Project India

project-india

As the world’s second most populous country, India accounts for 17.5% of the world’s population. It lags behind China by just over 50 million – a hair in the grander picture. And it’s rapidly catching up: on an annual basis, India’s population growth rate of 1.2% is more than double that of China – as the latter still tries to recover from the rigours of its one-child policy.

But while population growth is largely seen as a means of economic development, so too can it signal demise. The burden on cities, services, and infrastructure must be both navigated and alleviated if a rapidly growing population is to reach its full potential. The need is such that the infrastructure question was a cornerstone of this year’s election, with impending change already apparent: the Bharatiya Janata Party, led by returning Prime Minister Narendra Modi, pledged $1.44tn towards infrastructure in stark contrast to its primary opponent, the Congress party, which instead planted a flag on the war on poverty and the battle to create jobs.

These projects – and the negotiations, deals and relationships behind them – are quite unlike anything that legal teams in other industries might face on a regular basis. Often spanning years, bordering on decades, helping guide these projects to fruition requires a different kind of legal management – and, for the teams that can thrive in this space, it provides the opportunity to play a vital role in the ongoing development of one of tomorrow’s most critical economies.

National Importance

When it comes to the development of infrastructure, the work being done by legal teams takes on an added importance, especially in a country such as India, where the infrastructure question is so closely tied to the nation’s future economic prospects. According to the India Brand Equity Foundation, India requires over $777.73bn worth of investment in infrastructure by 2022 if it is to enjoy sustainable development. And there is much work to do. Despite its massive potential, in 2018, India ranked at 44 out of 160 countries ranked in the World Bank’s Logistics Performance Index, a measure of countries’ performance in categories such as trade and transport infrastructure, and competence of logistics services.

The issue of electrification, for example, is one of the foremost priorities for India’s infrastructure, not least due to the fact that India’s 263 million farmers – those least likely to be connected to the grid – represent one of the country’s most significant voting blocs. A scheme to electrify all households in India by December 2018 garnered much attention when it was announced in September 2017. This was no small undertaking: government surveys at the time counted 40 million households without power. The goal was deemed by the Prime Minister’s Office as satisfied in December 2018, though the target was trimmed to encompass only those households who had applied for the scheme – some 25 million – and millions of households remain without.

‘Most of the countries who have experienced GDP growth have been coupled, historically, with increases in electrification. You have to provide power for industries to run, and for people to be employed,’ explains Tejal Patil, general counsel for South Asia at GE. Patil has advised many areas of GE’s multifaceted business, and as such, has seen the many ways in which infrastructure affects conditions on the ground.

‘When you are working on real Indian projects, you feel like you are in the mainstream.’

‘The power sector is huge in India because of the size of the population – as is the case with industries like aviation and healthcare. A lot of what is being generated here is being consumed domestically, and that’s the enabler for GE – it plays a crucial role as enabler in critical growth sectors, which is really exciting.’

Being a critical adviser in an industry at the centre of the government’s largest concern – infrastructure – means that business is good and counsel are busy.

‘The government being interested in infrastructure is actually the best thing to happen to all construction companies, and that’s why so many international companies have come into the markets,’ explains Rashmi Kathpalia, legal head at TechnipFMC India.

‘It’s the opening of the infrastructure sector, which is very important to the growth of the country. When you are working on real Indian projects, you feel like you are in the mainstream, and contributing to the development of the country – because the country is nothing without its infrastructure.’

Grappling with Government

It is therefore critical that projects are awarded to contractors with the ability to deliver them to prescribed timelines and tightly managed budgets. In that respect, the government has its own role to play in ensuring India’s vision for the future is realised. As a contract partner, it is in the government’s interest to be as supportive as possible, something that Kathpalia has seen first hand.

For TechnipFMC, a recent example is the award of contracts for two fertiliser plants in Jharkhand. Enormous undertakings, the plants are designed to produce 2200 tonnes of ammonia and 3850 tonnes of urea per day – two products in high domestic demand. The project’s status as one of national importance has helped TechnipFMC throughout its lifecycle.

‘These fertiliser projects have been promoted by the Prime Minister’s Office. There was a public sector consortium entity that was created for the bidding, and because it comes with the promotion of the Prime Minister’s Office itself being interested in these two fertiliser complexes, the ministries work very well and very fast – negotiations are very fast,’ explains Kathpalia.

‘Government tenders can oftentimes take very long initiating and proofing and, at the end of it, the timelines that are required can become very difficult to achieve. In that case, very often what happens is that it is delayed for some reason – oftentimes leaving the contractor quite helpless. This can enact clauses included which mean you are not going to be paid any compensation for any delays, despite whether or not you are at fault.’

‘But if the Prime Minister is interested in that particular project then it becomes a lot easier for the whole process to conclude, so that the execution actually starts and concludes within the timelines – because they release the finances fast enough and, as we complete our work, the finances keep coming in with each phase.’

Relationships are key, and disputes must be approached carefully.

This is echoed in Patil’s experiences at GE, particularly when it comes to energy infrastructure projects, though she admits that having over 60% of the company’s work coming from the government has its pain points to go along with the positives.

‘There are pluses and minuses. I think one part of this is the entire government process. It is a public tender process that leaves little or no room for negotiation. The terms and conditions are pretty much set in stone and must be adhered to. There is a window to attend pre-set meetings where everyone sits together and explains their deviations. It’s not really a private contract, so from a legal standpoint it’s more about managing the risk rather than negotiating a very beneficial position. If all the bidders meet the technical specifications, then the one with the lowest price wins – there’s no other negotiation,’ she explains.

‘As the government is interested in infrastructure development, the size of these projects ensure focus. So, if you have obstacles or difficulties during the project execution, they can be addressed at the highest level since the government too becomes a key driving force to ensure successful completion of the task.’

Legal Engineering

When a large construction company closes a deal with the government to deliver a critical infrastructure project, the agreement between the two parties is often a far different creature to a typical B2B contract. These are agreements, for example, to build and maintain miles upon miles of railroads for a number of years, often decades. The in-house teams drafting and negotiating these agreements therefore need to have a firm grasp on the operational requirements of the project. What amounts of materials are required? How much labour will the project call for? Does the company have the technological capabilities required to deliver the project on time and on budget?

Kathpalia explains that all of these requirements mean her department must be of a different character to your typical legal team.

‘We have to understand how robust the project execution team is to be able to undertake that task, and so it’s not just regulatory. Our exposure is not just in terms of the price, but each contract comes with a particular timeline stating that it has to be concluded in X number of months. If our team is not going to properly assess the number of man hours required, or the price, or procurement requirements, or things like that, then we would be completely out of pocket,’ she says.

Socially Responsible Development

Recognising the potential for big industry to adversely impact the local communities in which it is operating, TechnipFMC has established a corporate social responsibility programme called Seed of Hope. The goal is to accelerate inclusive growth of the local communities in which TechnipFMC lives and works. Legal head Rashmi Kathpalia is a member of, and adviser to the programme committee.

‘In the spirit of “giving back” to society, TechnipFMC’s corporate social responsibility initiatives and our flagship sustainability programme, Seed of Hope, is very close to my heart,’ she explains. ‘It supports communities, advances gender diversity and promotes respect to the environment through various initiatives.’

The thrust of the programme is built in alignment with TechnipFMC’s overall sustainability agenda. Thanks to the efforts of the programme, TechnipFMC has achieved the following:

  • More than 6,600 children reached through education support in local primary schools
  • Over 12,000 people benefitted from mobile healthcare units
  • Over 750 youth trained in vocational trades including welding, fitting, and computing
  • More than 800 women trained on sustainable livelihood-generating opportunities such as computing, tailoring and stitching
  • 1,900 schoolgirls benefitted through STEM mini-science centres and labs in Mumbai, Chennai and Gujarat
  • •100 biogas plants installed, leading to sequestration of 250 metric tonnes of C02, mitigating global warming
  • An annual volunteer day where employees are encouraged to volunteer towards the company’s social initiatives

‘If you look at the bigger picture, when we assess the contract and then price the contract, when we understand the risks within the contract and we understand the full scope, legal is not just understanding what the contract says, legal has to understand from the risk and the project execution department what the exposure is. If, for example, it’s a revamp [of an existing facility], we cannot afford for the property that already exists to be damaged. Sometimes the owner may be having the indemnification for it, sometimes not, sometimes we may get insurance cover for it, sometimes not. So we have to work with that.’

GE’s Tejal Patil voices a similar sentiment: ‘In terms of anticipating risk, you cannot review these contracts in a vacuum – there has to be a return on experience. For example, you need the supply-chain members telling you whether they can supply something in time in order for you to accept a liquidated damages clause. If a lawyer reviews contracts in isolation, sitting at a desk, you’re never going to be able to assess the true risk.’

Building – and Maintaining – Bridges

For those companies delivering enormous infrastructure projects to India, the list of potential clients is a short one. The majority of the work will come from the government directly, but even in those instances where a company like Tata Steel, GE or TechnipFMC will be contracting with other private entities, there are very few players in the market with which to engage. Because of this, relationships are key, and disputes must be approached carefully.

‘Traditionally, India is a litigious country and the process of dispensation through the legal system is slow. Most companies will be straddled with a number of cases. Depending upon the industry, the portfolio of cases varies,’ says Dipali Talwar, former group general counsel of Tata Steel, who also spent several years at Pfizer.

‘I think the requisite skills for lawyers and particularly in-house counsel would be their ability to take a proactive call on risk and foresight to ensure no dispute arises in the future. Counsel must excel in applying their judgement on current legal trends, impending legislation as applied to their industry and, more particularly, the business process and agenda of the corporation they are part of. The unique ability and opportunity of the in-house counsel is to be able to prevent disputes or non-compliance. In-house counsel should also be able to partake in discussions on an area where impending legislation may result in change.’

