Find your market: Alberta Figari

I studied ancient Greek and Latin in high school and, upon graduation, saw two options for further study: Law and Economics. I thought “why don’t I start with law and, if I don’t like that, change to economics?”

I finished law school in 1989. At that time, the legal market in Italy was composed mainly of domestic law firms, with one … maybe two international firms. But I wanted to practice international law, so I had to come up with a plan. I never wanted to become a litigator, but I also believed that, at least in the Italian market, it would be quite important to have a base of litigation skills – to be able to go into court and manage a case. It turns out that was a good choice, and one I would advise others just starting out to make.

I practiced litigation locally for four years as a way to develop skills and prepare myself for the Bar exam. After passing the Bar exam, I decided to take a master’s program in international law at King’s College London. When I finished that, it was 1994, and the market for international firms had started to grow in Italy. That’s when I joined Clifford Chance.

The next 22 years were full of changes and challenges, not least of which were a strong evolution in the legal industry and more than one financial crisis. My current practice is completely different from the possibilities I imagined early on, and I grew up with my firm in this sense.

Having established a transactional practice in corporate finance, I became a partner quite young, after three years at the firm. Of course, being a good lawyer helped, but I credit my success to much more than that. Working as part of a global network helped me develop good relationship-building skills, and it was absolutely essential for the market I entered when I returned to Italy, due to widespread privatization of its corporate and banking systems.

Many of my colleagues had expertise in the international financial markets, and they knew how to manage transactions of all kinds: from privatizations and capital raisings to tender offers and IPOs. So I was able to look around and soak up what I needed to build substantive legal skills, develop client relationships and learn the art and craft of negotiating complex deals. Learning from my colleagues was essential to advancing my career, and the firm really encouraged that.

Looking back, I can honestly say that I’ve had it both ways: easy and difficult. It was my good luck to find a smooth path to success: I made tactical choices early on and paid my dues easily enough, and when I came back home, there was a vibrant legal market for my chosen field. While today’s legal market is quite different, the difficult part remains unchanged: it’s all about hard work and patience.

My advice? Treat your career as any entrepreneur would treat her business. Do the work, make strategic connections and find your market. And don’t forget the importance of family.

Embracing change: Montse Ferrer

I joined the New York office as a summer clerk in 2008 and started practicing in 2010, shortly after the peak of the global financial crisis. I was interested in arbitration and litigation, but the only position available at the time was in capital markets. While it felt like a setback, it turned out to be just the opposite:
it allowed me to discover the firm as a vessel for my professional adventure.

Give it 100 percent

When I look back at the last six years, I think of the advice a colleague (and now
good friend) gave me during my first week at work: “Whatever you do, even if you don’t like it, give it 100 percent.” He promised me that it would pay off – and I think it has.

I spent my first three years in the capital markets departments of the New York and Singapore offices and discovered what has kept me going through the years: a firm culture that is open-minded, diverse, challenging – and one that encourages thinking outside the box.

The best example of this mindset is when the litigation department in Hong Kong, supported by the capital markets team in Singapore, allowed me to transition into litigation. They believed that many of my corporate skills were transferable, and those that were not could be learned on the job.

Find your space

It has taken me some time to realize that while we become lawyers at our jobs, we also grow as individuals. And perhaps that is why it has been so important for me to be true to myself.

To me, that has meant finding happiness at work, from enjoying the long hours spent drafting a 150-page investment arbitration submission, to participating in office-wide door decorating contests; from pulling an all-nighter at the printers with colleagues who have a good sense of humor, to helping my pro bono client get asylum status after years of persecution.

Find your space and keep it safe. And when you are comfortable with who you are at the firm, then you are able to build relationships with clients and colleagues and help build your practice.

The importance of mentors

But all of this would not be possible without one essential ingredient: mentors. If you find someone who inspires you and whom you respect, someone senior who knows how the firm works, get to know them. Soak up everything you can. If they’re willing to give you the gift of their own experiences and expertise, take it.

My mentor has provided advice on every professional step I’ve taken these past six years – he is my rock. Because when you think about it, it’s the people who make a firm the special place that it is.

*Since publication, Montse has become a Clifford Chance alumna. She is currently a senior legal advisor at TRIAL International, a Geneva-based non-governmental organization focused on human rights.

