Foreword: J. Michael Bernard

Here at World Services Group, it is our pleasure to introduce you to the second in our series of GC special reports examining the present state of technology use by in-house legal departments around the globe.

Based on the stories and experiences shared as part of this report, there appears to be no denying that the use of technology in the legal sector is flourishing across Latin America. From blockchain-backed smart contracts to law firm relationship management software and everything in between, evolution is evident in all aspects of legal life – much of which is being driven by in-house legal departments. With positivity emanating and uptake rapidly increasing, the point of maturation for legal technology is not just on the horizon, but rapidly approaching.

As private practice lawyers, this means that we must also be at the vanguard of technological development. With the range of novel applications being implemented by forward-thinking counsel and their businesses, it is crucial that we understand the disruptive potential of technology in order to ensure that we remain relevant as trusted advisers in an ever-changing corporate environment. General counsel have made technology a business priority, which means that we must make it a business imperative.

Getting buy-in and leadership from all corners of the profession will be an essential component for long-term success. New solutions will require new thinking and, as the report reveals, implementing technology into legal functions is not always a straightforward matter. Considerations around the ethics of different innovations and the impact they can have on businesses and their legal departments is just one prominent example shared of the new challenges being faced by counsel of all walks. Oftentimes, these will have no clear and obvious precedent to follow, which speaks to the importance of engaging with members across the legal fraternity.

At World Services Group, we do not want to be passengers as our profession changes around us; we strive to be agents of change that help to facilitate progress. Partnering on projects like this provides us an opportunity to directly engage with thought leaders from across the legal world and glean insights into what the future of the legal profession may look like, as we collectively chart a renewed path for the practice of law and enable our member firms to add value for their clients.

Finally, I would like to extend my thanks on behalf of everyone at World Services Group to all of those who took the time to contribute their views and opinions as part of this project. The insights you’ve shared will undoubtedly ignite discussions and establish a dialogue about the impact technology stands to have on the legal sector – both in Latin America and further afield – but more importantly, help us all to consider how we can harness its potential for the betterment of everyone in our profession.

J. Michael Bernard

Chairman,
World Services Group

Equity Member,
Dykema

An Honest Day’s Work

Since the beginning of the internet, the potential for technology to be exploited and misused has been a primary concern for policy makers. As technology has continued to expand and play an ever more prominent role in our everyday lives, these concerns have only broadened, becoming both more frequent and unique – and with each new technology comes a host of new ethical concerns.

As technology continues to evolve in the business world, while the legal profession may have been slow to adapt and progress, times are changing. The development of technologies such as machine learning and artificial intelligence are being applied to legal in an effort to reduce overheads, improve accuracy and boost efficiency. But despite the advantages legal tech brings, there remain concerns around technology and how it may implicate professional ethics.

In the research that underpinned this report, 18% of those surveyed said that implementing new technologies within their teams had raised ethical questions. On its surface, this would suggest that in the legal space, the use of technology was almost always done in an ethical fashion and didn’t raise concerns. But speaking in more detail with some of those counsel who had faced ethical issues painted a different picture, suggesting instead that many general counsel are not yet attuned to the new types of ethical questions arising.

Ethical by design

Just how technology is developed for, and used within, various legal functions is one source of significant ethical debate – particularly given the inherently secretive nature of the profession. One general counsel working in the banking sector, describes some of the ethical issues encountered with how legal software is applied.

‘In Brazil, we have a major problem dealing with the volume of mass litigation cases involving consumer and labour issues that we face. Here at the bank, we currently have over 120,000 active lawsuits.’

‘To help deal with this, I have software that allows me to access cases to find out what judges are doing, or have done, in cases related to my company and/or my competitors.’

Having software that enables counsel to quickly view other similar cases from the past is not revolutionary, but having cases analysed in order to provide suggested arguments according to the jurisdiction and the judge is.

‘The information is public, but this system can offer me suggestions on which versions of arguments would be best for certain judges. It can also help with predicting what may happen in my case.’

‘Using this, I can build a better defence or consider alternative options. For example, if the software revealed that I have a 70% chance of losing a case, I can use this information to propose that we may be better off agreeing to settle the case. Then, when it comes to working out a settlement, I have the statistical information that would allow me to know how many other similar cases have been settled. That provides me with the information that will help me decide how much money I should settle a lawsuit for.’

Using statistics and predictive capabilities in themselves is not inherently unethical, but the potential to build on this system in unethical ways is apparent. The potential for alternative sources of data that could be used to help build a better profile on judges and predict their behaviour is vast – social media is just one prominent example of this.

‘This kind of concern is being raised, but it is not a major concern right now. What may be an ethical concern is the data itself. The real problem arises only if you use confidential information, or if the data could be used to make correlations,’ says Marcelo de Araujo associate professor of philosophy of law at the Federal University of Rio de Janeiro.

De Araujo has worked closely with developing ethical protocols and codes for emerging technologies, including machine learning. He says that the data used to teach these systems can itself be an unintended source of ethical issues.

Using statistics and predictive capabilities in itself is not inherently unethical.

‘Machines can be influenced by human bias and emotions. If the original data is biased, the output delivered by the machine will also be biased. Machine learning will typically find out underlying patterns in the data set, a task that would take too much time and expertise for human beings to do unaided by AI systems,’ he says.

‘But if the original data set contains an unusual number of references to decisions that, for instance, marginalise black citizens, chances are that the prediction suggested by the AI system will reflect that kind of pattern.’

Alejandro Fernández R-B, head of legal at Cotemar, has grappled with similar issues.

‘In Mexico, when you have a labour case, mainly it’s because the former employee feels that he was entitled to receive a bigger compensation. Some cases, they are right; some cases, they are wrong.’

‘But the software might recommend that I can settle with them for a lower figure that they are entitled to. So, that is the ethical issue. Because in some part, I want to, and it’s my duty with the company, and on the other hand of course, I want to be fair with the former employees. So, that is an ethical issue that I am seeing as a result of this software.’

Show me the data

Since the implementation of the General Data Protection Regulation (GDPR), safeguarding data has not only been an ethical responsibility for general counsel, but a legal obligation. Many countries across Latin America have followed the lead of the European Union and aligned their existing regulations or introduced new laws around data protection.

Brazil’s suite of data protection laws are set to come into force in August 2020. The Lei Geral de Proteção de Dados (LGPD) stands to have a marked impact on business and broader society, with protections possibly set to be enshrined in constitutional law in the future.

‘The public at large increasingly perceives the protection of their personal data as a pressing question. There is now a new bill for an amendment to the Brazilian Constitution that would turn the protection of personal data into a fundamental right,’ explains de Araujo.

‘Most citizens seem to be aware that they are giving away too much personal information online, and that it is far from clear what private companies are currently doing with their personal data. Over the last few months, there have been reports of two cases of technical failures which compromised the personal data of 28,000 citizens in one case, and 70 million in another case.’

Fair and Available

There are a number of ethical rules that apply to general counsel, irrespective of technology. However, as legal tech becomes more prevalent, new ethical dilemmas begin to arise. In Brazil, AI tech is being introduced to reduce the time it takes to settle disputes.

‘The Brazilian supreme court announced in 2018 that an AI system called Victor was being tested in order to speed up court decisions,’ says de Araujo.

‘Currently, the court may take as many as ten years to settle a dispute. Many citizens die before they can obtain the benefits of a favourable decision.’