Another wrinkle in the disputes issue is the complexity and long-term nature of these projects, where all too often it’s not until years down the track that grounds for dispute are discovered.

‘When the going is good, everything is good,’ explains Kathpalia. ‘It’s only at the end of the project that you realise you are out of pocket, or that you have been short-changed and you want to raise the claim, whether it’s against the owner, or against your consortium partner or a sub-contractor. This means that, as a team, we have to be engaged and ensure we are operating partners throughout the lifecycle of the project.’

Because the industry runs on low-volume, high-value, project-based contracts, there are very few bridges available to be built and burned. Fortunately, this is a reality that is largely accepted by all corners of the sector.

‘Most sectors are small and close knit, so it’s important to find a way to collaborate and have meaningful dialogue and resolution with relevant stakeholders – be it the government, competitors, vendors, channel partners or customers,’ says Talwar. ‘It is often not worth the cost or the time to enter into formal disputes – litigation or arbitration.’

‘The organisations are used to supplier disputes,’ adds Patil. ‘Even if you have a dispute, it doesn’t prevent you from getting the next order, because they understand that it can sometimes happen in large contracts. The public sector undertakings in India don’t like to settle claims (sometimes even large claims) during execution – account reconciliation is usually at the end of the project. It may be ok for a large corporation like ours but, from a cash-flow perspective, for a smaller company, it gets challenging if the payments aren’t made in time or the dispute isn’t settled along the way.’

The focus must shift from reacting to disputes themselves to preventing them in the first place.

Given the cost associated with pursuing disputes in this industry, and the particular need to protect vital relationships, the focus must necessarily shift from reacting to disputes themselves to preventing them in the first place. This, explains Kathpalia, is an art in and of itself:

‘While there are many companies that will put some amount towards disputes expenses, we rely more on our execution: that our execution should be so masterful that we should not have to go into claims at the end of the project; to bring it to light on a regular basis so that the client too can assess what the changes are. And so, I hope I’m not speaking too soon, but so far we do not have any litigation or arbitration pending as far as our projects are concerned.’

Arbitration

One less adversarial method of dispute resolution is, of course, arbitration – a mechanism that is becoming more common in these industries. But the usefulness of an arbitration clause is restricted by the infrastructure that is in place in the relevant jurisdiction, and India, like many countries, is beefing up its capacity to meet the needs of businesses in this respect.

A judicial committee convened in 2017 highlighted the barriers to the development of arbitration in India: namely the time taken for such proceedings to progress through the courts, and what was called ‘an excess of judicial involvement’. The committee recommended a reformation of arbitration in India with a view to establishing the country as a globally competitive arbitration destination. These recommendations were approved and resulted in amendments to the Arbitration and Conciliation Act 1996. Among the changes were the establishment of the independent Arbitration Council of India to promote the use of arbitration and other alternative dispute resolution methods, and the introduction of time limits for the presentation of submissions before arbitral tribunals.

‘Arbitration as an alternate dispute resolution avenue is growing. There are about three new arbitration centres which have been established in the last few years. You have the Delhi Arbitration Centre, the Mumbai Arbitration Centre, and a couple of private arbitration centres, and they’re expanding with many retired judges and lawyers on their panels. Where there is still a bit of a gap, is technical expertise,’ says Patil.

‘For disputes of this nature, you need a technical person on the panel. Recently we have some good experiences. Major disputes tend to use what we call ad-hoc arbitration, where one party appoints one arbitrator, the other party appoints a second and then a third who is chairman of the panel is appointed by both. These usually tend to be retired judges of the Supreme Court, High Court or eminent jurists.’

These ad-hoc arbitrations – as opposed to institutional arbitrations held in the kinds of large centres now opening – are still the primary preference in India, despite a finding by PricewaterhouseCoopers and Queen Mary University of London in 2008 that 86% of global arbitral awards in the preceding ten years had been from arbitral institutions. The committee was sceptical of the use of ad-hoc arbitrations in its 2017 report, citing the time taken for such arbitrations to conclude and the high costs associated with them. But with a concerted effort by the Indian government to make institutional arbitration a viable option, this may change.

‘The positive change we’re seeing is the government moving towards institutional arbitration in its contracts. In the past, there were contracts stipulating a single arbitrator, who would be a government employee,’ says Patil.

‘These three centres are growing. We have not used them, but we are looking into their services as more government contracts are incorporating them now.’

Infrastructure Agenda for the New Government of India

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GC: What do you think should be the priority areas/sectors for the re-elected Indian government?

Shailendra Singh (SS): The long term priorities of the government should be environment, affordable housing, drinking water and sanitation, waterways development, financial inclusion and development of hard infrastructure.

Capital investment in hard infrastructure development, drinking water and sanitation, renewable energy and energy efficiency schemes, among others should be in focus. Electricity distribution should be another focus area.

GC: Which steps taken by the previous government in the infrastructure sphere need a further push by the re-elected government?

SS: Over the years, the speed of road construction has become the benchmark for India’s infrastructure creation. Now, the central government has set in play a new integrated infrastructure programme, which involves building roads, railways, waterways and airports. The centre has also been trying to leverage roads, railways and waterways to bring India’s logistics costs down to 8%, to make the economy competitive. India has long grappled with high logistics costs at 14% (as a percentage of product cost), which make exports uncompetitive vis-à-vis those of China, where logistics costs are about 8-10%.

The last five years have seen massive spending in roads, railways, water, irrigation and urban infrastructure. Where roads are concerned, 52 projects worth 37,019 crore were awarded between 2015 and 2018, under the new 30-year lease toll-operate-transfer (TOT) model introduced to recycle capital and auction operating road assets to private equity investors.

With the view to reducing India’s carbon footprint and ensure faster movement of goods, inland waterways are being explored as an alternative. The continued push for transport through waterways is required to make it competitive and a viable option. The development of terminals at Varanasi, Sahibganj and Haldia, and the development of NW-1 needs to be expedited.

shailendra-singh
Shailendra Singh, partner, Advaita Legal

Further, to ensure faster and more predictable enforcement of contracts, the arbitration and other alternative dispute resolution mechanisms have to be given a recognised statutory basis. Sectoral regulators promised for certain infrastructure sectors such as MRTs and coal should be implemented as soon as possible.

GC: What are the key areas of focus in the power sector and what steps can be taken to increase usage of renewable energy and ensure global commitments to reduce India’s carbon footprint?

SS: Reforms in the power sector are necessary to ensure that all stakeholders improve their financial health. The regulatory commissions have to be made more professional to implement in spirit the mandate of the Electricity Act, too.

With regards to the renewable energy sector, while the mandate under the existing laws is clear on renewable purchase obligations that must be met by the distribution licensees in the procurement mix; the enforcement of the deterrent needs improvement. The distribution licensees must be held to strict renewable procurement obligations, as well.

GC: What are your thoughts on the potential of public-private partnerships (PPPs) and the impetus that the government should give?

SS: Funding India’s wide-ranging, $500bn programme of infrastructure expansion over a five-year period is likely to be beyond the means of total government funding, so policies have been designed to facilitate private investment to the maximum level possible. If the Indian government’s targeted level of private sector involvement and investment are met (approximately 30%), the quantum of funding required would be around $150bn – dwarfing the investment achieved over the past decade.

The government has, in the last three years, undertaken some noteworthy steps to strengthen the PPP framework and the enabling ecosystem in India. This includes formulation of guidelines for new innovative PPP models, with due consideration to the extant risk outlook and investor appetite, like monetisation of publicly-funded highway projects worth approximately 35,600 crore under TOT and construction and expansion of over 60 highway projects under Hybrid-Annuity-Model (HAM). With the implementation of PPP models like HAM and TOT, the government has taken over the project implementation risk and thereby revived the interest of private players and financial institutions to a considerable extent. Furthermore the government has liberalised the exit policies for concessionaires to free up equity for re-investment into new projects, approved the policy of railway station development through PPP and is currently in the process of formulating suitable PPP policy for newer sectors and asset classes.

Some of the other measures include the setting-up of a National Infrastructure Investment Fund (NIIF) to channel foreign institutional funds into infrastructure; introduction of a PPP component in the new metro policy; amendment of the Arbitration and Conciliation Act 1996 to make dispute resolution more cost-effective and time sensitive; 2.11 lakh crore plan to recapitalise public-sector banks aimed at reviving bank-lending; and introduction of ease of doing business (EODB) state-level ranking, to help the government to push through reforms in sectors that are primarily state subjects.

GC: What legal impediments do you foresee for a prospective investor in infrastructure?

SS: For any prospective investor, certainty of the regulatory regime is of prime importance. Regulated sectors generally assert the rules of the game upfront and there is regulatory certainty of the trends that one can expect in the sector. To improve investor confidence, sectoral regulators need to be actually set up – a mere policy announcement will not do. This also assumes significance since there is an arms-length distance between the government and the participants of that sector. Therefore, existing sectoral regulators such as AERA need to be strengthened and new ones for urban transport and coal, for example, needs to be set-up to increase investor confidence.

Also, overlapping jurisdictions in the context of multiple statutes needs to be addressed. For example, the Specific Relief Amendment Act that was recently notified seeks to cover a gamut of infrastructure projects within its ambit that are specified in the Schedule to that Act. However, a bare reading of the Act raises three primary concerns: one, the said statute is applicable to a ‘contract relating to an infrastructure project’, making it sweeping in nature to potentially include within its ambit sub-sub-contractor(s)-level project agreements. Second, since the provision is limited to suits for specific performance under the Specific Relief Act, it may have a limited impact since any contract that has an arbitration clause would effectively be out of its ambit. Third, since many, if not all, infrastructure sub-sectors annexed to the Schedule of the Amendment Bill are governed by their respective sectoral regulators, the interface between sectoral regulators, the players/elements of the sectors that are regulated and the contractors who can avail the protection provided under the proposed regime would throw complex and myriad legal issues.

