India liberalisation: a question of when, not if, for law firms

The highly anticipated decision on the ‘fly-in, fly-out’ rule certainly had lawyers’ chins wagging when I visited Mumbai and New Delhi in March. Upholding a decision by the Madras High Court, appeal judges ruled that foreign law firms still cannot set up permanent offices in India, but are allowed to fly in and out of the country to give legal advice on matters of non-Indian law and, in certain circumstances, conduct international commercial arbitrations.

On the face of it the decision is bad news for those global firms with designs on the world’s fastest-growing economy. Yet, according to many of the Indian lawyers I spoke to, the outcome was the best their international counterparts could have hoped for; besides which, the judgment hardly kills Prime Minister Narendra Modi’s plans for the sector. As reported by The Law Society Gazette, the presence of this long-running litigation has been used by some, including the Bar Council of India, to stall the government’s reforms. With the case now concluded, the question of liberalisation is not if it will occur but when.

Global businesses contemplating greater investment in India would no doubt feel comforted by the presence of their favoured legal brand in Delhi or Mumbai. Indeed, this is one of the Modi government’s primary reasons for wanting to sweep away current protectionism of the legal market, as doing so should attract further international investment and boost the nation’s economy ahead of next year’s general election. But what is in it for India’s lawyers?

Much like the reaction to the Supreme Court’s legal reasoning, opinion on whether or not India’s legal market should be opened up to foreign practitioners is split among both law firms and individual lawyers, but there is perhaps more acceptance (bordering on enthusiasm) of liberalisation than some press reports may otherwise suggest, and for a variety of reasons.

Some Indian lawyers are wary of a potential talent war, such as that seen in Singapore, where local practices may end up as feeder firms for their larger international counterparts. Others are understandably worried that an influx of foreign firms will bring more competition to an already highly competitive marketplace.

While many lawyers believe that global players will concentrate on servicing their international clients there is suspicion that Magic Circle and White Shoe firms will attempt to lure India’s premier businesses away from local counsel. However, this is where many foreign firms may encounter difficulty because, as one Indian banking and finance partner put it, ‘in India, sometimes relationships are more important than the quality of work that is produced’.

India remains a relationship-driven economy, and nowhere is that perhaps more evident than in the legal sector where partners with longstanding clients can wield incredible power within their respective firms. International outfits looking to enter the market would likely require a tie-up with an Indian practice – or a lateral hiring splurge – if they planned to prise Indian clients away from domestic practices. Good news for those Indian partners keen on a lucrative merger and/or early retirement, but perhaps not so great for the global firms which may find, according to several lawyers in the know, that the quality of work in the mid-market is not up to international firm standards.

Then there is the thorny issue of pricing. For a global firm to make a profit out of Indian clients would be difficult, said one Mumbai-based M&A partner. ‘If they think they can come to Delhi or Mumbai and charge £500-plus per hour then they are sadly mistaken. Hourly rates at that level are difficult to maintain because India is so competitive. There is a lot of undercutting on fees.’ However, a corporate partner sitting in New Delhi had a different take. ‘If international firms come here with their big fees then we can increase ours,’ they said. ‘It will also raise standards across the board and make us all better.’

Although not universal, this was a frequent response to the question of whether liberalisation was wanted by Indian practitioners. Many leading Indian firms believe an opening up of the market offers the perfect opportunity to prove themselves against the elite of the global legal profession – showing the world that India’s top lawyers can go toe-to-toe with their counterparts in London, New York, and Hong Kong – but also acknowledging that standards below the most well-known and respected firms can be improved.

In short, the message from Indian lawyers seems to be that there is more to gain than lose with an opening up of the market, and that foreign practitioners will not have an easy ride of it, or as one competition partner said when asked about Big Law moving in next door: ‘My message to them? Come and have a go if you think you can.’

Why the Bar needs to talk about its past, and its future

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From the famous advocates she worked alongside to the infamous clients she rubbed shoulders with, you cannot help but smile listening to Nemone Lethbridge, 85, recount tales of her life at the Bar. Yet smiles soon turn to incredulous laughter when she talks of chambers’ culture.