Victor is an artificial intelligence tool developed in partnership with the University of Brasília. The AI software is designed to process thousands of court decisions already made and identify links between cases. By identifying and analysing previous precedents, the aim of Victor is to increase the speed of legal proceedings through the development of neural networks. Technology has the potential to play a major role in improving legal services in Brazil, but de Araujo believes that algorithmic bias needs to be accounted for.

‘There has not been much public discussion on how Victor is supposed to deal with algorithmic bias. Speeding up court decisions would be a huge improvement in the Brazilian legal system. But quicker decisions will not promote justice for ordinary citizens unless unjust patterns of decision-making in the past are also avoided in the future. For now, it is unclear how the Supreme Court intends to address this issue.’

To avoid transferring prejudicial precedent to future cases, more oversight and transparency within machine learning services is required.

Says de Araujo: ‘The problem could be addressed by examining what exactly the system is doing as it provides scores for risk assessment. But developers may be unwilling to make their AI systems more transparent. They fear that, by making the system more transparent, other developers might take advantage and copy their technology.’

In both of these cases, the culprit was a government institution, heightening public awareness of data-related issues at a time when business is preparing for increased scrutiny with the introduction of the LGPD.

‘As a banking service, we provide credit cards to a lot of our clients. Using this data, I could learn, for example, that a client of the bank is going to the beach every weekend, because they buy something on the way there,’ says the banking GC.

‘The specifics of what you buy is information that is protected by law, but a bank could use other information from the transaction to try and sell the client a product. For instance, you could contact the client to try to sell them travel insurance, because you know that this person goes to the beach every weekend.’

Equally, it could be said it would be unethical if a bank were to use this information to discriminate against a client by developing assumptions based on spending patterns.

‘People who go to the beach every weekend could be discriminated against if I make a correlation with something else that affects their credit score. The client could call the bank and ask, “Why is my credit score affected?” Right now, if I say that our system says you go to the beach every weekend and your salary is $1,000, therefore you probably cannot pay your bills, we would face problems,’ explains a GC in the financial sector.

‘If we make a lot of correlations like this, we can face problems. This kind of model can become so sophisticated – it deals with a lot of data and one of the dangers is that this data could trigger a warning that says this person is a good or bad client for the bank. I think we could face real problems in the future.’

In order to address the potential for making such ethical and legal breaches, banks across Latin America have implemented measures to limit data access across a company.

‘We have a specific department here at the bank comprised of lawyers, software engineers, operations people and risk analysts. They analyse and see the flow of all data in the company and check to see if the information is sensitive or if it must be kept confidential,’ he says.

‘This team applies the law in order to protect the information of the people linked to these types of risks. I think we have this department in the bank after the implementation of the GDPR law and we are spreading this culture of data protection in banking – we are not only compliant to banking secrecy law, but for data protection. There is still a lot to do, but the bank is in a good shape’.

In the future, the implementation of new technology will only continue to make data collection and analysis more sophisticated and complex. Data protection has always given rise to ethical concerns for corporate counsel, but technology has made data security a major point of concern. With data breaches gaining global attention, some general counsel in Latin America believe that it will only be a matter of time before stricter global controls are implemented.

‘I really believe these types of regulations will become global at some point. Maybe the United Nations or another global entity will try to implement regulations that are more globally focused, but I would guess that, regardless, the principles surrounding data protection will all be the same,’ says Pablo Enrique Urrego Hernández, head of legal at Diageo Colombia.

Will Siri practice law?

Separate to the ethical concerns raised from algorithmic bias and data protection are the fears surrounding legal tech’s potential to replace lawyers.

‘Some people believe that there is an ethical discussion surrounding legal software that could attempt to destroy the value lawyers bring,’ explains Urrego Hernández.

‘If you develop software that could replace lawyers, then essentially a lawyer could be replaced by a machine. The idea of technology is not to be viewed as a risk to job opportunities, but instead as a tool that could help lawyers focus on tasks that are much bigger and add more value.’

Despite the way legal tech is viewed, its potential to be an industry disrupter is generally accepted. Of the more than 200 general counsel surveyed across Latin America for this report, 84% thought that technology would be a moderate to great disrupter over the next five years.

‘What will probably happen is that systems will be so highly developed and so detailed on what we want them to do, that tech will probably not take into account any human emotion. There are so many factors and possibilities that could be used to create a system that could probably emulate repetition, but, in the end the human factor is key,’ says Urrego Hernández.

‘At the moment, there is not true artificial intelligence – I do not know whether this could change in the future – but, up until now, there has been no system that can replace human behaviours and ways of thinking.’

Legal tech across Latin America, like much of the world, is still in its development stage. Most of its implementation has revolved around low-level work but, as technology continues to develop, the issues that could be raised by legal tech are still fundamentally unknown.

‘Experience has taught me that while you develop these things, you start seeing issues you have never seen before, and there is no doubt that the future of legal tech will present many barriers that will need to be addressed. At the moment, what we need is to be objective, although imagination is powerful and out-of-the-box thinking is good,’ says Urrego Hernández.

‘The list of ethical concerns that could be raised by new technology is extremely extensive. What should happen is that ethics should be part of your life. At the end of the day, ethics should be one of those main considerations that you have to take into account in every aspect of your life.’

Whether in-house counsel across Latin America resist or embrace technology, legal tech will inevitably transform the delivery of legal services, though not without a host of other issues to contend with. Ethical conduct will remain pivotal to ensuring the legal profession remains independent, effective and accountable.

Data Analysis Part One: Size matters

In-house legal teams come in all shapes and sizes: some companies will have small teams, preferring instead to outsource the bulk of their work to external firms, while others have internal legal departments that would outnumber many major law firms. For the purposes of the research that underpinned this report, a small legal team is classified as one with ten or fewer members, while a large legal team is one with more than ten members.

Of the 140 people who participated in our research, 65% of those were from small legal teams, with the remaining 35% coming from larger teams. The attitudes, ability and budgets of these two different groups had a number of notable differences – and not always in the way one might typically expect.

While our research showed that the overwhelming majority of all legal teams in Latin America used specialised legal technology in some form within their department at 96%, the few that didn’t all came from respondents from small legal teams. How that technology was used was relatively similar between the two different groups in most areas – use for factors like contract management, human resources and law firm relationship management was nearly identical. Where large teams did differ was with case management and dispute resolution, where large legal teams were nearly twice as likely to use specialised case management and dispute resolution technology.

The vast majority of our respondents held a positive outlook on the extent that they believed technology could enhance outcomes for in-house departments, with 66% of all respondents believing it can enhance to a great extent and 31% to a moderate extent. Those from larger teams, however, retained an even more upbeat stance than their smaller counterparts: 85% of those from larger legal teams believed that technology could enhance outcomes to a great extent, compared to 56% of those from smaller teams.

Larger teams were also more likely to have a positive outlook on how their department fared compared to their peers. While the majority of small legal teams retained a positive outlook, at 55%, that number was dwarfed by large legal teams, where 70% said they thought that their department’s use of technology compared favourably with other companies.

Interestingly, while small legal teams were much less likely to have received an increase in their technology budget over the last five years compared with their larger counterparts, that didn’t necessarily translate to feeling unsupported by their company when implementing new technology. While only 52% of small legal teams had received a boost to their budget, 90% of those we surveyed from small legal teams felt that their company was supportive. Compare that to larger legal teams, where 74% had received an increase in their tech budget, but only 78% felt that their company was supportive.