From a contracting perspective, the contracts in the infrastructure contract need to be more balanced and both the oncessionaire and the authority must share risk and reward appropriately. The idea that all risks need to be passed on to the concessionaire, while tempting, from the government point of view must be resisted to produce much more bankable documents and to encourage global participation.

GC: What are your thoughts on the recent amendments to the Commercial Courts Act and its implications for infrastructure development?

SS: The government, on 3 May 2018, promulgated an ordinance amending the Commercial Courts, Commercial Division and Commercial Appellate Division of the High Courts Act, 2015 (Act). These amendments are an attempt to expand the scope of commercial courts in India. It reduced the dispute value that can be settled in the commercial courts to 3 lakh rupees from the earlier 1 crore rupees limit, and, it introduced mandatory pre-institution mediation.

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Sudipta Bhattacharjee, partner, Advaita Legal

This would bring a large number of disputes within the ambit of the commercial courts which were previously outside their scope. It appears that the intent is to meet the parameters used to gauge enforceability of contracts in the World Banks’s Ease of Business Report, since the cases considered for the report are the ones with claim values worth 200% of income per capita or $5,000, whichever is greater. With this change, it is expected that the data of the commercial courts constituted under the Act would now be used as the pecuniary jurisdiction starts from 300,000 crore. However, specifically as it regards infrastructure, it would have limited impact since the cases that would fall within the realm of the Act would be disputes arising at the SLA level and the key project contract and the disputes thereof would still be the subject matter of the sectoral regulator.

GC: What are your views on the impact of the GST regime on the infrastructure sector?

SS: The biggest bugbear that GST poses to the infrastructure sector is the restriction on availment of credit of input side GST, if it has been incurred for construction of ‘immoveable property’ (other than ‘plant and machinery’, as defined). For several large infrastructure projects which are coming up on a PPP basis, the cost of the construction of the project assets is significant – the GST incurred on this cost of construction being unavailable as credit against output GST by the project SPV leads to significant spikes in project cost, followed by litigation to invoke ‘change in law’ provisions under the relevant concession agreement to pass on the cost to the end-customers/users. This aspect ought to be remedied soon if investment in infrastructure, especially on a PPP basis, is to be boosted.

Further, while no GST is payable on advances for goods, GST becomes leviable on advances for services even though the credit of such GST incurred on advances for services is available at a later point when the services are actually received. This is effectively the proverbial double whammy, leading to significant cash-flow issues, especially for construction-sector players.

More specifically, ambiguity prevails over applicability of GST on concession agreements for construction of roads, especially under the HAM, which needs to be clarified along with clear guidelines about recouping such GST (if any) by the private concessionaires from National Highways Authority of India (“NHAI”), the nodal agency of the Indian government in charge of construction of national highways.

Also, there prevails a lot of ambiguity apropos GST applicability in solar and wind power projects despite several representations and recent amendment. Here too, we at Advaita Legal have represented the Wind Turbine Manufacturers’ Association before the Delhi High Court, seeking to achieve greater clarity and a more beneficial GST implication for wind power projects.

GC: What are the key contractual disputes that are arising out of the Goods and Service Tax regime?

SS: In our experience, there are a number of instances where contractual disputes have arisen owing to the onset of GST:

  • Impact of ‘change in law’ benefit: in calculating the change in contract price necessitated by a ‘change in law’, disputes frequently arise as to whether there is actually an increase in tax burden or the other contracting party is trying to profit from a change in the tax regime. Disputes of this nature are not only leading to arbitration claims but also to scenarios where the recipient threatens the supplier with a complaint to the anti-profiteering authority as a strategy to avoid arbitration.
  • Delay as an excuse to nullify a ‘change in law’ benefit: construction contracts provide that in the case of a delay on the part of the contractor, the employer is not liable to pay increased tax rates or new taxes. Therefore, if the employer is able to prove that the project was delayed by the contractor then the whole incremental tax cost due to GST or any change in GST rate will have to be borne by the contractor. However, establishing such a delay is a lengthy process often leading to arbitration, and until then the contractor has to bear the burden of incremental taxes. This is emerging as a serious challenge in large construction contracts.
  • Forcing the contractor to adopt or continue old contracting structures: before GST, the conventional wisdom in tax structuring of contracts involved splitting a turnkey scope of work into separate supply and services contracts. However, after GST such structuring has mostly been rejected by advance ruling authorities, who treat the multiple contracts together as one composite or mixed supply. Such collapsing of separate contracts leads to a higher GST liability and unless a clear indemnity is pre-negotiated, this leads to heated contractual disputes (and at times arbitration claims) in respect of such incremental GST liability.

The foregoing is not to say that contract structuring is are longer possible under GST – however, the principles underlying such structuring are often different under GST; the difference in such principles and the concept of ‘substance’ needs to be duly factored in, while planning any contract structuring.

  • Forcing the contractor to pass on input credit agreed in the contract pre-GST: often, long-term contracts entered pre-GST would contain a stipulation that the contractor pass on a specified quantum of input tax credit to the customer. The amount agreed would, of course, be based on the earlier pre-GST tax regime and common sense would dictate that, post-GST, such terms should either be specifically re-negotiated or be agreed between parties as irrelevant or unenforceable owing to a change in the law. Unfortunately, many customers are pressing hyper-technical contractual interpretations to force the contractor to pass on the same pre-agreed quantum of input credit, failing which, arbitration claims are being raised or threatened against such contractors.
  • Disputes on GST on liquidated damages: it has been internationally recognised that no GST can be levied on liquidated damages as they are in the nature of compensation or damages. However, Indian tax authorities (as well as advance ruling authorities) have taken a different stance. This leads to disputes between the contracting parties as to whether GST is leviable and other related issues.

Getting a leg-up in legal

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Across the world’s business markets, the legal profession is stuffed to the brim with the cream of corporate minds, the elite of the elites. But, in India, that wasn’t always the case.

Despite being the first chosen career of icons like Mahatma Gandhi and Jawaharlal Nehru, by the latter years of the twentieth century, the legal profession in India had suffered something of a fall from grace.

‘The joke always used to be that you would only become a lawyer if you were the son of a politician, a gangster, or somebody who couldn’t get in anywhere else,’ recalls Navneet Hrishikesan, director of legal services for service provider, Asia Pacific and Japan, at Cisco.

‘Growing up in the late 70s, 80s or 90s, there was a general feeling in India that the quality of legal education was not very good and that people attracted to the law were not of the calibre that you would like.’

That all began to change with the creation of prestigious National Law Schools, providing a five-year legal degree for those who pass a challenging entrance examination, usually the Common Law Admission Test (CLAT).

‘Over time, the law got a reputation for excellence, it became known to be something people would aspire to,’ says Hrishikesan. ‘For people like us, who joined in the early days, it was a bit of a shock to find people actually knew why we were doing law, as opposed to laughing at you.’

Some leading schools have instituted fee waivers and scholarships for IDIA scholars.

The National Law Schools of India University Act 1986, under which the first National Law School – the National Law School of India University (NLSIU) in Bangalore – was founded, stated that among the school’s objects was ‘to make law and legal processes efficient instruments of social development’.

‘The idea was that you would have people trained in the law who would actually go out and then change the country and help people with problems, with justice, human rights and fight for the downtrodden and the sick. Our illustrious director at law school, the late Dr Madhava Menon, called it “social engineering”,’ explains Hrishikesan.

But as the Indian economy opened up in the late 1990s and early 2000s, the wealth of opportunities in the commercial arena began to tempt graduates, who found themselves suddenly in demand. And so the legal profession in India returned to the ranks of the elite.

Beyond the barriers

Social stratification in India is famously such that it is often said that India lives in several centuries at the same time – and the barriers to a legal career for less privileged hopefuls are many.

A legal education of 201,000 rupees a year (for general undergraduate students at NLSIU Bangalore during 2018-2019, for example) is prohibitively high for the average household income of less than 160,000 rupees (figure reported by Centre for Recording Indian Economy in 2015). It is perhaps no surprise that a 2014 survey of first year students at five of the top law schools conducted by Increasing Diversity by Increasing Access (IDIA) found that over 50% came from families earning an average annual income of a million rupees.

But the obstacles stray beyond the financial into the cultural, and even the linguistic, for less privileged aspiring lawyers. Despite not being the majority language in India – which teems with Hindi, Bengali, Marathi, Telugu, Tamil, Gujarati, Urdu and many more tongues – the importance of English for white-collar jobs means that large numbers of students are excluded from law school due to being educated in their vernacular.

An IDIA survey found that only five students from the top five law schools studied in vernacular medium schools, and that more than 70% came from families where both parents spoke fluent English.

Inspiring… and being inspired

Navneet Hrishikesan, Director of Legal Services, Asia Pacific and Japan, Cisco

‘The way we got involved was to engage with IDIA in their sensitisation part of the programme, the first step, where IDIA volunteers talk to different schools and try to convince high school students they should consider the law as a career. We go with the IDIA volunteers, talk to them and maybe add a bit of glamour – they tell them, “That guy works for this company,” and that sort of thing helps. We can talk about career choices and what you can do.

We have taken paid interns from IDIA to give them a chance to see what an in-house job is like, see what the environment is, help them along with their careers, talk to them about it. I would love it if, at some stage, we were able to find the funds to help them to do an international internship in our offices in Singapore or Sydney, for example.

