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Having worked for firms in both Northern Ireland and England, Krystene has gained valuable experience in the areas of civil litigation, debt recovery and personal injury. Since joining Travlaw in October 2014, Krystene has become a key member of our litigation team, handling various claims in civil, commercial and criminal areas of law. Subsequently, her caseload could not be more varied and whilst one day she might be defending holiday illness claims, the next she could be battling an industry regulator over issues regarding advertising standards!

As a well-known and established member of the travel industry, Krystene is always keen to get out and about, meeting new clients and faces whenever she can. You will often see Krystene speaking at industry events up and down the country, specifically those focused on personal injury, customer complaints and the Package Travel Regulations.

With almost 10 years of Debt Recovery experience, Krystene is Travlaw’s first point of contact for all things recovery based. Whether individual or business debt, UK based or abroad, Krystene has the knowledge and experience necessary to ensure a positive outcome for clients, even taking cases as far as the Royal Courts of Justice so as to ensure a successful recovery. Krystene also specialises in enforcement, including the processes of bankruptcy, winding up petitions, charging order and freezing of assets.

Krystene has contributed to various publications including Travel Law Quarterly and regularly features in leading trade press publications including Travel Weekly. She makes regular appearances on industry panels and was recently invited to be a Keynote Speaker at the British Travel and Tourism Show, held at the NEC in Birmingham.

When she is not practicing law, Krystene spends her time teaching it(!), and has an ongoing working relationship with both MBL Law and FOR Legal where she provides training to other legal professionals on all things Debt Recovery.

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Krystene attended Northumbria University where she achieved a 2.1 L.L.B. Law (Exempting) degree, before completing her LPC in 2011 and moving to Leeds in 2013.