Penningtons Manches Cooper LLP

Best Practice department - Knowledge team

Claire is a partner in the firm’s best practice group and a member of the strategy board. As director of knowledge and learning, she is responsible for developing and driving the firm's knowledge management strategy and leading a highly regarded team of knowledge lawyers, knowledge and information professionals and technologists. She guides the learning and development team in delivering and supporting the firm’s training and continuing development programmes.

Claire qualified as a construction litigation lawyer in 1999. She has acted for clients across the industry in a broad range of engineering, construction and commercial disputes. successfully concluding cases through negotiated settlements and where necessary at trial including to the Supreme Court.

Having established and led knowledge functions at her previous firms, she joined Penningtons Manches Cooper in 2023. With over 15 years of knowledge management experience, her focus is on using knowledge, technology and project management expertise, to ‘makes things better’ - better for clients, better for the business and better for employees. One of Claire’s main drivers for her and the team is to identify opportunities for the firm to collaborate with clients, to help them deliver their own strategic goals.

As a keen supporter of Penningtons Manches Cooper’s ambition to be regarded as the most human law firm and a qualified Mental Health First Aider, Claire works closely with colleagues on the delivery of the firm’s inclusion agenda.

She is a qualified solicitor advocate and change management registered practitioner. She is a member of several key networks and committees supporting KM and innovation in the legal industry as well as a regular speaker at KM events and contributes to their advisory boards.