A couple of years ago we ran a session for both the scholars and the IDIA volunteers. We talked about what it is like to work in-house and what it is like to be a lawyer, because oftentimes between studying the law and working there is really nothing in common. You often have to learn everything again from scratch. Simple things: how do you write a résumé? As a profession, we don’t do much training people up on how to be successful in the real world. We are talking about concepts, but we are not really teaching them the practical stuff.

I personally believe that people who are working in large companies or working in-house are privileged. It’s important for you to try and give back as well to the community you are in, and Cisco really supports that. It gives everybody a certain number of days every year to give back – you don’t have to use your vacation time.

And I take a lot of pleasure out of the young kids. They tend to be very smart, they are focused and energised, and it’s great to see. It’s enjoyable to work with young people who are hungry. When you deal with them, you realise their world view is so different, you’ve so much more to learn – and it’s inspiring.’

‘Those who speak better English find it easier to get into these colleges and also stay in them. They are educated well in English, so they find it very easy to express themselves,’ says Aditi Kamath, executive vice president at IDIA.

And, with the concentration of National Law Schools in cities, children in the myriad of small towns and villages across the country are further faced with transport and accommodation costs, even to access coaching and training for the entrance exam – prerequisites for the rigours of CLAT.

The reality for sizeable sections of the population, not to mention those with disabilities, is that a legal career is not on the radar of students who otherwise have the ability and drive to succeed in one – if only they had the chance.

Planting seeds

IDIA is one organisation which hopes to change all that. Founded in 2010 by legal academic Dr Shamnad Basheer, IDIA works to increase diversity in the Indian legal profession and empower underprivileged communities by creating lawyers from within their ranks.

‘[Basheer] was teaching at one of the national law universities and he realised there was not enough diversity in these schools. He knew of many students who came from towns and villages who wanted to study law but they had no access to a quality legal education. This is when he decided to do something about it,’ explains Kamath.

Comprised of chapters in 21 states, each with 20 to 30 student volunteers from the existing (more typical) law school population and led by a student team leader, IDIA conducts ‘sensitisation’ sessions with high school students, identifying and encouraging those with the potential to get into law school. It then trains them to pass the entrance exam over a period of one or two years and supports successful applicants throughout the process of training to be a lawyer.

‘In India, especially in small towns and villages, people don’t really know what a lawyer is able to do in the real world – the only representation is the lawyers they see on the television and in film. So when we conduct sensitisations for these communities, we make sure we tell them the various things you can do as a lawyer, which is not just argue in a court of law – you can join the public services, you can do policy work, you can have your own NGO and help people in your community. These marginalised groups that our scholars come from have faced a lot of injustice in their lives, so these are things that really push them to be able to say that: “I want to study law to be able to help my community to do better”,’ says Kamath.

The legal community also provides support to IDIA scholars in the form of mentorship and internships.

‘What we look for more than anything is a passion to do better in your life. The fire in your belly. You can be taught things, but the passion and the drive cannot be taught – that has to come from within.’

After passing an aptitude test based on academic grades and a personal interview, as well as a means test, 50 or so students are enrolled in coaching centres to prepare for the law school entrance tests. IDIA fills out their forms and arranges for the coaching to take place for free, while current student volunteers tutor them in areas like logical reasoning and current affairs. Those needing to travel are given accommodation and expenses for transport, food and lodging. Currently IDIA has 35 trainees getting ready to sit this year’s exam.

The money tree

For those who pass the entrance exam and receive a law school place – like the 64 students currently receiving IDIA sponsorship – IDIA also funds their education. It’s a huge financial undertaking, and the organisation often struggles to find donors. Some leading schools have instituted fee waivers and scholarships for IDIA scholars, and others are in negotiations. Where schemes are not in place, IDIA taps into the legal fraternity in India.

‘At the end of the entrance exam, we know which ones made it through. Once that list is out, we make up their profiles, and we circulate them to our donor group. Usually a lawyer picks one of the scholars and says, “I commit to sponsor this scholar for the next five years of law school.” We have scholars who are being sponsored by a particular law firm or sometimes a corporate group – Citibank sponsors five scholars,’ explains Kamath.

She adds: ‘We still have a few scholars without committed donors though, and we often struggle to match donors with scholars. Donors are also more willing to contribute towards scholars, but not towards organisational expenses like paying salaries, organising events, publicity and outreach, etc.’

‘Every year, we file a biannual progress report to each of our donors, saying, “This is how your scholar is doing right now, these are the grades, these are the internships they were picked up on, these are the seminars they have attended.” At the end of the year, we tell them that “Yes, the scholar was accepted on to the next year and this is how much we need to pay this year.” We write to donors and we attach the entire projected expenses for the scholar for that academic year and they send in the funds.

Holistic support

The legal community also provides practical support to IDIA scholars in the form of mentorship and internships. Mentors are assigned according to the individual needs of scholars, and relationships often continue past law school.

Cisco is one such company that offers backing in this way, assisting with sensitisation sessions, occasional mentorship, and regular internships – although Hrishikesan would personally like to do more.

Fuelling the fire

Yamuna Menon, fifth-year law student, NLSIU Bangalore
‘I saw an article on IDIA in a local newspaper one day, while I was preparing for the law entrance exam, and it had details of Shamnad Basheer at the end of it. I sent him an email telling him that I was interested to do law, but there were some financial concerns. I got a reply in one or two hours, and he put me in touch with the Kerala chapter of IDIA. It was like a mentorship system, in addition to another coaching centre that I was part of.

Being an IDIA scholar, I am getting a fully-funded scholarship from the university. At law school, I had to take internship decisions and make academic choices and, in this, IDIA has provided both academic and professional guidance through mentors. It’s not just financial support, it’s emotional and professional. It’s a total bundle of a person being there for you, always, who you can talk to whenever there is something that you need support for.

When certain career decisions had to be made, IDIA found out my interests and put me in touch with a wide network of people who could guide me. This included a partner in a law firm here and others working in London, at international law firms like Allen & Overy, Herbert Smith Freehills and Linklaters.

I have been part of Moot Court competitions in London and Singapore, and these require a lot of sponsorship and financial support – I am glad there were people who were supportive enough to make that exposure happen for me. All these experiences give you a global mindset and mould you as a team player.

I believe that one has to aim higher and put in the hard work and the dedication, and IDIA in my life has been this fuel that kept me on track. I am really interested to gain international exposure, which will refine my perspectives and analytical abilities. For my LLM, I’m truly hoping that I will be able to find sponsorship and scholarships – so let’s see how things pan out. I’m hoping for the best!’

‘Actually, that’s one of my grouses with the Indian legal education system. In Australia, for example, we have interns with us for up to a year, and the same in Spain. Here in India, course restrictions mean that we are not able to keep them for more than two months or three months at a time, which I think is unfortunate, because to change the legal profession and to change the way we teach our lawyers, I think more practical aspects are what’s required, not more theories from books,’ he says.

‘Particularly in an in-house environment because, unlike a law firm, our deals and our engagements tend to go on for a while, so to be able to actually gain value from it you need to be involved in it for a while. I’m a little frustrated by the fact that the educators in India are not willing to consider different models for their law schools.’

A new world

But IDIA and its professional stakeholders also recognise that there is something even more involved in developing lawyers from underprivileged backgrounds. Although extraordinarily gifted, these students are crossing not simply an academic bar, or even a linguistic one – they are entering into a whole new world.

Yamuna Menon is in her fifth year at NLSIU Bangalore. Academically, she is currently Rank-1 in her batch and was recently selected by the Ministry of Youth Affairs and Sports in India to represent the nation abroad in a youth delegation. But, despite an English-medium education, as an IDIA scholar from a small town in Kerala, fitting in was a process of cultural adjustment.

‘I cannot deny that in the first few months here I actually questioned the decision I made. It was difficult to adapt to this place initially because there were people with a different cultural makeup; their inclinations and interests were different from mine. I was unable to understand things which were happening, like the context, or being part of normal conversations with people for that matter – just like being in a friend circle. They might have a joke and I might not get it,’ she explains.

‘I can never forget my roots and where I come from and what values I hold. But at the same time, I had to make some changes to myself for the professional environment that I am getting into, and I think that’s part of the process. So right now I’m really enjoying it, but adaptation has to take place and, in that journey, I have made some really good friends for the rest of my life.’

‘Mental health is also a part of concern for us, because they are coming to a big city and a big college, where students are well-informed about the world,’ adds Kamath. ‘At that formative age, where you are can be quite intimidating for the scholars sometimes. Some of our scholars do feel a little insecure and get a little bogged down, so we offer help in that scenario also – find them an accredited counsellor and we make sure they feel better.’

IDIA describes its core aim as the creation of ‘community leaders and leading lawyers’.

Hrishikesan, a classmate of IDIA’s founder Basheer, recalls that the movement could always be characterised as personal.

‘We had a classmate who was very smart and intelligent, but he came from a very humble background and struggled in law school as a result, because ultimately what happens is that the rest are a bunch of these westernised, well-to-do kids who have very little in common with you. It’s difficult enough being a teenager in a new place. On top of it, you are almost forsaken, nobody is really socialising with you, you probably struggle with English a bit, the quality of education is probably high compared to where you have come from and what you have been used to, you don’t read English books at home, and basically you struggle to fit in,’ he explains.

‘I think Basheer took a lot of that to heart, because he looked at it and said, “Ok, it’s not just about helping somebody to get into law school, it’s also about helping them through that process – how do you make sure that people don’t feel left out while they are in college?”’

The future

So, has IDIA set out to create a regiment of socially conscious lawyers, armed to tackle the injustices of society? Not exactly, although it describes its core aim as the creation of ‘community leaders and leading lawyers’. Many current and former students speak of a desire to use their skills to help their communities.

