hotel pool during a family holiday to Greece, alleging failure to provide lifeguards to an area including a children’s pool and pursuing damages for the family.
- Representing a 24-year-old claimant who sustained serious spinal injuries resulting in incomplete quadriplegia when diving into a swimming pool in a rental villa which had no depth markings.
- Representing a claimant who suffered a skull fracture and a traumatic brain injury as a result of a fall in Tenerife, pursuing the tour operators.
Kennedys
Kennedys' PI practice is highly regarded for its ‘extensive understanding of travel law and how it is evolving’, and is well-known for its capabilities acting in defence of renowned tour operators, travel agencies, insurers, and underwriters. It advises such clients on travel-related quality claims, as well as injury claims. Many of the team’s matters are of high-profile, an example being its acting on the largest UK terror incident overseas. The team has won tender to act for renowned names in the airline industry across the breadth of pre-litigation and litigation matters. The ‘invaluable’ Claire Mulligan helms the group and is experienced in handling deaths overseas, catastrophic injuries, and large loss cases of high-value. Justin Collins is a key practitioner who acts for some of the team’s most renowned clients on cases ranging from high-profile inquests to civil claims relating to catastrophic incidents abroad, while Gareth Thomas is equipped to handle matters brought under the Package Travel Regulations. Zoe Hurley is also worthy of mention, as is Kiran Birdi, who harnesses particular expertise in claims resulting from activity holidays and excursions, from sexual assault and fatal accident claims, to those arising as a result of contractual issues.
Practice head(s):
Claire Mulligan
Other key lawyers:
Justin Collins; Gareth Thomas; Kiran Birdi; Zoe Hurley; Milena Iyer
Testimonials
‘They have an extensive understanding of travel law and how it is evolving. Representing operators in a number of the key cases going through the courts clearly contributes to this.’
‘Claire Mulligan and Gareth Thomas always provide valuable advice and assistance. Both extremely knowledgeable and accessible, despite clearly being very busy.’
‘The team at Kennedys are quite simply one team and that comes across at every turn. It doesn’t matter who I deal with or am referred to, the level of service is the same across the board and I think that is unique.’
Key clients
Tui Uk Limited
Abta
Touchstone Underwriting
Balkan Holidays Limited
Mark Warner Holidays
Royal Caribbean
Saga Holidays
Axa Corporate Solutions
Abtoi
Kuoni
Travelopia
Virgin Holidays
Chubb
Hilton International Hotels
Virgin Limited Edition
Easyjet Holidays
Disney Us
Disney France
Hb Education
Outward Bound Group
Select School Travel
Aviva Insurance
Work highlights
- Advising the claimant following the death of two customers in August 2018, a husband and wife, in mysterious circumstances.
- Advising TUI UK Ltd on multiple sickness claims involving several medical experts.
- Advising the client on how a compensation scheme for customers who have lost the right to bring a claim against their insurers should be compensated.
Keystone Law
Keystone Law's commercial and regulatory team has the international aviation ‘superstar’ James Healy-Pratt at its head, who has noteworthy experience handling related accident and dispute cases. Regulatory compliance matters form a significant portion of the team’s workload; such work includes advising on airline and travel agent relationships under relevant regulations, as well as assisting travel agents and businesses on the remit of issues they may face therein. Owen Hanna has a contentious specialism, which he applies to aviation accidents, prosecutions against pilots, and breach of contract cases, amongst others.
Other key lawyers:
Trevor Sears; James Healy-Pratt; Owen Hanna; Anastasia Papadopoulou
Testimonials
‘An excellent team that punches well above its weight.’
‘James Healey-Pratt is a superstar.’
‘Owen Hanna is one to watch.’
Leigh Day
The team at Leigh Day has a strong reputation for its capabilities acting for claimants in an array of sensitive, complex, and severe injury cases; it is noted for its ‘particular strengths in dealing with high-pressure multi-party claims’ which often involve high values of compensation. The group’s workload features matters wherein the claimant has suffered catastrophic brain injury, amputation, and severe spinal injuries. A matter of particular note is the £1m Stade de France group claim regarding incidents which occurred at the 2022 UEFA Champions League final. Clare Campbell oversees the practice from Manchester, and at the same office is ‘razor sharp legal mind’ Colin Murphy, who was promoted to the partnership in April 2024.