Based on the interviews that complemented the quantitative component of the research, the reasons for in-house legal teams feeling supported by their companies were more nuanced than simply being given the green light to purchase new services. Getting buy-in from the wider company was important to a number of those who we spoke with, with a range of factors noted, including assistance with integrating legal systems across the wider business.

While artificial intelligence remained a rarity in legal departments across Latin America, it was currently being used almost exclusively in large legal teams. Those we spoke to who utilised AI tended to have legal teams that were at the top end of large – with upwards of 50 members on their team – and were primarily utilising it in order to either reduce the more menial tasks their businesses required from legal, or to assist in departments that had large amounts of litigation and disputes work.

That attitude broadly aligned with the reason behind technology implementation. Between the two groups, what was most important when considering legal tech was one area where there was a difference. While smaller teams were mostly concerned with using technology to improve the quality of their work, at 69%, those from larger legal teams were less likely to value improvement of quality, at 57%, and put a higher priority on using technology to reduce costs.

El Sendero de la Innovación

On the international stage, Mexico is known for many things – stunning mountain ranges, distinctive folk art, white sand beaches, and well-exported tradition. Now, another distinction is emerging from the Latin American country: one of entrepreneurship and innovation. According to a survey conducted by the Association for Private Capital Investment in Latin America (LAVCA) in 2019, Mexico accounts for the second-highest proportion of Latin America’s start-ups, second only to Brazil.

With this renown comes investment; money poured from around the world into companies of Mexican origin – so much so that, in 2015, Mexico actually overtook Brazil, becoming the most popular destination for private equity vehicles in Latin America, reaching USD$2.1bn in raised capital, according to the Emerging Market Private Equity Association (EMPEA).

In a funding round this year, card payment start-up Clip raised USD$100m, including a USD$20m investment from Japanese giant SoftBank Group. In 2018, Mexican scooter start-up, Grin, raised a Latin American-record breaking USD$20m in a seed round just months after its founding.

But among the positivity to be found on the ground are worrying signs that Mexico’s hard-fought status as an innovation hub is fading: the government in Mexico has softened its commitment to supporting the country’s start-up scene, and hasn’t been able to make a dent in global innovation rankings, in which it ranks near the bottom of the table out of fellow industrialised countries.

Nevertheless, the demographic case is a strong one (a median age of 27 and 86% mobile phone penetration, according to a 2019 report by the Center for Strategic & International Studies (CSIS) Americas Program), and there are highly motivated parties throughout Mexico that are forging ahead, excited to play a role in helping Mexico achieve its massive potential as a nexus of innovation and entrepreneurship in Latin America.

Innovation Actors

Mexico has gradually positioned itself as an innovation hub and global investment destination, but it wasn’t wholly organic. Rather, it has been the result of a push on many fronts: from the federal government, to Mexico’s educational institutions, to the general counsel of industry companies on the ground.

On the government’s part, the Secretariat of Economy established the National Institute of the Entrepreneur (INADEM in Spanish) in 2013, in order to support entrepreneurs and SMEs throughout Mexico, both financially and otherwise. It was the subject of criticism for alleged corruption and inefficiency – and was dissolved in 2019 – but provided direct support to budding entrepreneurs and was initially well funded, with a budget of USD$664m in 2014. The dissolution of INADEM has left a void, and it’s unclear how the new administration plans to enable innovation moving forward. But the economic benefits of realising Mexico’s entrepreneurial potential should be an easy sell for governments.

‘In the beginning, there was a trend, with the government implementing INADEM, in having federal resources used on national investments. At the time, at least 50% of the money invested was put up by INADEM,’ explains Mariana Romero, general counsel at LIV Capital, a leading Mexican private equity fund.

‘You had to compete to get the funding, and fit certain criteria in order to be eligible for the funds. Although it has been terminated now, they are trying other programmes, but they haven’t been so effective. But, the non-financial resources INADEM provided are still being used.’

Azael Capetillo is the director of the INNOVaction GYM – a centre for innovation and entrepreneurship at Mexican university Tecnológico de Monterrey. The centre is located within the university’s school of engineering and, among other things, is focused on accelerating disruption. While the centre caters mainly for students, it is open to enthusiasts and entrepreneurs from the wider community. From that position, Capetillo has seen how the government, both locally and federally, have interacted with the entrepreneurial community in Mexico.

‘The economic office of Monterrey, one of their roles is to increase economic development. They can see through these kinds of actions that their own goals are starting to be accomplished as well. It gets to a point in which this becomes strategic for them, because it progresses their own goals,’ he explains.

‘Sometimes, one of the things the government doesn’t understand is the pains of the industry or entrepreneurs. By working with these kinds of initiatives, they get a close understanding of the problems suffered by the industry and entrepreneurs. Once they understand the problems, they take actions to fix those problems. Most of the time, it’s not that the government doesn’t want to help, it’s that they don’t understand exactly what the problem is.’

This can be of particular concern for start-ups whose business needs have advanced beyond the regulations already in place. For instance, Mexico City-based fintech start-up Credijusto provides asset-backed loans to SMEs in-country.

‘Even though we do structure our loans in a way that you would call traditional lending, the means that we do it from are pointed toward the technological,’ says Ariel A. Lupa Mendlovic, chief legal officer at Credijusto.

‘For example, we are trying to do non-present lending, and that’s where there is a lack of regulation. The regulators are not ready for a company like us approving loans without being in the same room as a client. So, we’re pushing for e-signatures for mortgages, and we are pushing for non-present signatures for IOUs or promissory notes. This is an area of opportunity.’

Mexican Economy

The way that Mexico is governed, together with the economic success that smart regulation and legislation bring, are co-dependent with the well-being of the innovation scene. A healthy Mexican economy will attract more capital, as will inviting regulation – but it is the success of innovative companies in Mexico that feed back into the economy. The result is that every player in the ecosystem plays a significant role in the overall success of the Mexican economy.

‘There are tonnes of opportunities here in Mexico. Mexico is not always seen as that opportunity, because there are worldwide investors that look at other places,’ says Romero.

‘But when you see that there are a lot of good examples in Mexico that we can bring to the world, and put us on the map for investors to see – that’s when you start attracting money to come here.’

Credijusto is a good example of this interconnectedness – in this case, in the fintech sector. Credijusto was born out of the need of SMEs to be able to secure loans at a time when the large, incumbent financial institutions were unwilling to adequately cater to them.

‘Here in Mexico, for instance, there has been a real gap to fill in terms of financial inclusion,’ explains Mendlovic.

‘Banks have been historically fairly conservative in their lending practices – young companies that are creative need a certain amount of financing, but banks would only authorise small amounts, so they were getting left out. But, at a macro level, SMEs are the ones that drive the economy.’

And yet, federal regulations happened to be such that a start-up like Credijusto would be a viable proposition.

‘The gap was easy to fill for Credijusto and similar companies, because regulation in Mexico has been fairly convenient for non-bank lenders.’

Mexico has gradually positioned itself as an innovation hub and global investment destination.

This is also the case for Carlos Sánchez Almada, director of legal, compliance and public policy at Kuesk, another fintech start-up in Mexico offering small loans made available via mobile, facilitated by advances in AI and machine learning, which allow funding decisions to be made in minutes.

‘We are very grateful to the Mexican government because they have given us the opportunity to develop as a new business model, not only by supporting our new concept, but also by allowing us to share our good practices in order to receive their recommendations and apply them to our projects,’ Sánchez explains.