‘There are IDIA scholars who, while they are in law school, have taken on local mafia-type organisations and fought for the rights for villagers around,’ says Hrishikesan.

‘But I think it’s very much left to you, personally speaking, what you would like to do. And I think that’s the right approach. I don’t think there’s an expectation that you have to say no to the commercial sector.’

And the opportunities for graduates are certainly there. Menon harbours ambitions to complete an LLM abroad, perhaps Oxford, Cambridge or Yale.

‘I have had exposure to both [law firm and other organisation] areas. Definitely an aspect of giving back to society and making a difference is something that I can’t do away with but, at the same time, commercial law gives you a lot of opportunities in diverse areas, and I enjoy the same. I believe that there is no need to cut off commercial law from public policy, so I’m trying to balance it out.’

IDIA is up-front about its end-game, which is to ultimately render itself unnecessary – not only through the empowerment of underprivileged communities, but by also creating the circumstances whereby the more typical, privileged students are better equipped to carry the torch themselves.

‘Our idea is to become obsolete after ensuring that law schools – and national law schools particularly – become more diverse, and more people from marginalised and underprivileged communities get up and see that they have this opportunity open for them and that they can do a lot for their own community. We would love it if there was no reason for us to exist!’ says Kamath.

‘We want to produce better lawyers who have more empathy towards other groups, who know that not everyone comes from a privileged background and that people need help sometimes. It is very important to put them in a diverse environment so they can interact with these scholars from other, marginalised groups and find out how, as lawyers, you can work to create a better situation for everyone.’

(If you wish to support IDIA in any manner, write in to [email protected] to know more)

Introduction: Alex Speirs

Our latest collaboration with Clifford Chance, Their Voices: Insights from Today’s Rising Lawyers, chronicles the journeys and stories of a selection of the next generation of lawyers, written and compiled by the team at GC magazine.

The collection of stories reveals that the stereotypical, well-trodden pathway to law is far from the sole entry point to the profession. In the past, anything but a complete commitment to the law – and nothing but the law – may have been considered a detriment, whereas now diversity of experience, both personal and professional, is characterizing the next generation of entrants. Those featured in the pages that follow embody this change, hailing from a range of backgrounds with law a second career for many – some in tangentially related industries, others hailing from a past which couldn’t be further from the law – but all bringing with them an insight as unique as it is valuable.

The interviews that underpin this publication also reveal a profession in the midst of change, as the realities of working at a law firm in the 21st century ring true for all the right reasons. The impact of technology is creating opportunities for new ways of working, increased flexibility and the chance to fundamentally reimagine how lawyers should – and do – operate. With this newest cohort of entrants hailing from a generation of digital natives, it shouldn’t come as a surprise that many of those featured are showing leadership and helping drive this change, but the willingness of senior partners and management to respond by empowering some of their newest members in such a positive fashion illustrates the changing dynamics apparent in a modern law firm.

Helping to facilitate that change at Clifford Chance, particularly for new entrants to the firm, has been Erin Zucker, the firm’s dedicated assignment manager, who has been instrumental in transforming the experience of first-year law clerks and associates. Instead of specializing at the commencement of their professional career or operating under the rigidity of the typical six-month rotation, most new entrants now enter a pool for a two-and-a-half-year period, during which time they are exposed to assignments across the firm’s transactional practices. That very exposure – to a broad selection of practices and practitioners – offers the opportunity to glean an insight into what their own future could hold, while developing well-rounded lawyers with a more holistic understanding of the profession.

When considered in the context of a world (and business environment) that is increasingly globalized, one with less defined boundaries and practice areas that no longer operate in silos, bringing together the aforementioned threads – diverse pathways, modern working practices and holistic approaches to training – no longer seems like nice-to-haves, but rather professional imperatives.

The stories that follow paint a picture of progression and much-needed modernization for the next generation of lawyers. And while change can be a scary word, based on my interactions with those who generously gave their time as part of this undertaking, I can confidently say that if this is what the future leaders of the legal profession look like, we’re in good hands.

Alex Speirs, Editor-in-Chief, GC magazine

Foreword: Erin Zucker

Lawyers choose a legal career for many different reasons. Some have it in their DNA and come from a family of attorneys. For others, the idea may arise during high school or college, or maybe after spending some time in another kind of job or doing community service. When the idea strikes, some are not certain and need time to explore; others are driven straight to law school. But they all have one thing in common: something sparked their interest.

My job is to help empower our lawyers. They arrive here on their first day having already navigated their way through law school, the recruitment process and a summer program. It’s an impressive beginning, and I find great joy in doing my part to help them shape the future of their careers – digging into the work and finding the right space to practice in.

Since the firm decided in 2015 to embrace a pool concept for our first years in the transactional practice, I have been tasked with implementing that process. Shortly thereafter, I began coordinating staffing within the litigation practice in collaboration with our partners and counsel. This approach offers significant benefits. For one, it keeps everyone consistently busy and allows lawyers to immerse themselves in a variety of work, where and when our clients need it. It also provides exposure to our international network of offices in a very fluid way – that’s a great fit with our culture as a global firm.

A big part of my job is getting to know people: what kind of work interests them, their professional styles and goals – their voices. What I’ve learned is that this generation of junior lawyers is shifting the prevailing wisdom about success in the law.

I’m also here to encourage people to step outside their comfort zone by exposing them to different types of work. I know that I am having a positive impact on someone’s career when they say, “I’m so glad I tried something new.”

What you will read in these pages is just a sampling of the stories that our junior lawyers could tell. From my perspective, the takeaway is this: whether they practice law for their entire careers or move on to something completely unexpected, they are on a path to forging their own success in an evolving field. That’s why their perspective is so valuable. n

Erin Zucker, Americas regional professional development manager, Clifford Chance

A level playing field: How the Transactional Pool works

Upon joining Clifford Chance, most first-year law clerks and associates enter the pool for a two-and-a-half-year period, during which time they are given exposure to assignments across the firm’s transactional practices. The enhanced system preserves the best aspects of prior approaches – exposure to many different kinds of work and to partners and associates practicing in different areas – without the rigidity of six-month rotations. Ms Zucker’s role as a dedicated assignment manager was integral to the firm’s objectives in designing the pool system.

Afterword: Evan Cohen

Photo credit: Thomas Donley, New York

Our first collaboration with our friends at GC magazine and The Legal 500 – Advice To My Younger Self – profiled 20 highly regarded women lawyers who shared tips for success with those about to begin their own journeys. What’s exciting about Their Voices is that it flips that narrative. This time, it’s our rising lawyers helping legal industry veterans – partners, general counsel, law school professors and others – gain new insights in a world that increasingly requires fresh perspectives.

In conceptualizing this project, we started with the premise that today’s lawyers are incredibly agile – not only in their ability to work effectively from almost anywhere, but also in their openness to new ways of thinking and problem solving. From the time they were old enough to lift a mobile phone, they’ve been tied together by technology and global networks, which makes tuning out and turning off increasingly difficult. And yet, most of them manage to achieve an enviable level of balance in their lives.

Perhaps the reason this new generation of lawyers is so adept at navigating change is that rapid transformation is all they’ve ever known. Those of us further along in our careers have had to dispatch some long-held beliefs and modify our approaches to embrace a new normal. It’s not always a comfortable proposition, but we are finding our way – sometimes with help from the very people we lead.

“Today’s lawyers are incredibly agile – not only in their ability to work effectively from almost anywhere, but also in their openness to new ways of thinking.”

It’s hard to believe that 2019 marks the beginning of my fourth decade as a lawyer and my twentieth year as a partner at Clifford Chance. I’ve seen a lot and learned a lot, including the importance of eschewing labels. Each generation receives its own moniker – Baby Boomer, Gen X and the like. But if this book tells us anything, it’s that lawyers of every generation have many more traits in common than differences that separate them.

I couldn’t be prouder to call the lawyers in this book my colleagues. They are bright, motivated, hard-working, client-focused and civic-minded – just like the generations that preceded them. Best of all for me as a managing partner, they are part of a much larger group of associates who have their own equally impressive stories to tell.

The profiles in Their Voices: Insights from Today’s Rising Lawyers inspire me to remain flexible and welcome what’s next. I hope this book helps you to do the same.

Evan Cohen, Americas regional managing partner, Clifford Chance

Corporations with benefits

corporation-with-benefits

‘There is no reason why good cannot
triumph as often as evil. The triumph of
anything is a matter of organisation’

– Kurt Vonnegut, The Sirens of Titan

When looking for good in the world, corporate governance law is perhaps not the most obvious place to train your eye. However, there is a sizeable band of corporations – thousands, in fact – who have opted to start just there, using corporate governance as a springboard to the greater good.

Shareholder primacy, often cast as the villain in corporate scandals or blinkered business decisions, operates on the theory that the job of directors and management is to maximise return to the investor. In turn, corporate law is traditionally viewed as a contract between corporations and investors that the company will, in the balance of law, deliver the highest return.

‘But that’s really an assumption and not a fact of life,’ says Rick Alexander, corporate governance expert and former corporate attorney in the US corporate mecca, Delaware.

A benefit corporation is a corporate entity which includes certain positive impact requirements among its legally defined goals, allowing corporates to reject shareholder primacy in favour of a governance model that permits balancing the interests of other stakeholders – like workers, customers and communities. Maryland became the first state to specifically legislate for these kinds of corporations in 2010, and 30 others have since followed suit.

In the early 2010s, Alexander had been practising transactional law for 25 years and was responsible for maintaining Delaware’s corporate statute when he was approached by B Lab, a non-profit that operates a certification scheme for companies based on environmental and social responsibility.

‘They wanted us to adopt a benefit corporation statute in Delaware. And to be honest, we thought it was kind of cute, but not really serious. I was the chair of the council that worked on those issues and so our first reaction was pretty negative,’ he recalls.