At a time when a spotlight is intensely focused on how women are treated in the workplace from Hollywood to Westminster, the question arises as to whether the Bar will have its own ‘Weinstein moment’. Appearing at the Spark21 event in November 2017 – an annual conference run by the First 100 Years project to remember the history and successes of women in law – Lethbridge recalled being treated with ‘total contempt’ by her law tutor because a woman going to the Bar in the post-war period was ‘laughable’.

By obtaining a pupillage, Lethbridge succeeded where many aspiring women lawyers of the 1950s failed, even if it wasn’t, by her own admission, on merit. ‘My father was the chief of intelligence in the Rhine Army in Germany and was investigating for war crimes and feeding information to the Nuremberg prosecutors.

So he became very friendly with Lord Kilmuir and he asked him to fix me up. It wasn’t on merit, it was pure nepotism.’ However, just because she had a foot in the door didn’t mean Lethbridge was set for an easy ride. On her first day in chambers a junior clerk was tasked with removing Lethbridge’s nail varnish, which had apparently caused some offense, and her pupil master, the late Mervyn Griffith-Jones, ‘bristled with embarrassment’ when she appeared beside him in court.

Nevertheless, she persevered, securing tenancy at Hare Court – the first woman tenant in chambers. But even there she found barriers in her way – literally – in the shape of a Yale lock on the set’s lavatory; only male members, who were each given a key, were allowed to use the privy.

Lethbridge, meanwhile, was told to ‘go up Fleet Street and use the Kardomah coffee house’ when she needed to answer the call of nature. This was not the only example of discriminatory behaviour the young barrister was required to endure. Her attempts to build a criminal practice were hamstrung as the then Scotland Yard solicitor ‘did not like women’, forcing her to take dock briefs and roam the circuits before getting her big break representing the Kray twins ‘practically every Saturday morning’.

But despite finally building a thriving practice – which included an appearance in the Court of Appeal at the tender age of 24 – Lethbridge was forced to leave the Bar after marrying convicted murderer Jimmy O’Connor. Once news of the marriage was made public in 1962 (having initially been kept a secret) Ian Percival QC, then head of chambers, ordered Lethbridge’s name removed from the set’s door.

She was, in his words, ‘no longer a suitable member of chambers’. It took 18 years for Lethbridge to return to the Bar, often being told ‘we don’t accept women here’. This isn’t the first I’ve heard of such stories.

Recalling her pupillage, Lady Hale – the president of the Supreme Court – told me in 2016 how her pupil master disapproved of female barristers because, he said, ‘the Bar is a fighting profession, not suitable for women’. And, in a separate interview, the late Sir Henry Brooke vividly remembered how some chambers openly ‘did not accept women tenants’ as a rule.

It would be easy to laugh off such anecdotes as the misogynistic echo of a bygone era; to convince ourselves that such instances of overt sexism were ‘acceptable’ back then as it was a ‘different time’, and that the modern Bar is a more diverse, inclusive environment for women. The statistics can tell a different story, however. Although more women than men now obtain pupillage (51% to 49%), tenancy is still weighted heavily in favour of male barristers (61% to 39%), and the disparity between the genders is even higher among silks (86% to 14%).

The reasons behind these statistics is well documented: taking maternity and parental leave is felt by many to have a negative effect upon a woman’s practice, with impacts on work allocation, progression, and income.

Discrimination and sexual harassment is also cited. While 2015’s Snapshot: The Experience of Self-Employed Women at the Bar report concluded that incidents of ‘recent’ sexual harassment in chambers were ‘rare’, it nonetheless led to the Bar Council releasing new guidelines to deal with such inappropriate behaviour.

In a Bar Standards Board survey published last July, two-fifths of women barrister respondents said they had been subjected to sexual harassment. Of those, only one-fifth went on to report it, with many others reluctant to speak out for fear it might damage their careers – a point recently reiterated by Baroness Kennedy of the Shaws QC. ‘It is still too hard for women to speak out,’ she told The Times. And yet some are finding their voice.

It has been reported that an independent review of how Matrix Chambers handled a serious sexual misconduct allegation found ‘institutional failings’ at the human rights set. The review by retired judge Dame Laura Cox followed a complaint by female barristers to the management committee about ‘sexualised remarks and insinuations made towards us by senior men at Matrix’.

Andrew Langdon QC urged victims of sexual harassment to ‘speak up’ and, as chair of the Bar, wrote to remind all chambers of the need for a ‘zero-tolerance approach’ to such behaviour. ‘Sexual harassment must not be tolerated at the Bar, or in any other walks of life,’ he wrote, while in office. ‘At the risk of stating the obvious, an allegation of sexual harassment is a serious matter.