‘Presenting the company and the business model to the authorities is one of my activities, and it is maybe the one I enjoy the most because Kueski has become a high-impact company in Mexico. This is due to the high need for credit accessibility in our country’s population.’

Monterrey, the site of Capetillo’s INNOVaction GYM, is a renowned hub for innovation in Mexico. The reason behind that is another illustration of the interface between business and government, and the roles each play in developing the economy. Initiatives such as Nuevo León 4.0 (Nuevo León being the state in which Monterrey sits) was introduced to modernise the state, long known for its traditional manufacturing and production industries.

‘Monterrey has been an industrial place for many years – over 100. It was a strategy of the government in those times, and now you can see that industry here is very well known for product manufacturing and efficiency. A few years ago, the Secretary of Economy at the time was a businessman, and he realised that the industry here needed to adopt new technology, and he pushed for the creation of this programme – Nuevo León 4.0,’ explains Capetillo.

‘There has been a strategy behind this – that if we don’t change the industry from being a production industry to a knowledge industry, we are sooner or later going to be displaced by someone else. So there is this strategy of moving into a knowledge industry, creating an industry which is leveraged by the previously established companies who create a demand for these new applications. So it’s not only by chance – there has been a lot of planning in the community.’

Romero, having been in the private equity industry for more than a decade, has had a front row seat to the government’s efforts in this area and has taken note of what has specifically contributed to the growth of investment into Mexico. Of particular importance was the recent decision to allow Mexican pension fund managers to begin spending into a broader set of investments than was originally allowed (since the creation of the Mexican retirement fund regime in the 1990s, these pension funds were limited to investments in public debt and foreign currencies). Now, as the Mexican economy has become increasingly sophisticated, regulations have delimited these funds accordingly.

‘Ten years ago, that was unmentionable,’ she explains. ‘Mexican funds had a lot of money and it was just sitting there, and would only be invested in places where there wasn’t much risk, but also not much in the way of returns.’

Education

The aforementioned demographic advantage held by Mexico also means its educational institutions are a critical cog in the machine. According to a 2018 white paper by Mexican industry advocate Entrada Group, Mexico graduates more engineering and technology students on an annual basis than the United States.

‘What the universities have done is to push for knowledge in these areas. Now, it’s a common topic to have blockchain, artificial intelligence, data analysts, cybersecurity and additive manufacturing,’ explains Capetillo.

‘Regulation in Mexico has been fairly convenient for non-bank lenders.’

‘In Monterrey, we have four main universities, which are in the top ten universities in Mexico. Two of our projects, Nuevo León 4.0 and MIT REAP, have joined the universities in pushing for this knowledge and these skills. You have students come in for workshops in Monterrey and then another in other universities and so on. Universities have tried to democratise knowledge and skills in these new technologies.’

Nuevo León 4.0 is a collective effort between the state’s universities, business community and government to maximise output from the longstanding manufacturing centre. MIT REAP – short for Regional Entrepreneurship Acceleration Program – is an innovation accelerator initiated by the eponymous United States university, which isolates regions with great potential for innovation and establishes partnerships with their local communities – particularly their educational institutions – in order to share knowledge across borders. It admits up to eight regions into the programme annually – Monterrey joining in 2018 with Tecnológico de Monterrey as a key stakeholder.

Investing With Mentorship

An indispensable part of the global innovation economy are private equity venture capital funds. Aspiring innovators, with ideas they believe have commercial value, have few options when looking for funding given the chasm between early-stage business propositions and the thresholds and preparation required to embark upon an IPO. Private equity and venture capital firms serve as a facilitator, connecting innovators with sources of cash.

Romero is undoubtedly a reflection of the bullish attitude those GC spoke with towards the role Mexico has to play in the global investment economy, and her enthusiasm for Mexico’s potential and LIV Capital’s ability to realise it is palpable. She joined the company in 2013 as its first in-house legal counsel, at a time when few other funds were considering establishing their own legal team.

‘At the beginning, many firms saw inside counsel as just a cost, and they’d rather hire outside counsel to look after their fund. But I thought that was a mistake: you need a lawyer, and you never know what’s going to happen and you want to save costs by not hiring someone in-house and outsourcing everything to your external lawyer, but he or she does not know the whole story. They don’t know the history of the fund or the portfolio companies. How can an external person be familiarised with the whole structure of the fund?’ she says.

‘Now, I see many fund managers have their own in-house counsel and legal team. You’ll always need support – in-house counsel can’t be all hands-on with everything that happens in the fund; for instance, you might have labour claims or criminal claims – but you need someone to have the ability to collaborate and create a structure in the fund where everything works.’

Starting up the legal function

If the proliferation of in-house counsel within equity funds has been slow to become commonplace, then it’s been even rarer for the high-growth companies they count amongst their portfolio – especially those on the start-up end of the spectrum.

Credijusto, for example, hired Mendlovic as a dedicated legal director at a relatively early stage – and he can see problems arising from a time where there was no legal department within the company. So Credijusto is certainly better off for it, he contends.

‘Our contracts were a mess, and no one in the company could collect on their contracts because they weren’t feasible to litigate. So I came in on a clean slate, and convinced the CEOs that at the core of what we’re doing is selling contracts so it’s very important to have a strong legal team,’ says Mendlovic.

‘We were also wanting to secure VC funding and investments from banks so, on that side, we get all of our advice externally and we were advised well. But, on the other side of the business, that was abandoned to third parties, and external lawyers generally don’t have a deep knowledge of the company, which will always lead to some messes needing to be cleaned.’

‘I like to think of myself as a problem-solving lawyer, and I need to think outside of the box.’

And here again, there is an illustration of how the many ingredients of Mexico’s start-up world connect.

‘You are starting to see a trend – which I’ve been pushing from my side – to have our portfolio companies have their own legal counsel, at the company level,’ says Romero. ‘But it’s often thought that the lawyers of the funds would also be posing as the lawyers of the companies they’ve invested in. Imagine that. How many portfolio companies do you think we have? If I was acting as internal counsel for each of those companies, I wouldn’t have time for anything,’ she says.

‘So, what I have started doing in the past four years is, of the companies we invest in, I make sure they bring in someone. It doesn’t have to be someone that is experienced, because I would be mentoring her or him, and I can be in constant communication with them. We try to differentiate from many other private equity funds. For us, it’s not just money. It’s intelligent money. We’re bringing in the money to grow the business, but we are also helping them – from the business side – to make sure their business is running well on the legal as well as the financial side, so that when an investor eventually comes over, the company has everything they need.’

While ‘fast growth’ might not inspire thoughts of management overly concerned with legal, Mendlovic has found that being the in-house adviser for a start-up has been an experience like no other.

‘Being in a fairly small company – we’re still 260 employees – the environment is actually pretty horizontal. Members of the management team, the CEOs and the founders and the investors walk around through the office and there’s always an element of “Hey, Ariel – we need X. Can we do Y to get it?” And I get interesting questions. I like to think of myself as a problem-solving lawyer, and I need to think outside of the box. It’s pretty interesting to get different members of our team join the compliance perspective with the more aggressive sale perspective to find the perfect solution.’

This aligns with Sánchez’s experience at Kueski.

‘One of the benefits of advising a younger company is the opportunity of establishing the legal foundations from the very beginning,’ he says.

