How can we improve our Client Satisfaction score?

Using one of our new KPI Analysis reports firms can find out what all their scores are. Contact us now for more information or speak to your account manager.

Bespoke reporting options are also available, in which we carry out more extensive surveys. Those surveys will be conducted confidentially but allow us to provide firms with in-depth data sets. These may show results for more granular client service criteria, compare assessments between multiple industry sectors, or offer insight at a departmental level within law firms.

Contact us for more information or (for existing customers) speak to your
account manager.