‘But they pushed pretty hard and I ended up taking it on as a project to look more seriously at what they were talking about. As I looked into it, I became persuaded that traditional corporate law actually had a lot of assumptions built in that weren’t necessarily supported by any rational economic theory.’

Alexander’s change of heart and subsequent work was instrumental in Delaware’s introduction of public benefit corporation law in 2013. He even left the practice of law to become B Lab’s head of legal policy, promoting the concept of benefit corporations around the world.

Nowadays, B Lab and benefit corporations are still linked – in order to retain B Corp status (B Lab’s certification), companies must have a corporate structure that rejects shareholder primacy which, in the US, will often mean incorporating as a public benefit corporation. You don’t need to be a B Corp to be a public benefit corporation, although the two frequently go hand in hand – and are often confused.

Keeping your commitments

Among the roster of companies opting to incorporate as public benefit corporations, there are some big names. Global creative crowdfunding platform Kickstarter is one.

‘For Kickstarter, this was always the founders’ ethos,’ explains general counsel Christopher Mitchell. ‘They were not about, “Hey, let’s make our money on an IPO or sale of the company.” I like the fact that we are a very socially and politically active organisation. I think that goes hand in hand with being a public benefit corporation – being very aware of what is going on in the world, how it affects our community, how it affects your business and then what are the appropriate steps to dialogue about that and to get involved.’

When the legislation came along, the company felt that it was the perfect vehicle to crystallise Kickstarter’s commitments. Public benefit corporations must lock in a stated public benefit (or benefits) in their charter.

‘We are a for-profit entity, we operate like any normal business. However, it’s like having a double bottom line. What are you focused on, what does good look like, what does success look like, what are you working towards? As you’re making decisions as an organisation, what behaviour do you take, what actions do you take, what areas do you support? If you think about a lot of other organisations, their main focus is making money. Well, what if it wasn’t just that?’ says Mitchell.

Public benefit corporations must lock in a stated public benefit (or benefits) in their charter.

‘What about if you said, “Well these other two or three things are important to us, and this is how we measure success”. Commitment to the environment and bringing creative projects to life are all part of that mandate. I think a lot of non-public benefit corporation organisations aspire to those things, but a lot of times those other goals become secondary to profit maximisation.’

Interestingly, Kickstarter’s shareholders unanimously backed the conversion to become a public benefit corporation. It could be that some investors believe they are looking at a generational shift of corporate values, and the public benefit corporation sits at a unique nexus.

‘It’s a paradox, but it can actually generate more value for your investors – your corporate structure communicates that you are a responsible partner and not bound by law to take advantage of every situation. I think right now we’re at a stage where individual companies are looking at adopting a benefit corporation structure as a competitive advantage, especially among the millennial workforce, or even the generation coming up behind the millennials, who are extremely interested in that sort of concept,’ says Alexander.

If public benefit corporations are aiming to inject virtue into corporate life, could this also trickle down into a better life for their in-house attorneys? Mitchell thinks so.

The North Star

‘I love it because it gives me another reference point. As counsel, you’re considering the law and the objectives of the business and you’re trying to organise those, but when you have these very clear stated commitments and rules, it just provides another reference point to help with the decision-making process. It prevents singular deviation on a project where someone might say, “Hey that’s fine but for this one we’ll just try this.” No, these are commitments, they’re set in stone,’ he explains.

‘It’s absolutely fantastic to have this North Star and this very clear statement driving alignment internally. It’s not just you’re the GC and you’re an outlier. You can point to the charter and say: “This is what we committed to be.”’

‘When it comes to a situation like dealing with a supplier who may not be performing but if we were to walk away, hundreds of their employees would lose their jobs, we look much further than the financial impact of the decision and often make what might seem like an unorthodox choice because it could cost us more in the end,’ adds Hilary Dessouky, general counsel of outdoor apparel company Patagonia, which incorporated as a benefit corporation in California in 2012.

‘At Patagonia, people and planet come first and that is a great foundation for decision making. It adds complexity because there are so many different factors to consider and that can be hard at the beginning. But it’s like a muscle that you have to exercise, and when you see the results, you want to keep working on it.’

Building muscle

For Laureate Education, becoming a public benefit corporation took a little heavy lifting for the incumbent GC’s predecessor. In 2015, the for-profit network of higher education institutions changed domicile from Maryland to take advantage of the shiny new Delaware law. Maryland had its own similar statute, but as the PBC structure had gained traction, model legislation was developed to address thorny issues of fiduciary duty and shareholder liability, and Delaware followed this trend – which appealed to Laureate when it decided to reincorporate.

‘I think any time you’re thinking about making a change in your legal status, the general counsel is critical. The GC has got to understand what’s required and has to be the one to take a hard look at the organisation and ask “Is it really in our best interests to do this, can we really be a public benefit corporation, what is that going to mean for us?” There are going to be legal requirements, the board of directors is going to have to understand what this means, they’re going to have to feel comfortable with it, they’re going to have to vote for it,’ says Victoria Silbey, CLO of Laureate since 2017.

The first public benefit corporation in California

Hilary Dessouky, general counsel of Patagonia, explains what being a benefit corporation means for the outdoor apparel company.

‘We have a 40-year-long history of environmental conservation and activism and, from 1991, the company’s mission statement was: build the best products, cause no unnecessary harm and use business to inspire and implement solutions to the environmental crisis. We recently simplified our mission statement to reflect the urgency of the crisis we’re facing, to just: we’re in business to save our home planet.

Our values are so deeply ingrained in everything we do, for us the risk would be not being a public benefit corporation.

We have gotten very specific in our articles of incorporation about what we’ll do to create public benefit and have listed six areas of focus. One of them is that we give away 1% of sales to environmental non-profits, and we’ve given away more than $100 million since we started the programme. We also just committed to give away $10 million from the 2017 irresponsible corporate tax cuts.

We work really closely with the groups that we support through campaigns, advocacy and activism, and that also culminated in working with our grantees and the Native American community to help establish the Bears Ears National Monument. On December 4, 2017, President Trump issued an executive order purporting to reduce the monument by 85% and Grand Staircase-Escalante National Monument by more than half. Our benefit corporation structure provides a requirement for us to take certain actions and so, in response, Patagonia, along with a coalition of grassroots groups, filed a lawsuit in the DC District Court challenging the President’s action based on the premise that The Antiquities Act of 1906 grants the President the authority to create national monuments but not to reduce or rescind them. As a benefit corporation, we’re doing everything we can to help combat climate change and we have an obligation to our employees, to our community and to the environment to actually take that action.’

The general counsel also has a vital role to play in drafting the public benefit purpose that the company is nailing to its mast.

‘It needs to be both specific enough to really talk about what you do but broad enough to last for a long time, as a company may change emphasis and strategy. You have to think about it as almost a legal contract, so it’s critical that the GC is part of the decision-making process around that purpose,’ she says.

The Laureate team eventually settled on ‘To produce a positive effect for society and for persons by offering diverse educational programmes, both on premises or campuses located in the communities we serve online’.

‘If we are acquiring or divesting a college or university somewhere on the globe, part of the questions that we ask ourselves is whether this will be good for students. Can we offer students more – better access, better educational opportunities, better outcomes, better ability to get jobs, to get salaries that can support them, for example. We are constantly evaluating those outcomes, doing studies to see how our graduates fare. We’d probably do that anyway, but being a PBC gives us the context in which to put these questions and to make these decisions,’ explains Silbey.

Investor reception

But is it really possible to balance profitability with a commitment to the greater public good?

CircleUp, a company that helps consumer product start-ups to raise equity, thinks so.

It applied machine-learning software to scoring like-for-like strength, reach, growth and intensity of consumer brands in June 2018, finding that 93% of B Corps (distinct from public benefit corporations, but connected by sustainable ethos) scored above the average. The software also reported a 49% growth in sales, three times more than the category cohort.

But not all attempts to marry a sustainability stamp and profitability have escaped a bruising, particularly in the public realm. After the board ousted the CEO of e-commerce platform Etsy in 2017 amid swirling reports of overspending and falling share price, the vocal champion of stakeholder culture and then B Corp released the following statement from its newly installed CEO, Josh Silverman:

‘Since 2012, Etsy has relied on third-party certification, known as B Corp, as one of the ways we demonstrate our public commitment to running a sustainable, socially responsible business. We are proud of our B Corp certification, and of our track record of improving our B Corp score after each impact assessment.

‘One of the requirements of B Corp certification for corporations incorporated in Delaware is that a company must change its corporate structure from a C Corporation to a benefit corporation. As we have said publicly over the past year, Etsy will not seek conversion to a benefit corporation by the December 2017 deadline because converting is a complicated, and untested process for existing public companies.’

Etsy declined to be interviewed for this piece, but B Corp’s Rick Alexander is reluctant to concede that its specific situation has any reflection on the reception of the PBC status among investors.

‘Part of our certification is that at the end of a grace period, if they wanted to keep the certification, they would have had to become a benefit corporation and that would have meant getting a two-thirds vote from their shareholders. At that time they were kind of in a struggle with their shareholders, they had some not-good performance, there were hedge funds in the stock and eventually there was a whole turnover of management. That was not a company that had a problem with being a PBC, it was a company that wasn’t in a position to get a two-thirds vote on anything, let alone PBC status,’ he explains.

‘Booming corporate profits and rising worker productivity have not led to rising wages.’

Certainly the experience of Laureate Education, the first company already with public benefit corporation status to make an IPO, has been relatively smooth – though Silbey admits there was a little trepidation beforehand.