Looking forward: Opportunity in change

My advice to future lawyers is surprisingly similar to the advice I’d give my younger self as I embarked on my career in strategy consulting. At a high level, it is to embrace change, move out of your comfort zone and continually challenge yourself to find new ways of adding value.

That’s not to say that things haven’t changed, particularly in the legal sector. Our clients’ needs continue to evolve. Businesses of tomorrow will have tighter budgets and higher expectations. Being client-focused has long been essential, but as the market moves towards services that are more bespoke and more flexible, the voice of the client will become increasingly important.
Successful lawyers will need to be open to change, even if it means leaning into their discomforts and taking risks. This has always been true, but as the pace of change has accelerated, it has never been more relevant than it is now.

Firms need to accept that we don’t always need people to be physically present to do good work.

Tomorrow’s lawyers will need to learn and adapt quickly; the moment they start falling into a pattern, they will already be behind. So my advice to all young lawyers is this: constantly ask yourself – what could I be doing differently to better meet my clients’ needs? Change can be daunting, but will present you with great opportunities to learn new skills, broaden your network of contacts, and put yourself at the forefront of legal, commercial and technological developments.

Technology has already had a huge impact on how we work, and this will continue. The new reality is agile working, engaging with virtual teams and using technology to collaborate with colleagues, clients and other professional services firms. Silos will become increasingly dangerous places to be, and the most successful lawyers will operate in interconnected networks that give them access to a wide range of perspectives and capabilities. Making this work will rely on high-quality teamwork and communication skills. Successful lawyers have always had these qualities. In the future, lawyers will need to meet even higher standards.

Agile working will also allow future professionals to manage their work-life balance in a more flexible way. “Presenteeism” has endured far longer than it should have. For many people, increased flexibility has more utility than higher pay. Firms need to accept that we don’t always need people to be physically present to do good work – those that get this right will have greater success in winning and keeping the best people.

Law firms are beginning to rely more heavily on professional management, freeing up lawyers to add value where it matters, rather than be distracted by administrative tasks. This trend will accelerate with the adoption of Artificial Intelligence, such as automated drafting and document review tools, reducing the amount of time you spend on low-value, repetitive tasks and freeing up time to focus on solving the most interesting and challenging legal problems.

If technology gives you opportunities to spend time with your family, then I say, “Do it!” Your career is important, but don’t lose sight of your lifetime priorities. I speak from personal experience when I say that being happy and well balanced will make you more successful at work and at home.

Nurture your resilience: Sonya Branch

What drew me to cross the Rubicon from private practice to the public sector was a very strong sense of mission that aligned with my values system. I was engaged by the challenge of improving the profile and impact of the Office of Fair Trading, and wanted to help deliver a successful change.

I was not entirely prepared for the transition – it was significant. However, I was assisted by what I learned from private practice: how to think creatively and innovate, how to spot opportunities and craft solutions through a commercial lens and how to be fleet of foot when dealing with the unexpected. Over time, I also learned the value of truly listening to clients and peers, and being wide open to constructive feedback.

One benefit of public service is working within a community of shared values. When there is disharmony or a lack of cohesion, we understand the importance of breaking down the issues – because we do not fundamentally disagree on a mission or our goals, just on how to achieve them.

I am very much a team-based leader. You cannot bring about change, particularly cultural change, without a supportive team. Dictators are not great leaders. However, you do have to be decisive, which occasionally means stepping up and making a difficult decision.

Good leaders take ownership for the tough choices while letting others stand and take the glory for collective achievements. It is a difficult balance to strike, but imperative to get right.

Although I came to Whitehall in a relatively senior position, developing a peer network was still essential. It helped me progress my career – to hear about upcoming opportunities and to get involved in the latest cutting-edge project. At all stages of your career, so much depends on your networks; whether via sponsors, mentors or coaches, or via a peer network of colleagues. However, you reap what you sow – it is important to invest at least as much as you take from your network. So, you should always prepare for a session with a sponsor or mentor to maximize your time together. You should always return supportive favors when peers have helped you on your way.

Equally, you have to find ways to derive support for yourself. Personally, this strength comes from my own sense of perspective, which is largely founded on my activities beyond the work context – my commitments as a mother of three primary school children, a school governor or as a trustee of Target Ovarian Cancer. I am also fortunate in being resilient and in having a positive disposition in life. A Charlie Chaplin quote sums it up well: “You’ll never find a rainbow if you’re looking down.”