Practice head(s):
Clare Campbell
Other key lawyers:
Caitlin Wood; Jill Paterson; Colin Murphy
Testimonials
‘A claimant-facing, client-focused team of dedicated cross-border personal injury practitioners. Particular strengths in dealing with high-pressure multi-party claims and claims with a campaigning edge. Not afraid to take on cases of legal complexity and multi-jurisdictional and applicable law issues.’
‘Jill Paterson is a calm, effective presence with great client skills.’
‘The team is strong throughout; all have a sound knowledge of the area. They also have a genuine commitment to diversity and to instructing diverse barristers.’
‘Clare Campbell has a good deal of experience in this field, and her knowledge has been imparted to other standout team members, such as Colin Murphy. The team works together to share knowledge and experience, and this ethos helps them to make excellent judgment calls.’
‘Colin Murphy is a razor sharp legal mind who is rising through the ranks at break-neck speed. He is a commercially savvy operator who achieves fantastic results for his clients in difficult cases, especially jurisdictional disputes.’
‘The leadership and quality of its junior solicitors make this a leading team in the sector. There is an in-depth knowledge of the complicated and developing legal issues affecting this area of law. The team combines this professional skill with dedication to clients.’
‘Clare Campbell leads the team with outstanding skill and knowledge. She is the leading figure in the travel sector and has a breadth of knowledge that serves clients well. Caitlin Wood is an exceptional associate. She handles cases that are partner-level with tactical sense and skill.’
‘Colin Murphy is very knowledgeable and I trust him completely.’
Work highlights
- Advising more than 1,200 football supporters injured during the UEFA Champions League final which took place at the Stade de France in Paris in May 2022 and pursuing claims for compensation.
- Advising a claimant on the contractual and tortious liability of his employer following a workplace injury necessitating a below knee amputation and pursuing a claim for compensation.
- Advising the family of a young man who sustained a catastrophic brain injury as a result of being run over by a vehicle in Spain.
Pellys Transport and Regulatory Law
Pellys Transport and Regulatory Law‘s commercial and regulatory group has a particular specialism advising on the full scope of road transport matters, including advising on road transport regulatory compliance. In addition, it is in experienced acting for commercial vehicle operators at hearings, inquiries, and in criminal court cases. The ‘simply brilliant’ Richard Pelly and Roland Pelly co-lead the team from Stansted; they have expertise in handling traffic-related crime and licensing matters respectively atop their shared experience in compliance work. Richard Wadkin is key to the practice, which is noted by clients as being ‘dedicated to excellence’.
Practice head(s):
Richard Pelly; Roland Pelly
Other key lawyers:
Richard Wadkin
Testimonials
‘The team are excellent with Richard Pelly spearheading the firm. The team are exceptional in all aspects of how they defend the cases they are instructed in. All are dedicated to excellence.’
‘Richard Pelly is the most exceptional lawyer I have worked in any field. The excellence is all round; technically he is excellent in his field of road transport regulatory work. I know of no other better lawyer in this field. That technical excellence is matched by his hard work and determination in securing the best outcome possible. His advice is always well judged.’
‘Phenomenal expertise in transport law built over decades of experience. Leading specialist firm both in advisory work and dealing with regulatory enforcement. Absolute commitment to achieving the best for the client.’
Key clients
Rambler Coaches Limited
Yorkshire Transport (Dept) Limited
Work highlights
- Represented a client in licensing and training work, as well as in a public inquiry.
- Advising a client on operator licensing, the use of the other side’s London Service Permit granted by Transport for London (TfL), breaches of street trading laws, anti-competitive conduct, and unlawful bus operations.
- Represented Yorkshire Transport (Dept) Ltd in relation to an application made to the Traffic Commissioner for the return of a vehicle which had been impounded by the DVSA.