It is incumbent on chambers, as a matter of fairness and to uphold the integrity of the profession, to treat the complainant and alleged perpetrator justly.’ Meanwhile, Behind The Gown – a Twitter account launched by a group of anonymous barristers – aims to start a conversation about the ‘endemic’ harassment and abuse of power at the Bar.

Only time will tell how successful such an initiative will be, but the more that victims are willing to speak out about their experiences, regardless of whether they are recent or historic, the more chambers will be forced to take appropriate action and root out inappropriate behaviour.

The Bar may not yet have had its ‘Weinstein moment’. But would anyone lay a bet that there isn’t one just beyond the horizon?

Cederquist: Premium service

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How are client demands changing in Sweden?

High asset availability and a transaction-intensive market characterise the Swedish economy and many say we are on top of a boom. It is a strong legal market but the competition among business law firms are tougher than ever. Clients become more proficient and professional buyers of legal services which forces firms, including us, to perform better and meet market expectations.

We are seeing changes in client demands when it comes to pricing models and the interest for fixed priced models/contracts are increasing. However, clients are willing to pay for premium services and specialist competence. It has become more common for clients to use different suppliers for different types of law-related matters. Clients preferably use reputable firms when in need of premium law services, and therefore they are willing to pay a higher price due to the value added. When it comes to buying services that generates more hours and require less complex legal counselling, clients chooses to go to firms charging lower fees.

The past year, we have seen a change in demand when it comes to equality and diversity matters, due to 2017’s #MeToo movement. Today’s clients value working with firms that actively work on gender equality and diversity issues. Some even require their firms to be transparent with their action plans and may, in certain cases, require a team comprised of both men and women. Of course, clients also demand firms to work with digital and modern methods, especially when buying premium legal services.

 

How are you adapting to these changes?

We work hard to constantly develop and improve our services to keep pace with, or be ahead of our clients and competitors. It is therefore extremely important for us to find methods to stay responsive, proactive and innovative towards the market and our clients. With a windshield bigger than our rear window, we have been able to benefit from our long-standing experience, while growing to remain at the fore. Our goal is to always deliver what it takes to be at the cutting edge and to meet client’s high expectations. This means not only maximum quality, but also efficient, flexible, modern and cost-effective advice and project management.

As a step towards meeting clients’ expectations, we have explored the possibility of offering fixed-price models. The legal market is not yet fully mature to the idea, but we are certain this will change in the coming years. We have also implemented a range of digital solutions to clients. For example, we have implemented an AI robot that can help our lawyers in due diligence processes.

When it comes to gender equality and diversity issues, we appreciate clients asking us to share our action plans. This means the legal market is changing and our clients want to contribute to this change.

 

How do you set yourself apart from the competition in Sweden?

There are a lot of excellent lawyers and law firms in Sweden competing for the same assignments. To set ourselves apart, we have chosen to focus on: legal excellence in every practice area; implementing modern methods; growing organically; establishing a familiar work culture; and establishing sustainable client relationships.

To achieve this we have chosen to run only one office in Sweden. Today, we have more than 100 lawyers with different specialist competence all under one roof. Our size and structure enables short and effective decision-making processes and close teams, which benefits our clients and employees.

Another unique selling point is that many of our clients appreciate us for being their business partner rather than their traditional law firm. This means we are not only measuring ourselves against other competing firms in Sweden. Instead we search for inspiration at other modern and innovative organisations outside the legal market, as well as other international firms. This way, we get a larger, more diverse market understanding, which benefits clients.

 

Where are you seeing growth from domestic clients and from those looking to invest in Sweden?

Sweden’s transactional and capital markets are strong. The private equity market has been very active, and the number of real estate transactions has increased. The large number of completed IPOs define the past years in the Swedish market. In Europe, investors look towards Sweden and the fast growing fintech market. Our music industry continues to grow and many industries are at the forefront of environmentally friendly production,
which creates a great interest for Swedish companies internationally.

When it comes to law-related matters, we are seeing growth in financial regulation matters, which is a consequence of the increased regulatory framework, strong technical development, and the many international
cross-border transactions in Europe and the US.