As for the perfect work-life balance, I don’t believe you ever reach that nirvana state where you don’t have at least one tricky issue at work or at home. However, you can still be completely content because you are able to deal with them. I prefer to ask myself: “Is there any reason at all not to be content with where I am right now?” Almost always, the answer is, “Everything is fine.” So nurture your resilience and accept the flaws in life – perfection is a myth.

Opening doors: Victoria Bortkevicha

Changing direction

Originally, I thought I would study Law and then move into business; I didn’t want to be a “proper” lawyer. But history interfered.

During my first year at university, Perestroika happened and ultimately led to the collapse of the Soviet Union, which changed the whole business environment. At that time, the British Council offered a program for Russian financiers: I passed the tests and went to London to do an internship at Clifford Chance. This was the turning point in my life and career.

What I found exciting back then still excites me today: in the field of law, there is something new every day. Your brain is constantly on the go, solving problems, creating unique solutions and thinking about what will best serve your clients.

Bringing in business

Moscow was a small office when I joined, so associates were required to bring in work. I am by nature a very open person, I enjoy meeting new people and establishing relationships, so networking wasn’t difficult.

My advice to young lawyers is not to view business development as a chore; doing so will prevent you from getting comfortable with it and enjoying the process.

Another key to success is active listening and being present in situations with clients. Coming to grips with what your clients actually need and understanding their business goals and motivations is vital.

Creating your own opportunities

Junior lawyers have a tendency to wait for instructions, but that approach will
not help you reach your potential. It is each lawyer’s job to create opportunities.
For junior lawyers who fear overstepping their boundaries while dealing with a client, I recommend observing your colleagues – then decide which approaches might work well for you.

Partners are habitually busy people, and may not have time to praise every bit of good work; however, they are required to address all bad work. Be your own publicist: when you’ve done good quality work, go and ask a partner for feedback. This will keep your spirits up and help create a positive impression that just might stick in that partner’s mind.

Getting there by a different route

My advice to my younger self would be: do not be afraid of change and embrace opportunities. As Milton Berle once said, “If opportunity doesn’t knock, build a door.” For example, in a global firm, secondments provide opportunities to practice temporarily in other jurisdictions. Take as many of these assignments as you can while you are young.

Also, don’t be afraid of the work-life balance issue. As the mother of four children, I found a way to have a normal family life too. Time management is fundamental − work smarter, not longer.

Finally, be open to where life takes you. Looking back, it’s ironic that I wanted to be a business woman, not a lawyer … and now, as Managing Partner of the Moscow office, I practice the business of law.

Thought Leadership: Becoming a leading voice on the issues that matter

Why is thought leadership important to a law firm?

Kate Gibbons (KG): For us, it means shaping thinking and being at the cutting edge of the issues that matter to our clients, our wider stakeholders and sometimes even the public at large. It can be anything from engaging with political leaders at the World Economic Forum, to influencing market opinion on a specific area of law or policy. Publications play a role, but it isn’t just about the written word. Thought leadership encompasses all opinion-forming interactions, including seminars, round tables and the resources we offer on our website. It’s about networking, through whichever medium, to share essential insights.

Lynette Williams (LW): Often it is the combination of our insights from around the world that makes us a thought leader. All law firms use knowledge to help their clients. But we stand out as a global organization because we can assemble the best thinking from lawyers who practice in local markets at the forefront of international issues. That’s a real differentiator for us.

KG: We do take a very global approach to thought leadership. For every topic, we ask ourselves, “What’s the international angle?” We make it a priority to come together and collaborate across borders; to be true thought leaders we need to listen to diverse voices in each of our offices. We also collaborate with think tanks, consultancies and academic bodies around the world.

How can thought leadership build client relationships?

LW: On a fundamental level, it demonstrates an understanding of the global agenda, and the challenges and opportunities affecting our clients. It also enables us to anticipate their needs. Clients value initiatives that help them understand the impact of change, as and when it happens. We focus on giving them the information they need, as soon as they need it. For example, immediately after the UK voted for Brexit, we held conference calls with client groups, giving them real-time insight into time-critical considerations in an interactive format. The feedback was extraordinarily positive. The idea was simple, but it was incredibly helpful for our clients.

