What do you see as the main points that differentiate OTS Solicitors from your competitors?

We provide clients with an exceptional level of legal expertise, a genuine service that is tailored to your business and/or personal needs, at a cost-effective price. We do not simply advise on immigration law; we actively shape it. Having established a reputation for creativity, professionalism, and being forward-thinking in our work.

Which practices do you see growing in the next 12 months? What are the drivers behind that?

With the end of freedom of movement, we are seeing a substantial rise in requests for employers and organisations seeking to employ European workers under the Skilled Worker Route. This affects both companies and employees as both parties will now need to navigate the immigration rules when applying for Sponsorship Licences and Skilled Worker Visas.

What's the main change you've made in the firm that will benefit clients?

We have recently invested in consultants for various departments with specialised knowledge in specific areas. This enables OTS Solicitors to handle all enquiries and cases effectively with a wide-ranging knowledge of the legal areas. This creates a ‘one-stop shop’ for all of our client’s needs.

Is technology changing the way you interact with your clients, and the services you can provide them?

We have adopted a streamlined and efficient service with the introduction of new legal tech software that enables us to succeed in cases without the physical presence at our offices. This enables us to work around our clients’ schedules and deal effectively with casework using almost exclusively online services.

Can you give us a practical example of how you have helped a client to add value to their business?

One of our multiple business clients was facing a significant staff shortage due to the ongoing effects of the pandemic and the end of freedom of movement combined. We represented the company with their successful sponsor licence application enabling them to hire overseas workers to ensure continued business success in their sector.

Are clients looking for stability and strategic direction from their law firms - where do you see the firm in three year's time?

We believe that clients are constantly on the search for a law firm that can not only provide legal representation to a high standard, but also an engaging client experience and customer service. We are placing an increasing focus on providing an outstanding service in addition to the work going on behind the scenes which is evident from our generous reviews from previous clients. We are currently expanding our reach in London and have recently opened a new office in West London where we are aiming to build on existing areas such as employment and landlord and tenant law.