About

Karla Acosta has over 20 years of in-house experience in the financial services industry. She began her career at Casa de Bolsa Arka (now part of Grupo Financiero Ve por Más) in 1998 as a legal manager, taking charge of the corporate management for all subsidiary companies. When Acosta joined Seguros ING in 2007, initially as a contract manager, she was in charge of negotiating, drafting, reviewing and guarding all contracts of the insurance company and its subsidiaries. Quickly making an impression, Acosta was promoted to deputy legal corporate director in 2008 for AXA Seguros, (shortly after AXA acquired Seguros ING). Her rise through the company continued when she was appointed to her present role as legal director, advisory counsel in 2011 where she leads a team of 10 lawyers and is in charge of the legal advisory and collections area. She also currently serves as secretary of the board and of the audit committee and is a registered reviewing/ruling officer. During her time as legal advisory director she has developed in-house educational programs for staff and launched an internal monthly legal newsletter which contains articles related to relevant legal aspects of the insurance industry. Acosta also actively participates in the Legal Partner Program, a legal concierge service between internal clients and the legal department, ensuring immediate legal advice and strong and efficient communication. As a reflection of playing a key role in these innovative internal changes, Acosta says ‘our legal team worked strongly to discard that stereotype of being considered as just a service area, by embracing a business oriented vision and strategy in areas such as contract management, litigation, reinsurance, subrogations, recovery of insurance premium debts, etc., becoming key players in the financial results of the company’. Her career highlights include her successful leadership in the implementation of internal legal changes to adjust to Solvency II requirements in Mexico, providing outstanding and innovative legal support to strategic projects. Acosta also notes the implementation of a new contract area in Seguros ING, developing processes and contract models, as well as the integration of a unique contract inventory within the company as significant achievements.