‘One of the concerns we had was that public markets would not be receptive – it was kind of unchartered territory. I don’t think that that’s turned out to be the case – I don’t think we have investors who aren’t investing or shareholders who aren’t shareholders because we are a PBC. But we really didn’t know at the time,’ she says.

‘We definitely had to explain it. It’s not that common in general and nobody was public beforehand, so when we filed our IPO doc and our 10-Ks since, we had to very carefully explain what it means and why it ties into our overall mission. We needed to be very clear and anticipate the questions that we might have: Does that mean that there’s not going to be good shareholder return, does that mean that you’ll put everybody else ahead of shareholders? We needed to think through what those questions might be and then to address them both in our written documentation and in other conversations with investors.’

Because public benefit corporations are obligated to make decisions that honour a specified social or environmental purpose, they can be held to account for not doing so. The Delaware statute has therefore built in protection for companies so that such lawsuits can only be brought by shareholders owning more than 2% of the company, and that no monetary damages can be obtained, only assurances that the company will improve.

‘For the most part what the statute does is eliminate risk. It makes it easier to operate in a way that’s socially and environmentally conscious, so we reduce the risk that anyone would ever sue you for that,’ says Alexander.

Adds Silbey: ‘If you are carefully considering the decisions you’re making in both the long term and short term, I think that the risk is manageable. We have thought about it and when we do governance training for our senior leaders and for our board members this is an area that we cover – and we get some thoughtful discussion about it.’

A moment of reflection

Having public benefit corporation status has reporting requirements, of course, although at once every two years in Delaware, these are not too onerous.

‘On one hand this is a statement to the public but also for ourselves, it’s a moment of reflection. How well did we actually do? It’s an important piece of feedback,’ says Mitchell.

Like Kickstarter, Laureate is also a B Corp, and B Lab’s granular auditing process provides a similar opportunity for introspection.

‘For the B Corp status, we were concerned that it might be too hard. To get audited on things like environmental footprint and supply chain issues was very new for us and we didn’t really know how we were going to do. We’re not making sneakers, so we’re not checking our supply chain more regularly,’ explains Silbey.

‘So this was a brand new horizon for us, but it’s been great, actually. Because it goes all the way down to a campus level review, we get really good insight into our institutions and how things are going and it helps us then make decisions when we engage vendors – it gives a framework to think about choices we’re making throughout our network of institutions.’

The reality is that a public benefit corporation status is unlikely to appeal to a company that has not placed an environmentally or socially conscious agenda at the heart of its offering, like Kickstarter, Laureate and Patagonia have. The jury is out, however, on how an ethical agenda might be protected in the event of a takeover, especially in the case of rolling back commitments – however legally.

‘In a hostile takeover there’s a limited amount that can actually be done, and I haven’t really thought through should we have a poison pill specifically related to PBC status,’ says Silbey.

‘But certainly with respect to a non-hostile transaction, our directors would try to weigh the different questions that we have as a PBC about commitment to students and communities and outcomes, so we would balance all of that with other fiduciary duties and shareholder considerations.’

A sustainable future

Public benefit corporation status is, fundamentally, optional. But what if it wasn’t?

Senator Elizabeth Warren, Democrat and 2020 Presidential hopeful, last year announced the Accountable Capitalism Act, which strikes at the same target as the public benefit corporation: shareholder primacy.

‘In the early 1980s, America’s biggest companies dedicated less than half of their profits to shareholders and reinvested the rest in the company. But over the last decade, big American companies have dedicated 93% of earnings to shareholders – redirecting trillions of dollars that could have gone to workers or long-term investments. The result is that booming corporate profits and rising worker productivity have not led to rising wages.’

A key plank of the Act calls for corporations with more than $1bn in annual revenue to obtain a federal charter as a ‘United States corporation’, obliging directors to consider the interests of all corporate stakeholders.

‘This approach is derived from the thriving benefit corporation model that 33 states and the District of Columbia have adopted and that companies like Patagonia, Danone North America, and Kickstarter have embraced with strong results’, stated Warren.

The road to legislation, like government, is a long one, and much is in the balance with this Bill. But, if a corporate governance trend is turning heads – and public opinion – there could be interesting times ahead for large companies.

All the more reason for the general counsel to ensure they are involved in any process of governance change or audit from an early stage – whether that’s becoming a public benefit corporation, B Corp, or a future permutation.

‘Sometimes at B Lab we’ll be dealing with a sustainability group in a company, and they’ll say “Let’s do all the other stuff and then we’ll do the legal” – because nobody wants to call the GC!’ says Alexander.

‘We encourage people to socialise the issue early and to make sure that there’s board-level discussions about certification and that the board understands the legal piece. The GC is going to be key in the boardroom’.

Made in (the) America(s)

Latin America can be notoriously challenging for business. Volatile politics and economics teamed with concerning corruption levels in some areas, alongside a more stable picture in others, conspire to create a complex and nuanced regional environment – which keeps those in the role of regional counsel on their toes.

Ines Bahachille, associate general counsel for Latin America at US IT company Ingram Micro, put a Sinatra-flavoured twist on her feelings about the region’s difficulties: ‘If I can make it in Latin America, I’ll make it anywhere!’

But the flipside is that having responsibility for markets as diverse as Mexico, Brazil, the South Cone, the infamous Venezuela, and others, can craft a unique set of skills for those tasked with legal responsibility at global organisations.

‘It makes you able to manage the element of surprise easily, to resolve complex situations with fast decision-making without panicking, and to see things in the proper context without the need to cause unnecessary alarm. It makes one lead by example, to inspire others to operate in a culture of integrity and to also demonstrate that local operations can actually influence the country positively,’ Bahachille explains.

‘It is important to vigilantly develop as deep a familiarity as possible with the legal frameworks and key local laws affecting the industry, but it is even more important to know what you don’t know, to have the judgement to know when it is necessary to call upon trusted local counsel and to be prepared to make adjustments to accommodate local differences when needed,’ adds Casey Furman, legal director, Latin America and Caribbean at Verifone.

Regional counsel have the opportunity to add value to the business in unique and highly visible ways, be that applying a creative approach to investments that a global company can make in local markets, or lobbying to positively impact the footprint of the industry more broadly.

‘Governments change, laws change and obviously we have to be very proactive and understand the impact that these changes may have on the business side. Our industry is evolving constantly in technology and we look to work through associations to lobby and educate both the regulators and the governments, as well as to understand the industry while at the same time ensuring that these regulations don’t have a negative impact on the business side,’ says Larissa Zagustin, general counsel for International Media Networks Americas at Viacom.

‘We’ve had many cases where there have been regulatory changes that have helped increase revenues, so the business teams have felt a direct impact from our efforts because it’s basically allowing what used to be more restrictive to be more flexible, where the business teams can now generate more revenues.’

Latin America has opportunities for growth that lend it enduring appeal for investors looking to scale in the region, meaning that global corporates continue to play an important role, despite operational challenges in some jurisdictions.

The question arises whether having legal leadership on the ground is necessary.

Viacom has been busy creating new business lines and building strategic partnerships, expanding both in scale and reach. An example is the launch of Miami-based Viacom International Studio, illustrating Viacom’s ambitions to grow its content creation across the region, producing content for its own platforms, as well as for third parties like Netflix and Amazon. The company also has a joint venture in Brazil, and acquired Argentinian television station Telefe in 2016.

‘The formats generated in Brazil and Argentina have amazing potential outside of those specific countries, so we’ve been looking to grow, take that intellectual property and expand it. Viacom International Studio is looking how to tweak these formats and export them around the world. So it starts locally, but the formats have been successful enough that we’ve been able to take them to other parts of the world where they create their own version,’ says Zagustin.

‘We’re not just getting a pipeline of content from Viacom centrally, we’re creating our own content within the regions within our division. We are also establishing great strategic partnerships with third parties and that’s where it has been a great opportunity for my whole team to engage in business strategies that are not the typical way of producing content.’

As in other regions, being a flexible and creative business partner is the universal key to demonstrating value to the business – while, of course, keeping a firm steer on the ethical and compliance elements.

‘New issues, some foreseeable and others not, arise regularly, and solving them takes forthright communication and collaboration with the executive team. Getting to that place of communicating effectively and solving problems collaboratively is about gaining trust. It is also crucial to have a strong commercial acumen. As legal counsellors, we need to keep in mind that we are here to be solutions-oriented and to make business goals happen. When executives know that you have that mindset, it makes collaboration and communication much easier,’ says Furman.

But having that unique dual vantage point of both a legal and business lens can be especially useful in Latin America.

‘We have to recognise that some situations are non-typical or “non-common sense” sometimes, and that is when the set of skills of a counsel in charge of this region becomes very relevant,’ says Bahachille.

‘Once you gain the trust of the business, it is important not to overthink and just be truthful and authentic about the challenges and potential solutions. The key is to always keep in mind that we work for a company and not for specific individuals.’

Like elsewhere, the progression of in-house counsel to a position of business partner in Latin America has been most pronounced over the past decade.

‘Nowadays the general counsel is sitting at the table with the business and engaged and involved from the start of any type of strategic goals for the company. I would definitely think that the evolution in the past 10 years has gone in the direction where my team and myself have been high contributors to the business side. And when you’re engaging outside counsel in the region, they’ve also gone in a direction of still acting as lawyers but being also more business-friendly,’ explains Zagustin.

With both Bahachille, Zagustin and Furman all based not in Latin America itself, but in Miami, the question arises whether having legal leadership on the ground is necessary. But Bahachille, dual-licensed in New York and Venezuela, and responsible for a 13-strong team of people based in the US, Brazil, Mexico, Peru, Colombia, Argentina and other Latin American countries, thinks not:

‘We are a global world and technology allows everyone to see what happens around it. I report directly to the global general counsel, and at the same time I am very close to the senior business leaders on different levels. Encouraging regional initiatives is always positive – trying to leverage learnings across markets and influencing the team to work together as one,’ she explains.