KG: Interaction is key. We’re not just informing clients of our expertise, we’re leading and facilitating discussions. Thought leadership helps us identify opportunities for our clients and ways that we can pursue them together.

Should junior lawyers get involved in thought leadership?

KG: Absolutely. First, because it’s fun, interesting and intellectually stimulating. And second, because it doesn’t just move the needle on your knowledge, it can move the needle on your career. We encourage everybody to get involved as early as possible and develop a flexible, substantive framework that includes some core strategic topics – Fintech, Trade and Financial Regulation, to name a few.

In some key areas, such as Fintech, junior lawyers are naturally closer to the topic – and the technologies; thus, many initiatives are led by them rather than our more senior attorneys. For example, one of our New York associates published a treatise in the Harvard Business Law Review on crowdfunding and the potential social welfare impact of the US JOBS Act. He has also contributed to Columbia Law School’s blog on US financial industry reforms aimed at expanding capital-raising options for early-stage companies.

LW: Sharing knowledge helps you build deeper client relationships; the importance of this cannot be over-emphasized. It also raises your profile within the firm and helps you build that vital internal network. Getting involved in thought leadership gives you the opportunity to connect, collaborate and develop a broad and international perspective. There are lots of interesting projects that you can get involved in and, if you are passionate, you can become a genuine expert.

For more information about thought leadership at Clifford Chance, please visit
www.cliffordchance.com

Why it matters: Matthew Layton

The challenges faced by businesses have never been so complex, nuanced or international. Delivering the best possible solutions for clients requires a team of people from a wide range of backgrounds who can  offer different perspectives and diverse opinions. There are ethical reasons for fostering diversity, but it also makes fundamental business sense.

Law firms increasingly understand the importance of developing teams that match the diversity of their clients. Clifford Chance has a longstanding commitment to sustainable improvement to our gender balance. Progress
is being made, but the fact remains that we, and the profession, are not as diverse as we ought to be. There is more work to do.

To improve, we must integrate our commitment into every aspect of our decision making. This means aligning our priorities for diversity and inclusion with the firm’s high-level commercial strategy, as well as its day-to-day business activities. Women and men must have equal opportunities to do the substantive legal and client development work that is critical to their success.
Of course, strong leadership is essential, with senior management setting clear expectations, closely monitoring progress, embedding an inclusive culture and acting as sponsors and mentors for talent across the whole firm. In particular, we need role models: individuals who are willing to share their advice and experiences to support and inspire those embarking on their careers. It’s no small commitment, but there are many passionate people who have taken on the task.

You’ve now read some of their stories. Hopefully, they will help you to write your own.

Matthew Layton, Managing Partner,  Clifford Chance

Foreword: Laura King

There is a wider range of opportunities for women in business than ever before. To maintain and increase the momentum that’s been built over several decades, it’s incumbent on senior leaders across all industries to continue pushing for sustainable improvements.

In the legal sector, we are making progress towards gender equality, but few firms would say they have done enough. A critical component to closing the gender gap is transparency – including annual public reporting that details the progress being made. At Clifford Chance, our goal is to have women make up at least 30 percent of our partnership. As of today, that proportion is 18 percent globally, though with significant variations in regions, with our London office at 22 percent and Asia Pacific at 28 percent. We’re on a path forward but there is still a lot more for us to do.

Sustainable progress will only be achieved by taking a holistic approach to gender equality. Generational change will help us shift the balance, but we cannot wait on that.

Clear policies should be the starting point. They must be actively and openly endorsed by senior leadership. Education should also be a priority, especially training programs that address unconscious bias and other gender and diversity issues. Law firms and legal departments must work to support managers and colleagues in creating a truly inclusive and meritocratic environment.

The reason we joined with The Legal 500 and GC magazine in publishing this book is a profound belief that more role models, like the women profiled on the following pages, are needed to help advance the cause. We hope everyone who reads this book will benefit from the experiences of others who have been there before them – particularly when faced with career-forming decisions. We also hope the ideas and examples shared will provide a “road map” that lays out different ways for younger lawyers to reach their chosen destinations.

My advice for law school students and junior lawyers is to seek out outstanding role models and make them your mentors. Develop a strong support network that will help you succeed. And feel empowered to make your own way in the world.

Laura King
Global Head of People and Talent, Clifford Chance