‘As a young, growing company, Kueski faces challenges every day but we do not consider them as problems, but opportunities to learn and become stronger in our determination to be an honourable leading enterprise which can set the example to other start-ups in Mexico.’

Data analysis part two: Funding the Future

Making a first foray into legal tech can be a daunting experience for some legal departments. For a profession that (whether fairly or not) retains the reputation of being technological luddites, having the support of the wider organisation when taking the first steps with legal tech – or expanding on a positive start – can make all the difference, according to the in-house counsel that participated in our research.

A key element of any support received from the wider business was budget. It’s one thing for an organisation to deliver empty platitudes about wanting to modernise its legal department, but putting its money where its mouth is can be an entirely different proposition altogether. Of the 140 in-house counsel across Latin America that were surveyed during the research for this report, 62% said that their department had received an increase in budget specifically for technology over the last five years.

Getting that increase in budget made a big difference too – both in the use of and attitudes towards legal technology. Of the 62% who had received an increased budget, 95% felt that their company was supportive of implementing new technology, compared to 73% who had not. Those who had received a budgetary boost were also much more likely to have a positive outlook on their department, with 69% saying that technology was a strength of their legal department and 74% saying that their department’s use of technology compared favourably to other departments. Compared to the 31% and 38% respectively for those that hadn’t received an increase in budget, the difference in attitude was significant.

Perception of the impact technology was having on the legal profession differed significantly between those who had, and those who had not received an increase in budget too. Those who had received a boost to their budget tended to have a far more positive perspective on the impact technology had made on the legal profession in the past five years, with 23% believing it had disrupted the profession to a great extent, compared to 8% of those who hadn’t received more budget. Equally, for those who had received an increased budget, only 33% said that technology had disrupted the profession to a small extent or not at all, compared to 54% who hadn’t.

Interestingly, those who had received an increase in budget (and as a result, tended to have more experience with technology – particularly vanguard implementations) were much less likely to think that today’s lawyers are adequately equipped to deal with changes to the profession caused by technology. Only 15% of those who had received a bigger budget thought that today’s lawyers were sufficiently prepared, compared to 31% of those who hadn’t received an increase in budget. Where budget didn’t have an impact was how receptive today’s lawyers were to the use of new technology – only two respondents from each group found that their legal team was not receptive to the use of new technology, despite a difference in opinion between the groups about how well prepared they are to actually utilise it.

Ethical issues were one area where our research uncovered a significant divergence of opinions amongst general counsel. While most of our participants said that their use of technology had not raised ethical issues for their department, there was disagreement around whether these hadn’t occurred for the bulk of our respondents, or whether they were not attuned to the new types of ethical issues that were inherent with a number of these technologies. For those who had received an increase in budget, they were nearly twice as likely as their counterparts who hadn’t received an increase to report on ethical issues – 23% vs 12%. Based on the types of technologies that were being used by those with bigger budgets, it would be reasonable to infer that those who hadn’t received an increase in their budget hadn’t yet been exposed to a number of the ethical issues that were raised by those with bigger budgets.

Our research also found that those who had received an increase in budget and were utilising more technology within their departments, were much more likely to take into consideration how their external firms were utilising similar solutions when assessing those relationships. For those who received an increase in budget, 51% said that it was crucial that their external firms were utilising the latest legal technology, compared to only 8% of those who hadn’t received an increase in budget. Interestingly too, not a single general counsel whose department had received an increase in budget said that it was not an important factor. Compared to those who hadn’t received an increase in budget, where 50% said it was not important or only somewhat important, it’s evident that the attitudes and behaviours internally with regards to technology translated to markedly different approaches to handling relationships with external firms.

In addition, nearly half (44%) of those who had received an increase in budget raised the issue of a firm’s use of technology during external panels, compared to 23% who didn’t. Some of the general counsel we spoke with said this was a critical issue when making decisions around external firms, as they wanted to know that firm’s were working at their optimal efficiency, but also considered whether their own internal systems would align or had the potential to be integrated with that used by their firms.

Sultanate of Oman

Since the first shipment of oil out of Oman in 1967, the Sultanate’s economy has been largely driven by oil and gas revenue. While that in itself is far from unique to the region, in some respects, Oman does stand alone. It is the largest oil and gas producer in the Middle East that is not a member of the Organization of the Petroleum Exporting Countries (OPEC), and has the longest-serving ruler in the Middle East, Sultan Qaboos bin Said Al Said, who has been in power since 1970.

Strategically located at the mouth of the Persian Gulf, Oman has been labelled as the Switzerland of the Middle East. The country has managed to maintain a peaceful outlook, despite sharing a border with war-torn Yemen, and being situated between powerful rivals, Saudi Arabia and Iran.

Oman also overlooks one of the most important oil and gas shipping lanes in the world, the Strait of Hormuz. In 2018, an average of 21 million barrels of oil were transported through the Strait every day according to the U.S. Energy Information Administration, accounting for a fifth of the world’s oil and linking crude producers in the Middle East with markets across the world.

‘The Middle East is heavily dependent on oil revenue, so whenever oil prices are high then, largely speaking, countries in the Middle East are doing well – although the reverse is true as well,’ explains Richard McLaughlin, general counsel of Oman Oil Company Exploration and Production (OOCEP). OOCEP, a subsidiary of the Oman Oil Company, focuses its activities towards upstream and midstream investments in Oman and abroad.

Growing pains

Oman’s oil and gas exports play a crucial role in driving the country’s economy. In a bid to maintain industry growth, the Omani government is introducing new laws aimed at encouraging private, international companies to continue to invest.

For example, a new law, labelled the Foreign Capital Investment Law, was revealed in July 2019, and will come into force at the start of 2020. It includes a raft of changes, all with the express purpose of making the Sultanate more attractive for foreign investment. The new regulations removed minimum capital restrictions on foreign investment, and allow for overseas investors to retain 100% ownership over their investments.

‘Everybody understands that you cannot rely on oil all the time. It will be depleted, and then the question is how you diversify your business. So Oman is following the UAE and Qatar and other countries who are doing that. So that is interesting in a sense that they are welcoming foreign investment,’ says one in-house counsel working in the oil and gas sector.

‘Foreign entities have limited options at present, for example, they can enter into joint venture agreements with local entities. So we join with foreign companies and enter into joint venture agreements with investors. Currently, in Oman, there's a lot of investment from Korea, China and, to a certain extent, France and other European companies.’

Though it is generally felt by in-house counsel across the region that this is a step in the right direction, if Oman is going to be successful in attracting larger pools of foreign capital, there will be further legislative shifts required.

State owned, state controlled

The oil and gas sector in Oman, as in most regions across the Middle East, is heavily regulated by the government. Unsurprisingly, that influence changes the way in-house counsel across the region must operate.

‘It brings a different dynamic – there is a lot of interaction with government, especially when it comes to oil and gas – and different government agencies have different drivers. Although you are a commercial entity, there are a lot of factors to consider. I think that’s something you need to learn pretty quickly when you are working in a government-dominated sector, because it’s not just the commercial interests that you have to consider all the time,’ says McLaughlin.

‘For example, if a company was thinking about releasing a drilling rig as it no longer needs it, the associated personnel that might have been employed to use it will also be no longer needed. A commercial company would say that it no longer needs that drilling rig anymore and it would terminate the contract and move on. In a government agency, employment is a big factor to consider. They may decide that the best option is actually to keep the drilling rig, and ensure all of those people remain employed.’

Balancing between government objectives and commercial obligations is key to success for in-house counsel working in Oman and across the Middle East.