Delphi: Be progressive

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How are client demands changing in Sweden, and how have you adapted?

Our clients’ demands have not changed dramatically over the last few years. We are working with professional clients who expect nothing but the very best. However, apart from providing first-class legal advice, we acknowledge the importance of building and maintaining a close and long-term relationship with our clients, as well as being proactive in our counselling.

We are continuously recruiting newly graduated lawyers as well as senior resources. In the past few years we have also strengthened our expertise and business support to ensure high-end advice and services to our clients.

During the past years we have invested heavily in artificial intelligence and digitalisation to maintain our reputation as a ‘front-edge’ and progressive law firm. The rapid changing world makes it a very exciting time being a business lawyer, with constant development and a wide range of technical developments in the market. We are currently working on the implementation of several AI-systems and other technical tools that will support our operations – and there is still great potential for making our profession even more exciting and challenging in the future.

 

In the current market, how do you set yourself apart?

Delphi has a broad legal expertise with many highly ranked lawyers with specific knowledge in a wide range of areas. We have a broad international network, but we also have a local presence with five offices around Sweden.
Many of our lawyers are specialists in high-tech fields such as IT, intellectual property and life sciences. Our drive and interest in business and technology is probably a big part of our success. Being an innovative and progressive firm, we always try to go the extra mile to understand our clients’ businesses and challenges. We believe that makes us a close partner to our clients, not merely a legal supplier.

We have an ‘agile’ way of leading our legal projects, which means we are always prepared to adapt to unforeseen and ever-changing circumstances. We put together small and custom-made teams, with high partner attention, to provide the first-class legal advice.

 

Where are you seeing growth, both domestically and internationally?

The Swedish and Scandinavian market is buoyant in general. There is a strong ongoing trend for digitalisation, and as a consequence we see a lot of transactions in relation to tech companies, ranging from venture investments into start-ups to buy-out transactions within all sizes of companies covering small-, mid- and large-cap transactions.

For a long time the stock market in Sweden has been booming and for many years there has been a lot of activity in publicly traded companies and IPOs. Although activity is still high, the IPO trend appears to have slowed down and there may be a shift towards more public-to-private transactions. Regardless, the private M&A market is still very active and we see a lot of activity from both corporate clients as well as private equity clients.

Wistrand: The personal touch

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What are clients in Sweden now demanding from their law firm of choice?

Our legal services increasingly focus on handling complex matters, which in part is a result of the increasingly complex legal matters faced by clients, but also due to increased digitalisation as simpler legal services and several types of agreements are getting more and more standardised.

There is awareness among clients of the need to reduce costs and do more
with less. Clients are skilled and knowledgeable procurers of legal services, and processes through which law firms submit competitive bids for legal services has become more mainstream.

This results in both stiffer competition and increased opportunities. Clients are requesting tailored, business-oriented advice and look for a strategic business partner, not just a legal expert. Our clients request a more personal contact.

We always look to explore ways to ensure we can adapt our business and service to clients’ changing needs. As advances in technology revolutionise today’s legal landscape, the role of the lawyer evolves, and we continue to evaluate and introduce legal tech tools that can help us become more efficient, productive and competitive.

In respect of price models, we offer our clients alternative billing models such as fixed, flat, blended or capped fees as compared to the traditional billable-hours model.

 

How do you set yourself apart from the competition?

A personal relationship is key. Law is not an abstract practice. Irrelevant of how well someone does academically, at the end of the day lawyers work with people, on behalf of people, and the decisions impact peoples’ lives. We look to be our client’s long-term trusted advisor, assisting them in all aspects of business law. To achieve this goal, we offer a personal approach, attaching great importance in senior representation and dedicated teams for each assignment and every question.

 

Where is the work coming from, both domestically and internationally?

It is an exciting time to be involved in the Swedish tech scene. Spotify’s IPO and PayPal’s acquisition of iZettle add renewed domestic and international interest and capital to Sweden’s vital start-up scene. Sweden has a well-established tradition of entrepreneurial success, with reputable companies such as Volvo, Electrolux, Ericsson, IKEA and H&M, and is today viewed as one of the most innovative, connected and economically competitive countries in the EU.

