Olliers
olliers.comolliers.comClient SatisfactionLawyers
Nathalie Potter
- Phone0161 834 1515
- Email[email protected]
- Social
- Profilewww.olliers.com
Position
Associate & Head of Disclosure & Barring Service (DBS) Department
Career
Nathalie is an integral part of Olliers having been with the firm for more than 15 years. Nathalie is a key member of the Business Development Team, specifically in relation to Disclosure & Barring Service (DBS) matters and application for deletion of Police National Computer (PC) records.
She is able to guide clients in relation to the processes of the criminal justice system, timescales and advises how Olliers pro-active strategic approach can be implemented to benefit a case and potentially avoid a prosecution.
Nathalie manages the DBS and PNC departments and deals with the following types of cases:
Disclosure & Barring Service cases: Minded to Bar/Intention to include on Barred List referrals
Appealing information disclosed on DBS certificates
Applications for record deletion (deletion of arrest record and biometrics)
Clients frequently comment upon Nathalie’s helpful nature and how she is always prepared to go ‘the extra mile’ to assist with their enquiries. Nathalie understands the worries that clients face and has an empathetic and sensitive nature in dealing with their queries and concerns.
TestimonialsNathalie regularly receives extremely positive feedback from clients due to the high level of support she always provides:
“From the bottom of my heart thank you for taking the time to take on my case and having faith and belief. The last 18 months have been so dark in some aspects for me and to now have been given the BEST outcome possible that I could have ever imagined is an out of this world present – the best Christmas present! I cannot imagine how busy you were and still are, but I feel very privileged to have had you and your firm represent me as I know how very distinguished you are in these sorts of cases.”
“Thank you so much for your help. The DBS referral was written and the case came to a very satisfactory conclusion in a timely manner and the person concerned can now continue with her career and put the incident behind her. All our family is very grateful to Nathalie and we have no hesitation in recommending her to anyone needing help with a DBS referral.”
“I want to personally thank you for your involvement in my case, when from the very first phone call you provided me accurate and knowledgeable advice on how to proceed with my case. You then continued with supporting my application and followed up with me regularly and chased up my case to a positive outcome in the end.”
“Thank you for your excellent customer service and guidance throughout!”