Crudely opaque

The nature of the industry impacts everything, from the kinds of partnerships being entered into to the minutiae of the legal team’s day to day.

‘Although we are part of a larger group, we have our own autonomous structure. We have numerous joint ventures inside and outside of Oman,’ says McLaughlin.

‘We also have a lot of joint ventures with a lot of the big industry players: Shell, BP, Eni, Total Occidental, etc – so quite a range. In particular, we have acted on many transactions over the past few years, some of which were amongst the biggest in the sector.’

Working for a government authority lends itself to further considerations. When representing Oman, Orpic – a downstream business line for the oil and gas sector – has to ensure it legally complies with laws in other nations.

‘One legal challenge we have is to ensure that we comply with the applicable foreign laws as we extend our footprint abroad. Currently, Orpic has established offices in Turkey, India, Singapore, and China. Therefore, it is more critical for us to understand the laws in each country,’ says Elina Mohamed, general counsel of Orpic.

‘On the commercial law side, there are anti-corruption, antitrust and money laundering, laws for example, which can extend beyond your local jurisdiction. So those are what we call in law, “laws with extraterritorial effect”. This means that these laws can affect you, even though your principal business is based in Oman.’

In a bid to ensure legal obligations remain consistent across the business, Mohamed plays a key role in overseeing compliance protocols across Orpic: ‘As part of our compliance initiative, we make it a practice to have a face-to-face meeting with our advisers and lawyers in foreign countries. We are also trying to improve our compliance function internally, as compliance becomes more important as you start going abroad and expanding your business outside Oman.’

It is imperative that laws focused on preventing bribery and corruption, especially those which extend across jurisdictions, are complied with. Even if a transaction is deemed legal in Oman, it also needs to be deemed legal in the jurisdiction the business is associated with. Understanding these differences is essential for in-house counsel working in the Middle East and can present a steep learning curve for those who trained outside of the region.

Lorenzo Bruttomesso, head of legal at LNG LLC, started his career in his native South Africa, before moving to Oman in 2008 following eight years spent in private practice.

‘The essential difference, from a legal practice perspective, is that South Africa is a common law jurisdiction, whilst Oman is a civil law jurisdiction. In addition, there is no doctrine of judicial precedent in Oman.’

‘Agreements concluded between Omani and international entities are thus governed by predominately English law, with dispute resolution by arbitration, usually to be held in London, Paris or Singapore.’

Another factor is that despite the volume and size of commercial transactions, Oman has a small legal market compared to other countries in the Middle East, so in-house counsel have less choice when seeking the assistance of external legal advisers.

‘There are not that many international law firms here, so that reduces options at a local level, whereas, say, if you were in Dubai, that really would not be an issue. So that is quite different, but not a huge issue. It’s meant that we are not massively reliant on external counsel,’ explains McLaughlin.

Watts next

Fluctuating oil prices have long been a contentious issue across the Middle East. A combination of a prolonged global downturn and steady resource depletion has forced Oman to refocus its economic agenda.

The Oman Power and Water Procurement Co (OPWP) is a governmental body and the sole procurer of electricity and water capacity for the Sultanate, and is expressly aiming for Oman to become a regional leader in sustainable energy. Launching several major projects, OPWP hopes that as much as 30% of the Oman’s energy demands will be filled by renewable energy by 2030.

To meet this target, the OPWP announced in a 2019 press release the launch of its latest solar energy projects: ‘In line with Oman’s vision to diversify fuel sources through the use of clean energy for power generation, Oman Power and Water Procurement Company… is pleased to announce the launch of two solar Independent Power Projects (IPPs) in Oman. This launch follows the successful tendering of OPWP’s first utility scale solar IPP.’

‘With Oman’s continuous growth, implementation of wider scale solar power projects based on the IPP model will allow OPWP to achieve its objectives of sustainably providing power generation capacity.’

The Authority for Electricity Regulation Oman (AER) – Oman’s power sector regulator – has also taken steps towards encouraging homeowners in Oman to install rooftop solar panels. Its 2018 annual report outlines specific subsidies received by homeowners who have installed solar panels:

‘Article (18) of the Sector Law implements a mechanism through which the Ministry of Finance provides electricity Subsidy calculated by the Authority to licensed suppliers on an annual basis.’

In particular, the report highlights the Sahim 1 and Sahim 2 projects, which encourage large households and businesses to install solar panels: ‘During the first phase of the Sahim project customers that installed rooftop PV solar systems, at their own cost, were allowed to be compensated for PV electricity exported to a licensed system at the relevant approved Bulk Supply Tariff.’

Improving on the system, the AER implemented further allowances by enabling the privatisation of the energy sector. Oman’s shift towards renewable energy coincides with a global movement towards green energy, explains Mohamed: ‘Because of various issues worldwide, everybody is conscious of the fact that everybody has to be disciplined in terms of health, safety and environment.’

The road ahead

With a population of only 4.4 million people, Oman has transformed itself into an oil and gas trading hub. Regardless of its geographic location, the country has remained a safe and secure business and commercial centre.

‘As a country, Oman is very safe and secure. In fact, the 2019 Expat Insider survey, which was released by InterNations, ranked Oman at the top on the list of both the safest and the friendliest countries in the world for expatriates to live and work,’ outlines Mohamed.

‘But, at the same time, it also has its own challenges in terms of raising funds and attracting foreign investment.’

Nevertheless, in-house counsel in the region have witnessed continued efforts by the government to diversify Oman’s revenue streams – from law changes, to boosting foreign investment, and to increasing renewable energy initiatives.

‘Working as in-house counsel in Oman, there are both pros and cons. Specifically, some of the legal frameworks and regulations in Oman are still being developed and there are a lot of areas that require clarification,’ summarises Mohamed.

‘The flip side, of course, is that it also gives room for lawyers to argue on the interpretation of the existing law.’

Oman is an emerging market and, as such, provides opportunities to lawyers that would not be available in less developed markets. As Oman develops as a country, in-house counsel across the nation are exposed to unique and varied issues, challenges and opportunities. n

Lorenzo Bruttomesso, Oman LNG LLC

I am a multi-discipline corporate, commercial, projects (including financing), compliance, and oil and gas lawyer and I strive to be a trusted partner, guardian and team member to the organisation, management team and board of directors for legal and compliance support. My role is head of legal at Oman LNG LLC, thus leading, managing and developing an effective legal team to cater for the needs of the company.

Our challenges are including, but not limited to:

  • the implementation of robust compliance procedures to ensure that we are dealing and transacting with third parties who do not pose risk to Oman LNG and our stakeholders from a sanctions, bribery and corruption perspective;
  • adherence to the latest business practices and ISO standards, including ISO 45001;
  • keeping abreast of and complying with international laws and regulatory frameworks applicable to our international transactions, including retaining international legal counsel who have branches or offices within the jurisdictions where our trading partners conduct business, including anti-competition regulations;
  • the legal department being an integral part of the decision-making process.

Leading, managing and developing a small but effective legal team necessitates interacting and collaborating with external counsel, especially in matters of complex international finance transactions, multi-package plant construction projects, international acquisitions and mergers, and complex litigation and international arbitrations. External counsel also serve as the first port of call in relation to any legal and regulatory changes impacting the industry or jurisdictions where the company’s business is conducted, such counsel being local and international, depending on the needs.