This has helped build up an entrepreneurial ecosystem, which includes a layer of support from investors, government, universities, co-working spaces, meet-up and event organisers, legal and other advisers etc. The Swedish tech scene produces new generations of companies within a variety of industries such as fintech, cleanteach, automatous transportation, games, media, e-commerce, as well as health and beauty, which all attract attention from domestic and international investors.

Sweden’s real estate market has been red hot in recent years, helped by the strong economy and the central bank’s negative interest rates. Both residential and commercial property have risen rapidly in the last five to six years, but the property market in 2018 has slowed down. Q1 still saw continued high investments, although transaction volume was down compared to 2017. The main explanation for this is, however, supply shortage, as demand for properties is still high, with office properties being the favoured asset. Foreign investors continue to show interest for commercial real estate investment in Sweden, making up 24% of the market in Q1 2018. Generally, the growth in demand for specific legal services is largely in line with the general trends. As technology continues to develop and the economy becomes more digitalised, companies increasingly manage IP rights, as well as data, and use them to conduct business. In turn, we have seen increased demand for legal services regarding the protection and exploitation of IP rights, and following the introduction of GDPR and PSD 2 in May 2018 a rise in regulatory compliance matters regarding personal data.

The economy is still doing well and most signs indicate continued strength, with forecasts indicating that Sweden’s GDP will grow 2.6% in 2018 but then slow to 1.9% in 2019. After several years of strong growth, however, there is the possibility that a recession awaits, so it is important to prepare our business and client service offering for this.

Baker McKenzie: Speed and efficiency

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How are you adapting to chaining client demands?

We see increased demand for all kind of cross border-work but in particular within the transactional and compliance field. Sweden – and the Nordics – is a very attractive area for foreign investments and Nordic companies are also looking for opportunities abroad.

Our clients want us not just to provide legal advice, but to become more of a strategic business partner to them – they want us to bring industry and commercial expertise in a fast and efficient way.

As a leading international law firm, we are well placed to meet these challenges. We excel in cross-border deals – over 60% of our deals are multi-country. Last year our transaction group in Stockholm grew significantly in terms of new co-workers and numbers of deals.

Our industry expertise has been developed over decades working with leading multinational corporations in technology, healthcare and life sciences, consumer goods, manufacturing, energy and infrastructure sectors, in addition to the worlds’ leading financial instructions and sponsors.

And we are applying a broad range of artificial intelligence tools for due diligence, contracts, and e-discovery to ensure market-leading efficiency. We also focus on legal project management. Clients like the structure, transparency of process, and better, more frequent communication.

Clients are becoming savvier, so how do you set yourself apart from the competition?

The combination of our deep sector and local knowledge, and our ability to work seamlessly across countries and specialisms means we can add unique value to our clients.

Also, as a global firm, we offer interesting careers paths which make us an attractive employer for Swedish talents.

Where are you seeing growth from domestic clients and outside investors?

We see a continued growth in the transaction sector, especially within
cross-border transactions and carve-outs. We also see strong growth within the trade and compliance sector as the legal world becomes more and more demanding. There is a continuing strong interest to invest in the Nordics, specifically within the tech and life sciences sectors.

Vinge: Seamless service

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Can you explain how client demands are changing?

We find our clients ask for more complex guidance and advice, and that they increasingly demand that we possess good industry knowledge. We have had a significant number of cross-border projects and this puts our well-developed network with the best firms and experts in other jurisdictions to good use. It is fundamental to the firm’s success to truly understand our clients’ business and to offer seamless and well-integrated advice in a proficiently managed manner.

How do you set yourself apart from other firms in Sweden?

We see a continued growth in the transaction sector, especially within
cross-border transactions and carve-outs. We also see strong growth within the trade and compliance sector as the legal world becomes more and more demanding. There is a continuing strong interest to invest in the Nordics, specifically within the tech and life sciences sectors.

Where are you seeing growth from domestic clients, as well as those who are looking to invest from outside the region?

All our practice areas are currently preforming well. M&A has been in high demand for quite some time, and we have yet to see a downturn in that market.

Domestically, the fintech sector is creating opportunities for business law firms through capital raising activities and IPOs. From an international perspective, Sweden is currently experiencing the greatest influx of Chinese capital through M&A of any European country.