Penningtons Manches Cooper LLP
‘Fantastic head of team’ Mark Lee heads up Penningtons Manches Cooper LLP's PI offering, which is well-placed to advise clients on the entire scope of complex matters, including representing claimants who have suffered severe and life-changing injuries, as well as those wherein the claimant has suffered a minor injury which has worsened as a result of medical negligence. Such matters result from circumstances varying from organised excursions abroad to RTAs. Warren Collins has experience in handling fatal accident litigation and catastrophic injury claims. In addition to its work in the claimant space, the team is also adept at acting for defendants in complex claims made against them; Joanna Wylie is well-equipped in both areas.
Practice head(s):
Mark Lee
Other key lawyers:
Joanna Wylie; Camilla Payen; John Strange; Warren Collins
Testimonials
‘Joanna Wylie represents clients with the highest level of skill and care. I have had difficult cases run extremely well by her and her team. There is extreme attention-to-detail and yet a strategic and tactical insight that gets great results. Camilla Payen deserves particular praise for her diligence.’
‘Mark Lee is very client focused. He is a great communicator and extremely knowledgeable in a niche and complex area.’
‘Joanna Wylie is very good with clients and particularly good at building up a case where the factual and legal background is complex.’
‘Mark Lee is a fantastic head of team with the experience and skills required to lead his team to success. Joanna Wylie is extremely good at dealing with files efficiently.’
‘Mark Lee was very diligent and helpful. John Strange has provided specialist legal insight to the particular circumstances of our claim.’
‘Mark Lee has been very helpful since my initial consultation. He has always been there to answer any questions of mine or explain things in a more basic way for me and is a genuinely nice guy.’
‘Mark Lee and his amazing team are very experienced in all aspects of travel law. My whole case was handled with great care even when I was so low I didn’t want to continue, Mark’s experience gave me the courage and strength to continue.’
‘Mark Lee is a formidable force within the legal travel sector; my case was in expert hands from the very beginning.’
Work highlights
- Acting for an individual that was involved in a motorbike accident in Germany successfully at the High Court in a case with no independent witnesses, where the client had no recollection of the accident.
- Representing a minor who sustained life-changing injuries during a ski lesson in Andorra.
- Acting for an individual employed to work at a festival site in Albania who was stung by a scorpion while sleeping in a claim against a UK employer for breach of duty of care owed to the client following a delay in diagnosis.
Stewarts Law LLP
The travel PI practice at Stewarts Law LLP has a strong reputation for its capabilities handling complex, high-value, and high-profile cases, with an exclusive focus on advising claimants and their families who have suffered severely disabling injuries, including spinal cord and brain injuries, amputations, burns, and fatalities in accidents which occur while the claimant is working or travelling abroad. Such incidents range from RTAS and holiday and leisure activity accidents, to medical negligence incidents. Julian Chamberlayne helms the team and is regarded as ‘the mastermind of cross-border catastrophic PI work’. ‘Leading lawyer’ Christopher Deacon is another key practitioner with significant experience handling fatal injury abroad claims, expertise shared by Rebecca Huxford, who specialises in brain and spinal injuries. ‘Superstar’ Peter Neenan stands out for his notable specialism in aviation in particular, as does Sarah Stewart, who is well-equipped to handle disputes in this context which consistently involve the application of international convention. Scott Rigby is regarded an ‘exceptional member of the team’ also.
Practice head(s):
Julian Chamberlayne
Other key lawyers:
Scott Rigby; James Griffin; Peter Neenan; Sarah Stewart; Rebecca Smith; Rebecca Huxford; Christopher Deacon; Alex Riley
Testimonials
‘Christopher Deacon handled my case from start to finish and took so much care over every detail. I had regular updates from Christopher that were always delivered in a way I was able to understand, and he also made sure I was very well-prepared for whatever the upcoming part of the case was so that I didn’t get overwhelmed. Christopher took special care to look out for me throughout the process, which was really appreciated.’
‘Scott Rigby is very knowledgeable and pays attention to the smallest details. His calm, confident approach helped me trust him and rely completely on his advice. James Griffin is also an exceptional member of the team. He is meticulous and knows every little detail of the case.’