Having been a practising attorney, notary and conveyancer for two decades prior to moving in-house has been very beneficial in my in-house roles, and is reflected in my relationship with and how I interact with various external legal counsel.

Having worked in South Africa previously, the essential difference, from a legal practice perspective, is that South Africa is a common law jurisdiction whilst Oman is a civil law jurisdiction. In addition, there is no doctrine of judicial precedent in Oman. Agreements concluded between Omani and international entities are thus governed by, predominantly, English law with dispute resolution by arbitration, usually to be held in London, Paris or Singapore.

Situated outside the Persian Gulf, Muscat is a business- and family-oriented city, with associated amenities. The Sultanate is home to diverse environments and topography, namely mountains, valleys, deserts and coasts, and flora and fauna unique to the Arabian Peninsula. The diversity and uniqueness of these environments are important with respect to sustainable growth and development, and they attract visitors, tourists, working professionals and families alike. Oman is often referred to as the Switzerland of the Middle East due to the fostering of neighbourly and peaceful relations. n

Richard McLaughlin, Oman Oil Company Exploration and Production

Oman, like many countries in this region, is highly dependent on oil revenues. Oman produces about a million barrels of oil per day, and about 80% of it is exported, mainly to China. The rest is exported into the local market to make petrol and aviation fuel.

Oman Oil Company Exploration and Production is only about 10 years old. It acts as both operator and non-operator in Oman and overseas. When the government issues exploration and production blocks here in Oman, the government often reserves for itself the ability to ‘back in’ to the development later. So they allow the foreign entity, usually, to invest and look for oil or gas and then if there is a successful development, the government can ‘back in’ at that point. We have been the de-facto recipient of those back- in rights, so we work very closely with the Ministry of Oil and Gas, either as a partner to incoming investors or as a party to these agreements.

My role is broad and covers the spectrum of general counsel, work and this includes significant commercial activities and transactions. A key challenge with large transactions is timing and resourcing them properly, because at times we have had numerous transactions happening simultaneously – so that can be a stretch, resource wise.

In Oman and the Middle East more widely, government entities are very influential. So if you look at Saudi Arabia, the United Arab Emirates, Kuwait and Oman as examples, government-owned entities are highly visible. That is different from other places I have worked and brings with it a different dynamic.

There is a lot of interaction with the government and numerous other agencies as a result. Different government agencies have different drivers which have to be taken into account. Although you are a commercial entity, there are a lot of factors to consider. I think something you have to learn pretty quickly when you’re working in a government-dominated sector is that it is not always solely about commercial interests – and that’s quite different for many counsel.

Most of what we do is done in-house because we are specialist oil and gas lawyers. But we do seek external help from time to time. The usual things we seek external assistance on are either large transactions where we are looking for additional resource or large disputes.

Most oil and gas transactions, financings and partner agreements are governed by English law, but we often need a combination of English law and local law advice. The local law elements tend to be less significant in the overall context, but nevertheless they need to be checked. n

State of Qatar

The State of Qatar is an independent emirate located along the western coast of the Arabian Gulf. Among its vast shale and crude oil stockpiles, the country is known to have the third largest natural gas reserve in the world. Since becoming independent in 1971, Qatar has used its considerable natural resources to transform itself into an economically flourishing nation in the Gulf.

In a bid to become less vulnerable to the boom and bust cycles of oil and natural gas prices, Qatar has shifted its focus from the energy sector towards developing a robust financial industry and infrastructure portfolio.

In recent times, however, geopolitical pressures have forced the country to diversify its economy. In 2017, the United Arab Emirates, Bahrain, Saudi Arabia and Egypt cut diplomatic trade ties with Qatar, claiming – among other allegations – it supported terrorism. Although these claims have been vehemently denied by Qatar, a land, sea and air blockade remains in place today.

Despite the blockade, Qatar has maintained steady economic growth. According to Nasser Al Taweel, chief legal officer of Qatar Financial Centre Authority (QFCA), there are positives to be derived from the incident.

‘It was a major event that happened in the State of Qatar, but speaking about it three years after the blockade, it was a very good thing that it happened to us, simply because it was a wakeup call,’ explains Al Taweel.

‘It made us think a lot more about the future, thinking about cost efficiency in terms of whatever goods or services we need. It forced us to think about building our financial sector in a more robust manner and to think about depending less on others.’

Compared to neighbouring nations, Qatar has been slow to develop its now thriving economy. Making up for lost time, Qatar’s rich history has enabled it to adopt a uniquely global outlook as it continues to develop at a rapid pace.

‘The country has only become rich in the last 20 years. That has resulted in very quick changes, not just in the business environment, but to the economy and the look and feel of the city,’ says Christopher Berlew, chief legal officer of Qatari Diar.

As a result, in house counsel have been playing a crucial role behind the scenes to assist and facilitate such rapid change.

The build up

A major driver for change occurred in 2010, when Qatar won its bid to host the 2022 FIFA World Cup. The decision secured Qatar’s place in history as the first Middle Eastern country to host the event, while refocusing the nation’s infrastructure development agenda.

Leading legal operations for the property development branch of the State of Qatar’s sovereign wealth fund, Qatari Diar, is Christopher Berlew.

‘As part of the state sovereign wealth fund, we are quite a large player in the market here and we are playing an integral part to the preparations for the 2022 World Cup,’ he says.

‘We are building the Lusail City project, which is an enormous new city just north of Doha, which will become the new administrative capital of Qatar.’

The development will hold numerous sports arenas, five training fields and will be the location of the main stadium for the 2022 World Cup. Construction plans also include 22 hotels with fully equipped facilities to host teams, spectators and visitors.

‘We are ramping things up to get the key parts of the Lusail City project finished and operating by the time of the World Cup. The pace will continue to pick up until 2022 – the games are sort of at the end. We are targeting for everything we are building to be ready in the middle of summer, this time in three years.’

With the construction of several major stadiums and housing developments under way, Qatar has made a significant investment into upgrading its infrastructure networks. As the general counsel overseeing these developments, Berlew believes acting on behalf of a sovereign wealth fund gives rise to its own set of challenges and considerations.

‘What makes it uniquely interesting and challenging is: a sovereign wealth fund is not purely an economically rational actor. It doesn’t just chase the highest returns. It does not behave like a purely private investor. Although it has an interest in making good returns on the State’s money, it is interested in getting some perhaps non-monetary returns from some of its investments – whether that be diplomatic or charitable.’

On the right track

Experiencing similar challenges is Stephen Hibbert, general counsel of Qatar Rail, a state-owned and operated enterprise. Joining the team in 2012, Hibbert was tasked with the legal challenge of overseeing the construction of Qatar’s multibillion-dollar rail network.

‘In terms of the legal challenges, they were setting up and running a company and drafting all of the contracts from square one,’ he says.

“What makes it uniquely interesting and challenging is: a sovereign wealth fund is not purely an economically rational actor.”

‘This is not like Sydney Trains or National Rail, where you’ve got suites of contracts and you’ve got a library of technical specifications. Actually, nothing existed. You’re starting from a blank sheet of paper.’

The rail network is comprised of three major projects: the Doha Metro, the Lusail Tram, and the Long Distance Rail, which will connect to a wider rail network.

‘The legal challenges were primarily concerned with the drafting of big, complex contracts for an environment which had never seen this type of work before, and for contractors coming from overseas, many of whom had never worked in Qatar before.’