Malaysia’s spiritual – and possibly legal – rejuvenation

Since May 2018 much of Malaysia has been undergoing a spiritual rejuvenation brought about by its first genuine change of government in 60 years. From the Vertigo rooftop bar to the esteemed Malaysian Bar, via bus conductors and Grab drivers and bartenders, everyone you speak to lights up when asked about this year’s election.

‘It was incredible, absolutely incredible,’ one lawyer told me unblinkingly. ‘People were running and driving around collecting postal votes from total strangers, doing everything they could to ferry those slips of paper cross-country to the ballot boxes, leaving nothing to chance. Eligible expats each giving their vote to a guy who’d fly all the way to Malaysia, pockets stuffed with paper, just to make sure every vote would be delivered.’

Many in the West are marking the 50th anniversary of the ‘1968 moment’ – a time when it seemed like young people could stand up and be counted, make a real political difference and change the world for the better. For the Malaysian people, political promise is currently unfolding before their eyes – though the embodiment of said promise is the seemingly ageless 93-year-old Mahathir Mohamad, whose stint as prime minster from 1981-2003 made him the longest-serving leader in the country’s history even before his re-election a few months ago. Perhaps a surprising choice, then, for a deliverer of radical change.

This yearning for prelapsarian politics is less surprising when you consider how badly the country has been affected by the 1MDB scandal. The legacy of former prime minister Najib Razak encompasses not only alleged corruption but unpopular impositions, such as the Goods & Services Tax. (The latter has now been replaced by the Sales & Services Tax, which brings in less revenue for the government but targets a narrower tax base. Lawyers have been busy advising corporate clients both on the new tax regime and on obtaining tax refunds following unfair applications of Goods & Services Tax.)

‘Deferment of the Kuala Lumpur-Singapore high-speed rail project has sent shivers up the spines of law firms’

Dynamism on the tax front, however, is not finding echoes in other spheres.
Multibillion-dollar public projects have been put on hold, awaiting cancellation, readjustment or an eventual green light; the most high-profile has been the Kuala Lumpur-Singapore high-speed rail project, which has been deferred and will not be ready until at least 2031. Such news has sent shivers up the spines of those law firms that upscaled their projects teams and re-allocated resources in anticipation of handling long-term infrastructure projects.

Domestic bank liquidity remains fairly healthy, with around half of all major financings being done through Islamic structures, but international investors are watching developments cautiously. As a result, major M&A, IPOs and real estate deals have been quiet since the election was announced and have not picked up despite the jubilant response to the Pakatan Harapan (PH) coalition’s electoral victory. Talk to lawyers and businesspeople, and the phrase you will hear most often is ‘wait and see’ – though quite a few Malaysian companies have decided to list in Hong Kong and Singapore, rather than on the Bursa Malaysia.

Culturally, not much has changed: Mahathir secured a royal pardon for former PH leader Anwar Ibrahim, who had been jailed on homosexuality charges for a second time, but more recently two young women were publicly caned for engaging in lesbian activity. PH’s member parties are not organised along lines as categorically racial as those of the deposed coalition, Barisan Nasional (BH), but ethnic divisions within the country at large remain difficult to deracinate, especially in rural areas, where BH remained popular until recently.

Nonetheless, the current government is certainly making the right noises about anti-corruption and anti-money-laundering measures, and lawyers have been kept accordingly busy on the advisory and compliance side. There have been several politicised de-selections. For example, in July, Ahmad Nizam Salleh replaced Sidek Hassan as chairman of Petronas (the country’s largest company), and the entire board of sovereign wealth fund Khazanah tendered its resignation. One gets the sense that as Malaysia takes stock of its trillion-ringgit government debt, it is – at the higher levels of public business, at least – running to stand still.

These aren’t the only reasons for lawyers to be cheerful. Certain sectors are burgeoning: aviation finance, healthcare and technology, especially fintech, continue to grow, and oil prices have remained relatively stable. There have been some headline mergers: Asia Finance Bank was bought by Malaysian Building Society to form MBSB Bank, which has assets totalling nearly RM50bn (around £10bn). Relations with the Inland Revenue have improved considerably – sure, many firms are currently suing it, but the acrimony is really directed at the former tax administration rather than the current one. Excitingly, the current attorney general – Tommy Thomas, who has for years graced the pages of The Legal 500 – is the country’s first to come from private practice.