‘The indisputable pinnacle of aviation and travel solicitors. They cannot be matched for experience, knowledge and reach. There is no matter too complex and no opponent too troublesome for Stewarts Law.’
‘Peter Neenan is the first choice for any complex aviation dispute. Sarah Stewart is hugely experienced, a tough opponent who always fights hard for her clients. Rebecca Smith is astute and savvy. Julian Chamberlayne is a first-class lawyer.’
‘Rebecca Smith is highly experienced, tough, detailed in her work and knowledgeable. She is a team player and a clear and direct communicator. She is pragmatic but firm with opponents. Pete Neenan is a superstar within the sector. He has a razor sharp mind and gets right to the point.’
‘Stewarts is the standout, best firm to work with in the travel personal injury space. They secure the best clients and cases, they run them better than anyone else and they get the best results. The ethos of the team is one of pure excellence.’
‘Julian Chamberlayne is a mastermind of cross-border catastrophic personal injury work. His experience is second-to-none in the industry. His energy and fight is never-ending. He will leave no stone unturned in the quest for justice for his clients.’
‘Christopher Deacon is probably the leading lawyer of his generation in this area of law. He has the right mix of attention to detail, excellent knowledge and pragmatism. Rebecca Huxford is an outstanding lawyer; incredibly hardworking and achieves excellent results for her clients.’
Work highlights
- Acting for families in civil claims to be brought against defendants in a high-profile helicopter crash incident.
- Represented an F2 driver claimant who sustained life-changing injuries in a crash at the Belgian Grand Prix.
- Represented an English family who sustained serious injuries as a result of a road traffic accident in Spain.
Thompsons Solicitors LLP
The PI practice at Thompsons Solicitors LLP is Manchester-based. A prominent focus of the team is acting on work-related travel claims, examples being acting for employee claimants who have experienced illness on work excursions, and acting for flight attendants injured in-flight. Further, the team has experience handling surgical claims regarding clinical negligence overseas, as well as RTAs, product liability, and modern slavery matters. It handles such matters in UK courts, and provides its claimant clients with aftercare where required. Team head Martyn Gwyther is well-regarded for his ‘encyclopaedic knowledge of travel law’.
Practice head(s):
Martyn Gwyther
Other key lawyers:
Neil Richards
Testimonials
‘As well as being a leading claimant-oriented PI firm with expertise in pursuing claims on behalf of injured workers, Thompsons has a long-established department dealing with cross-border and foreign jurisdiction claims. This expertise covers areas not normally dealt with by claimant firms.’
‘Martyn Gwyther is a very steady and experienced litigator who is both thorough and personable. Neil Richards is also very experienced with knowledge of both claimant and defendant sides of the fence who is an effective and pragmatic operator.’
‘Martyn Gwyther is a figurehead and team leader who is excellent in highly technical cases, has encyclopaedic knowledge of travel law and is commercially astute.’
‘They are uniquely well-placed to help union members who are injured overseas.’
‘Martyn Gwyther is a hugely knowledgeable and well-known solicitor in cross-border claims. He has an encyclopaedic knowledge of the law and procedure of foreign jurisdictions who really stands out in the field. Neil Richards is a solicitor with over 20 years of experience who knows how his opponents think.’
‘Martyn Gwyther is extremely good at handling clients and making them feel their claim is in the best hands (and it certainly is). He will always be there for his clients, making them feel they are not alone in this difficult world of cross-border ligation.’
‘Good international personal injury work.’
‘One of the pre-eminent practices in the country. Unique union-based background with a prioritisation of the claimant’s rights.’
Trowers & Hamlins LLP
The PI team at Trowers & Hamlins LLP is based in Exeter and is well-equipped to act for claimants injured overseas in claims brought against tour operators, airlines, and cruise lines. It also has experience in acting for claimants who have been injured in road traffic and ski-related accidents abroad. In addition to its claimant work, the team ably handles litigious defendant matters involving complex liability disputes. Ian Brown has capabilities in both contexts; Tom Sampford has a specialism in overseas clinical negligence cases and Bronwen Courtenay-Stamp leads the team and is noted by clients as being ‘the grand dame of travel litigation’.