From a legal standpoint, the sheer management of such an endeavour would be a challenge for any in-house lawyer. Drawing from his past railway work in Australia and Asia, Hibbert explains that the key to success is providing support on every level.

‘We put people inside with government agencies, payment organisations, within the department of environment and we engage with them directly with the supply chain at various points, to make sure that our contractors were successful.’

Making financial cents

In addition to major infrastructure developments, Qatar has worked to strengthen its economy by building a robust and steady financial sector.

‘The financial sector in Qatar has been very stable. It’s one of the more stable financial sectors I think regionally, and I think it would be fair to say in the world. The financial sector is strong and is growing,’ explains Nasser Al Taweel, chief legal offer of Qatar Financial Centre Authority (QFCA).

The QFCA is a platform within which investors and business owners can set up a company in Qatar. It consists of an independent regulator, as well as an independent judiciary – which includes a civil and commercial court, in addition to a regulatory tribunal.

‘The QFCA has its absolute autonomy when it comes to regulations, when it comes to establishing businesses, when it comes to issuing licences,’ explains Al Taweel.

‘The role of chief legal officer at QFCA, in addition to the normal ins and outs that chief legal officers do – like ensuring contracts are drafted and reviewed, providing legal advice, managing legal matters and defending their organisations against any litigation – we have the role of the regulator.’

QFCA provides an independent legal and business framework that promotes the development of a capital market. Al Taweel believes an autonomous system that serves the interests of both regional and international investors will only strengthen Qatar’s economy.

‘For the system to work, what we need to do is have our own laws and regulations. Putting in these laws and regulations is the responsibility of the legal department. Therefore, we spend a lot of time basically drafting these regulations, making sure that they work, which is a completely different beast altogether compared to drafting a contract,’ says Al Taweel.

‘When I draft a contract, it’s a bilateral agreement, or sometimes multilateral. But when you have unidentified parties when you draft a law, it’s completely different, it’s a completely different set of skills.’

Although building a parallel and separate financial body is a challenge, it is an essential element needed in order to keep up with – and further promote, particularly internationally –Qatar’s economic growth story.

‘Since our financial sector is developing so rapidly, a lot of the development of that is a legal development. So, we are talking about amending laws, amending regulations and hence forth. I am involved in a number of committees, a number of engagements outside the boundaries of the QFCA, mainly to try and assist in basically upscaling the financial sector in the State of Qatar,’ says Al Taweel.

‘It’s not easy to make changes and improvements in any system, let alone the financial system, which is normally hard to amend and change because there are so many interests involved.’

A hotel takeover

In addition to establishing a secure financial sector, the State of Qatar has developed an enviable property portfolio – which is only set to expand in coming years. Overseeing part of this growth story is legal director of Katara Hospitality, Kushagra Priyadarshi.

‘Katara Hospitality is owned by the sovereign wealth fund of Qatar, which is the Qatar Investment Authority. They hold almost all of the luxury real estate in almost four continents. They also have a huge portfolio of luxury real estate in this country, which is Qatar,’ explains Priyadarshi.

Qatar’s property portfolio is currently valued at over USD$15bn and includes iconic hotels such as the Plaza in New York, the InterContinental Amstel Amsterdam, The Savoy in London, Raffles Hotel Singapore and The Peninsula Paris – just to name a few.

“Qatar is full of opportunities, endless opportunities. Every day you have something new. We are a very vibrant country, with a very young leadership.”

‘Most of the legal work happens from the head office where I am stationed. My work includes any transactional plus legal and compliance work that relates to all our properties and portfolios, which are basically under my oversight,’ says Priyadarshi.

‘My job here includes a whole spectrum of hospitality and luxury real estate work, which includes overseeing any mergers and acquisitions, any and all sorts of financing which relates either to deposit financing, corporate financing, acquisition financing, treasury matters and all of that. Then any litigation disputes.’

Katara Hospitality manages over 75 subsidiaries, which are spread all across the world. Managing these jurisdictions has been one of the biggest challenges, explains Priyadarshi.

‘One of the key challenges is the interaction between all of these different jurisdictions. Since all of it is being managed through the central location here from the head office [Doha], we need to have an overview of all jurisdictions and how they interact with each other to come up with a comprehensive legal strategy of compliances and conformity across these jurisdictions.’

Financing the future

Considerable oil and gas reserves, wise infrastructure investments, and a strong financial sector have secured Qatar as one of the wealthiest countries in the world on a per capita basis, and general counsel have played a vital role behind the scenes advising and assisting upon the nation’s continued growth.

‘I think a country that is undergoing a major development and a major improvement of their systems – for that country there will always be a role for in-house counsel,’ explains Al Taweel.

‘Qatar is full of opportunities, endless opportunities. Every day you have something new. We are a very vibrant country, with a very young leadership that is ambitious, that wants to change for the better and that is very well educated.’

The opportunities available to general counsel are also a reflection of Qatar’s outward-facing business agenda. Hosting the 2022 FIFA World Cup is not only a breakthrough for the Middle East, but strengthens Qatar’s global outlook.

‘I think the World Cup is going to change the map,’ says Al Taweel. ‘It’s going to change the way people are looking at business and the State of Qatar. I think a lot of people are now encouraged, compared to before Qatar was hosting the World Cup.’ n

Christopher Berlew, Qatari Diar

Qatar is quite a small country, but because of its wealth and strategic importance, not to mention a World Cup coming up, it has a much more global outlook than would normally be the case for such a small country, and such a small market.

I work as the chief legal officer of Qatari Diar, which is the property development arm of the State of Qatar sovereign wealth fund. We are wholly owned by the Qatar Investment Authority, which is the main sovereign wealth fund – and we engage in real estate property development and some investment, both here in Qatar – which is a big part of our operations – but also around the world.

Now we, as part of the state sovereign wealth fund, are quite a large player in the market here. We’re an integral part of the preparations for the 2022 World Cup, because we are building the Lusail City project. This is an enormous new city we are building just north of Doha (the existing capital), which will become the new administrative capital. It is also the home of the main stadium – the lead flagship stadium for the World Cup – which is where both the ceremonies and the final game will be played. We’re building a lot of the infrastructure that will be used as part of the 2022 World Cup, too.

We’re currently investing – and have already invested a huge amount of money – in Lusail, and we are really ramping things up to get it finished, but it is very much a work in progress. There are key parts of the Lusail City project that have been identified as priorities, that need to be finished and operating by the time the World Cup commences. So are a lot of things that go on with that. In terms of challenges, it really is to mobilise and get the necessary plans done, get the contractors mobilised and ensure that everything is finished in time.

The World Cup was awarded to Qatar back in 2010. Since then it has contributed in a major way to the process, which was already going on. Qatar is a very small country and began to develop quite late – even later than some of its neighbours here in the region.

The country only become wealthy in the last 20 years. That has resulted in very quick changes – not just in the business environment, but to the economy as well as the look and feel of the city. The options that are available to people, the size and composition of the population, have all changed, so it’s been a massive shift – not just to the business environment, but in all aspects of Qatar.

What you have is a country where the leadership is trying very hard to make up for lost ground and develop quickly into a modern country that can eventually sustain itself without relying so heavily on petrol dollars for its income. That means massive investment in infrastructure, education and housing. It means building a modern city with a modern outlook, and everything to take the country past and beyond the years after the World Cup.

The pace will continue to pick up until 2022. We are targeting for everything we are building to be ready in the middle of summer in three years’ time. Inevitably there will be delays, but the pace will continue to pick up until then. n