General market quietude will probably continue for the next few months, but it’s a fairly sure bet that 2019 will be busier all around, as the government clarifies its position on various fronts – especially in the projects space – and international investment begins to flow in in higher volumes. The legal market in two or three years may look rather different; it remains to be seen how firms close to Razak’s government will fare in the new political climate. But until then, watch this space.

Where are all the construction lawyers?

On 7 August 2018, Australia’s population surpassed the 25 million mark, but as the populace increases so does the need for modern infrastructure. Current traffic volumes exceed the capacity of outdated and decades old railways, bridges, tunnels, ports and metro systems. Australians in urban areas agree that on most days, provided everything goes well, ‘it just works’.

Infrastructure Australia, the government body that prioritises nationally significant infrastructure, has identified close to 100 projects – to be completed over the next 30 years – which it considers to be imperative to ease the growing pressures on existing transport links. Sources of legal work currently keeping lawyers busy include the $11bn Melbourne metro tunnel project, and the long-awaited airport rail link (funding promises range from $5-10bn); the $16.8bn WestConnex motorway (delivered in three stages until 2023), which is the biggest infrastructure project in Sydney since the Harbor Bridge was built; and the $10bn Bruce highway upgrade – the largest road infrastructure programme Queensland has ever seen.

These multi-billion-dollar projects are a priority for both federal and state governments, and many are well underway. However, given the predicted population growth, the infrastructure projects currently under construction will provide insufficient capacity already by the time they are completed.

Construction and projects lawyers are therefore busier than ever, and will continue to be so for the foreseeable future. Too busy, some might say, as teams are beginning to stretch at the seams. While law firms are the beneficiaries of this welcome infrastructure investment trend, they are also grappling with the consequences.

Many firms are desperate for lateral hires, but in a busy market hardly anyone is seeking opportunities elsewhere. As one partner tells me, ‘we are perpetually recruiting at senior level, but other firms simply offer more money because they are so stretched’. Conversely, while resources within some firms are scarce, others say that the sheer abundance of interesting work plays in their favour, as one partner remarks: ‘We are able to attract talent because the market is booming.’

Arguably there has never been a better time to be construction lawyer in Australia, but many more specialists are needed – and the deep pockets to attract them. Those firms that are feeling the pinch in terms of staffing have become more discerning in which mandates to pursue. ‘We are very careful in where we tender, always keeping in mind our future availability,’ admits one partner.

However, others raise concerns about the pipeline of work, or of not being able to fully service current clients’ needs. One solution is to relocate lawyers from other jurisdictions, such as Hong Kong, but this option is simply not available to domestic firms. Australia’s roads, railways and airports are not the only structures operating at peak capacity: hospitals and prisons are being either constructed or extended. However, the sheer number of projects undertaken at the same time means the pool of available contractors is small, while the size of each individual project increases.

As an example, the new $2.3bn Royal Adelaide Hospital, the most expensive building ever constructed in Australia, opened a year and a half late and $640m over budget. And claim figures keep increasing, simply because of the enormous size and complexity of many of these projects. Offering a prediction of what the future holds, one partner says: ‘Clients are now procuring so much in such a limited time frame, which means some things are not priced properly and quality issues can arise.

The volume of backend work will rise sharply over the next year.’ Indeed, many of the construction and projects lawyers I spoke to agree there is a strong pipeline of work for at least the next five to ten years.

This means the present challenges faced won’t go away and solutions will need to be found sooner rather than later. Failure to do so will have an impact for years to come, not only on firms, but potentially on their clients as well.

Mark Kelly: Our culture sets us apart

How would you define your firm’s culture? How important is firm culture to you?

Culture is vitally important to our Firm and to me personally. We often talk about the V&E Family, which I believe is real. Our lawyers and administrative staff become part of that family when they join the firm. We have a huge alumni base that we communicate with on a regular basis. We also host an event where we invite all of our former lawyers to reunite with their colleagues. The atmosphere is electric as you witness dear friends, who started their careers together, reminiscing about their days at V&E.

I would venture to guess that few firms have that. My belief is that, in an era where the legal market is increasingly competitive for talent, our culture, which focuses on collaboration, working in teams, mentoring younger lawyers, and embracing diversity and inclusion efforts, make a huge difference in our ability to attract and retain our people.

What’s the main change you’ve made in the firm in the past few years that will benefit clients?