Practice head(s):
Bronwen Courtenay-Stamp
Other key lawyers:
Ian Brown; Tom Sampford
Testimonials
‘This team litigates travel and cross-border claims for both claimants and defendants, and across the entire range of claims, from cross-border road traffic to skiing to package claims to cosmetic surgery.’
‘A highly experienced and knowledgeable team, made all the more so by its knowledge sharing. It is also very client-led and puts the client front and centre.’
‘Bronwen Courtenay-Stamp is the grand dame of travel litigation, ably assisted by Ian Brown and Tom Sampford in particular but the entire team is extremely able.’
‘A small team benefiting from an extraordinary depth of talent and knowledge across all elements of cross-border disputes.’
‘Ian Brown is a fantastic, commercially-savvy litigator. He is a delight to work with, very well-liked by colleagues and opponents, and achieves fantastic results.’
‘Approachability of the team which has demonstrable understanding of all aspects of travel insurance. Very-well rated within the industry’
‘Very good at providing options and stating the approach they would recommend rather than sitting on the fence. Always willing to help regardless of the complexity of the case.’
Key clients
ARC Legal Assistance Ltd
Collinson Group
Millstream Underwriting Limited
Allianz Insurance
Great Lakes Insurance SE
Mapfre
Avid Insurance Services Limited
AXIS
Claims Settlement Agencies
CEGA
Great Lakes Insurance SE
ARCH Insurance
Work highlights
- Acted for the defendant insurers in the defence of a ski liability claim arising out of an accident in France.
- Acted on behalf of two claimants who were injured in a road traffic accident in Barbados.
- Acting for the families and insurers of a British couple who were killed in a helicopter crash in Australia.
Weightmans LLP
The Weightmans LLP PI group is considered ‘superb in serving the litigation needs of insurers, both domestic and foreign’, and such work forms a significant portion of the team’s workload. Defending claims wherein accidents have occurred across Europe, including RTAs and medical negligence incidents, are an active part of the practice. Cross-border insurance and PI practitioner with expertise in French accident matters in particular Simon Ball joined the team as its new lead in the firms’ merger with Pierre Thomas Law in September 2023. Belinda Normandale and Virginie Medard are key names who also moved across in this merger, noted by clients as being ‘standout individuals’. Former team lead Nicholas Richards retired from the team and Maud Lepez departed to RWK Goodman in February 2024.
Practice head(s):
Simon Ball
Other key lawyers:
Belinda Normandale; Virginie Medard; Caroline Davies; Elaine Durie
Testimonials
‘Unrivalled experience in cross-border personal injury work means that the team is superb in serving the litigation needs of insurers, both domestic and foreign.’
‘Stand-out individuals are Simon Ball, Belinda Normandale and Virginie Medard.’
‘A very strong team.’
‘Simon Ball has immense experience of cross-border personal injury claims, including those of the highest value. Belinda Normandale is an excellent cross-border lawyer.’
‘Great experience in the insurance area, they provide detailed information to international clients for all the specifics which should be taken into account about the legal system in UK. Standout individuals are Virginie Medard, Belinda Normandale and Caroline Davies.’
‘Simon Ball is a distinguished figure in European and cross-border insurance law, recognised for his exceptional expertise and track-record of success.’
‘Belinda Normandale has proven to be an indispensable partner, consistently demonstrating her deep understanding of European affairs; Belinda possesses an aura of European awareness that permeates her work, providing invaluable insights and strategies tailored to our clients’ needs.’
‘Belinda Normandale’s presence brings a sense of security and confidence. Knowing that she is on board, I feel completely safe and at ease, knowing that she will handle any challenges with poise and expertise. Her dedication to excellence and her impeccable work ethic make her an invaluable asset.’
Key clients
Macif
Maif
Axa France
Matmut
Plusultra
Ethias
Dallbogg
Anglo French Adjusters Ltd
Fonds De Garantie
Dekra Claims Services
Aig Europe Assurances
Mib
Zurich Insurance
Axaxl