Furman agrees that technology is a boon: ‘We use systems to track the status and progress of projects, manage litigation and oversee external counsel spend. We are also implementing a new contract management system that will help us to better collaborate among our legal team situated across the globe and to service our business users.’

Among the most pivotal roles that a regional counsel can play is that of applying specialist local knowledge and judgement to connecting the dots between the region and the global business.

Says Bahachille: ‘The beauty of being an in-house counsel is that we see the whole picture – and if we are not in that place, we have to learn how to do it. Being a regional counsel is a complex and yet a fun role, as long as we enjoy what we do and we are not afraid of standing up for what is right and trying to grow the business at the same time.’

Fitting In-house Counsel Together

The reputation of the legal profession is one of long hours and high pressure. This is true for both private practice and in-house lawyers, but the former is relatively well-catered to thanks to the defined corporate structures of private law firms and large support bases within such organisations. The latter, on the other hand, are often islands within their businesses with few other nearby lawyers to whom they can go for guidance and support.

Enter MOSAIC. An acronym for Mentoring Opportunities Shared Amongst In-House Counsel, the organisation was founded in 2015 in London and seeks to pair in-house counsel with suitable mentors from the profession. By 2017, MOSAIC had exceeded 100 mentoring pairs, and launched in the United States in December 2018.

‘Having been in-house lawyers ourselves for a number of years, we understood the benefits and the challenges that working in-house could bring,’ explain Claire Debney and Emma Sharpe, co-founders of MOSAIC. ‘MOSAIC was borne out of an expressed desire by in-house lawyers generally to have access to advice and gain other perspectives from those in-house.’

‘There are all sorts of opportunities for people in the legal profession and it’s really exciting to see all the different groups out there – be they legal tech, legal ops, disruptive innovation, women in the law and so on – but it feels like the in-house community has been left to co-ordinate itself and each group seems to operate in a silo. We need to do better at coming together as one community, recognising and building on the strengths that each group brings. We hope this is where MOSAIC can make a difference.’

The core of the programme is a bespoke technology platform, and is used by the mentors and mentees in all stages of the process. Mentors and mentees signing up for the programme are asked to complete a questionnaire. A bespoke algorithm suggests potential mentors, which the mentee can then make a mentoring request to any one of the suggested mentors. The platform also manages the practicalities of the mentoring relationship: scheduling meetings, setting goals and general communication.

‘Matching also very much depends on the mentee’s mentoring goals. Our standard connection plan is for 12 months and reflects the membership fee. Mentoring can be long-term, short-term, project-based, and mentoring can take place on a peer-to-peer basis. The frequency of meetings, location and structure of the mentoring should be agreed by the mentoring pair.’

Jamie Pearson, VP and head counsel for the Asia Pacific and Japan regions at Takeda, is currently registered as a mentor within the programme.

‘If it’s a good mentoring relationship, the support offered has the potential to make a material difference to people’s confidence and happiness at work,’ explains Pearson. ‘To break the idea of support down a little, I aspire to provide my mentees with a safe space in which to speak honestly about their work and their career, and hopefully useful advice that moves them in the direction that they want to go.’

‘I think a good mentoring relationship can be incredibly valuable from the mentee’s perspective,’ says Chris Sherwin, senior counsel at AstraZeneca and a registered mentee. ‘Most of us can get by fine without a mentor of course, but if you want to do more than just get by and you want to really excel, then having a mentor of some kind is essential. A good mentor helps us to identify the best in ourselves and to find ways to develop.’

The relationship between mentor and mentee has been envisioned as a two-way street: the mentees see the benefits of having the ear and advice of a more experienced lawyer, but the benefits extend to mentors and the wider profession, as well.

‘There can be a huge amount of value in talking something through with someone unconnected with your work, but who understands the job, the struggle, the desire to reach one’s full potential, the challenges, and ultimately the end goal, which is probably that we all want to be happy and satisfied with our work,’ says Pearson.

‘What I hadn’t expected is how doing the mentoring has become important to me. I really don’t do anything difficult in this role: I listen properly, I sympathise, I try to give advice that helps, thinking of situations that I’ve been in that were similar, and I ask questions.’

‘Essentially, all lawyers want to be thought of as useful. This role makes me feel useful in a work sense, outside the immediate sphere of my employer’s needs, and that feels really great. I would thoroughly recommend becoming a mentor.’

‘These programmes help shape a diverse profession and take some angst out of navigating the career path,’ adds Nilema Bhakta-Jones, another of MOSAIC’s registered mentors and CEO of Alacrity Law. ‘It helps us to pay it forward and show compassion, kindness and that the profession is full of people willing to help others. The Legal profession can be brutal and the competition fierce; sometimes the human being can be chewed up and lost in the process. I want to see more good people, and women in particular, from diverse backgrounds succeed. I learn a lot from my mentees and I experience joy in helping others.’

Mentors and mentees can become a member of MOSAIC by visiting www.mosaicforlawyers.com

Time is the most valuable asset at your disporal. Use it wisely.

Over the past year, I have been drawn back to a poem that I first heard when I was very young, namely that of Leisure, by the Welsh poet W.H. Davies. A short piece, it ends with:

A poor life this if, full of care, We have no time to stand and stare.

Taking a step back from the frantic, full-on day-to-day demands of the legal industry is incredibly hard to do. But it can be the most rewarding, and fulfilling. Since I started to try and put this into practice, I have thought about the people I have met in the industry and tried to discover whether they have the same philosophy or if they are totally engrossed in the business of law. Some of the latter individuals are fascinating, passionately engaged in the subject, clearly dedicated to what they do. But I find the conversations often colder, and harder to maintain. They are not as interesting, simply because they often lack that fundamental skill – emotional intelligence.

Having empathy with your clients and your colleagues, trying to understand what makes them tick (and what doesn’t), has always been important, but it is too often forgotten. But it is what brings the best out of people, and is also one of the fundamental drivers of good leadership. The key to this is something that lawyers are, in my experience, often not so good at. As I say to my six-year-old constantly: you were born with two ears and one mouth for a reason – you need to listen twice as much as you speak.

This brings me back to my first point, taking time to ‘stand and stare’ and, in particular, understanding the value of sitting back and hearing someone else speak. I have tried to attend more conferences and events in the past 12 months, to try and soak up what is being said, and to exchange views with others in the industry. And before I get into this, I have seen a growing trend towards dismissing conferences, especially ones that are involved in tech and the dreaded i-word, as not ‘breaking out of the echo chamber’. There is some truth to this – it can be slightly deflating to turn up and hear the same legal luminaries preaching to the converted for the umpteenth time.

Trust is at the heart of all of our interactions in the legal industry, and trust is built on relationships.

But dig a little deeper and there is tremendous value to be gained from these events. And yes, I know it is hard to take time out from the constant workload, but the working life of GCs can be massively enhanced by stepping away from the office and engaging with the wider community. You have to make time, and sometimes you have to invest, but the benefits are there for all to take.

I was invited to Legalweek at the end of January in New York, which discussed the business of law, diversity and inclusion, information and data. My approach to the event was simple: I listened and I engaged. When I arrived at each session, I put down the phone, didn’t check my emails when the speakers and panel discussions were taking place, and wrote copious notes. But I also put my head up and looked around the room – who was in each session, did I know them, could I see what organisation they were from.

At the end of each session, I spoke to the panel speakers and to others in the audience. Some I knew very well, some I knew only slightly and some I had never met. As a result, I had conversations about subjects I would not normally have encountered, made new connections, and some of those conversations are now following up into potential collaborations.

In short, at a time when most of the legal industry is obsessed with the aforementioned tech and i-word, blockchain, machine learning and the like – I went back to basics. I went back to human. A word kept cropping up time and time again in the sessions: trust. Trust is at the heart of all of our interactions in the legal industry, and trust is built on relationships. And relationships, as everyone knows, have to be worked at or they die. So, you need to invest in those relationships to get the best out of them, and to keep them going, even if there is no immediate outcome or need.

But here’s the thing: out of all that investment in listening to the panellists, talking to the other delegates and speakers, and engaging with the content, I gained something else. I learned something. In fact, not just one thing, but an absolute stack of ideas – new ways of working and a host of practical ways to make changes. From the theoretical to the here and now, the conference gave me a new insight into a range of potential solutions in the industry. All of us are magpies, stealing the best ideas here and there to shape into our own way of working. By taking some time out of the office, these events can help shape your thinking.

The things that I would be thinking about as a GC from that event are:

  • How does ‘VUCA’ affect the efficiency of my team?
  • Can I use the techniques I heard about to reduce the legal cost of my M&A transaction to a tenth of the price?
  • How can understanding the ‘4Ps’ marketing concept change how I interact with outside counsel?
  • Why are ALSPs are no longer ‘A’?
  • How do I insist my outside counsel budgets my legal work appropriately and, subsequently, how to reward/penalise?
  • How does Prudential’s ‘Spotlight’ programme actively track diversity in its law firms?
  • How can I use origination credits to my advantage?
  • What communication skills are needed with the C-suite to ensure they see legal spend is optimised?
  • I have the data I need to improve my legal department – so how do I extract it for analysis?
  • I don’t want ‘more for less’, I want ‘better for less’. But how?

I can tell you, the answers (or at least the right questions to ask at the start) were all there. The downside is that not enough GCs are there to hear it. True, there are some bad events out there, but look around and you will find huge value in attending the right conferences/seminars/workshops. Many will probably say they can’t afford the time to do it – after all, ‘time is money’ according to Benjamin Franklin. But looking at the above questions, realistically, can you afford not to?