We have focused on ensuring that we have consistent excellence in all the areas that we choose to pursue. We have eliminated certain practice specialties that we thought were becoming commoditized or where we didn’t see opportunities for growth. We have spent an enormous amount of effort on communication across the firm to ensure we are aligned in our goals to be an elite global firm. This has required us, at times, to make hard decisions in where we invest our resources. In the last several years, we have strengthened our ranks and attracted quality laterals in key areas of growth for us, such as private equity and finance in London and New York and white collar and government investigations in Washington. If financial performance is any judge, we have been able to achieve record profitability the last two years and are on a path to have another record year in 2018.

What are the biggest misconception of Vinson & Elkins – do you find yourself pigeon-holed by historical reputations?

We have always been perceived as one of the premier energy firms in the world. While that is a core strength that we want to maintain, we actually are much broader in the overall practice areas we serve and compete in. Four years ago, we added a REIT practice to complement our leading capital markets practice. We represent the Panama Canal Authority on one of the largest construction disputes in the world. In fact, we have been involved in three of the four largest construction disputes around the globe. Our white collar, government investigations and IP work is largely non-energy. We are expanding our significant private equity practice in areas outside of energy. Our work in London involves clients in the telecom space, high-yield,
special situations, construction disputes and non-energy acquisitions. I believe that we will always dominate the energy space and that great work will continue to help us expand and grow across industries needing sophisticated legal work.

Differentiation is critical to buyers of legal services – how do you stand apart from the rest of the market?

Differentiation from your competition is critical to success. Clients today are much more sophisticated in hiring law firms. Many companies want to ensure your commitment to their needs and talk about “partnering with their outside law firms.” This requires that you develop a strong relationship, really listen to them, and understand their issues and needs. One way we stand apart is that our compensation system does not have formulaic origination credit. Those sorts of systems can incentivize lawyers to not work collaboratively, which can have negative repercussions for clients. We work hard at collaboration to assemble the best team for the particular assignment. We also have a very deep bench, which allows us to allocate substantial resources to meet our client needs in a cost-efficient way.

What do you think are the top three things most clients want and why?

Clients, above all, want an excellent legal team committed to their matters. We pride ourselves on making sure that we get to know our clients’ business and work tirelessly for them.

Clients also want practical and creative solutions. You need to not only identify the risks, but come up with suggestions about how to tackle the issues. Relationships in the legal business are key to building trust and delivering good advice. Many of the issues our clients face are difficult, and it is important to partner with them and help resolve those issues together. Having great judgment and an ability to communicate positions well are essential.

Clients don’t like surprises, and so we focus intently on staying ahead of them on the issues, making sure the value proposition is there and that we are viewed as delivering excellent results that are viewed as value-add by the client.

What have you found is the best way to retain talent – both at partner and associate levels?

Our lawyers are called everyday by other firms trying to entice them away. Fortunately, most have elected to remain, and I believe it is because of our culture, where we care about each other and we truly like working together. It is critical to have a compensation system that is competitive in the market for both associates and partners. Lawyers enjoy working on very sophisticated, high-profile transactions and cases.

People want to feel that they are a part of something special. It is our commitment to our lawyers that we offer great work, in an environment that fosters their ability to grow and excel in their field of expertise while developing close professional relationships. I like to think that although we are very serious about the legal work we do, we don’t take ourselves too seriously, and we enjoy practicing together and have a lot of fun doing it.

Recently, I have been pleased that we experienced the ‘boomerang effect’, where lawyers who left the firm return to rejoin our ranks, and they become the biggest advocates of how our culture really is truly special.

Since becoming chairman, what has surprised you most, either internally or externally?

We have spent a lot of time educating our lawyers about the economics of practicing law. I was surprised to see how eager our partners were to embrace the changing legal landscape. Competition is intense, and the way we practice has to change with it. Clients are more cost-conscious, and we must be able to still deliver excellent client service while we continue to train and grow the next generation of outstanding lawyers, and we must field more diverse teams in order to obtain outstanding solutions for our clients. We must embrace technology and invest in it becoming more efficient in how we deliver legal services today and in the future.

I’m not sure I fully appreciated the time and energy it has taken to maintain an active legal practice while leading the firm. Fortunately for me, I work alongside Scott Wulfe, our managing partner, and we operate extremely well together with the deep level of trust necessary to run a global law firm in today’s complicated world.