How do you approach managing legal aspects during periods of instability or crises, and how does your legal strategy align with the broader business strategy to ensure the organisation’s resilience?

In periods of instability or crisis, our legal team’s role is not limited to risk mitigation. Our approach is multifaceted and proactive, ensuring that our legal strategy is not only robust but also seamlessly integrated with our broader business strategy to enhance the organisation’s resilience.

We prioritise identifying potential risks early through continuous monitoring of internal operations and external risks, such as those related to new regulations. We have established comprehensive crisis response protocols that include clear communication channels, predefined roles and responsibilities, and rapid decision-making processes to ensure swift and effective responses to any crisis.

Also, our legal strategy is closely aligned with the group’s overall business objectives ensuring that legal considerations are integrated into strategic planning and decision-making processes of the organisation, and that legal team’s goals are streamlined with company-wide targets. Lastly, transparent and timely communication with internal and external stakeholders is paramount. We ensure that we provide clear and business-oriented guidance maintaining trust and confidence in our management of the situation.

What emerging technologies do you see as having the most significant impact on the legal profession in the near future, and how do you stay updated on these developments?

Clearly artificial intelligence, blockchain technology, data analytics and automation tools. These technologies can streamline legal processes, improve efficiency, and enhance decision-making within the legal industry. AI tools, like contract analysis software, can automate document review and due diligence increasing efficiency and reducing human error. They also excel at managing large volumes of data, such as analysing regulations across different jurisdictions, which can help multinational organisations stay compliant while streamlining their processes.

To stay updated on these developments, we utilize a variety of resources such as legal tech publications, industry conferences, and networking with other legal professionals. We also engage with legal tech vendors and experts to understand the latest trends and innovations in the field.

In your opinion, what are the main trends that are salient in your country currently?

In Greece, several key trends are shaping the landscape. Following years of economic crisis, Greece is experiencing a gradual recovery, with GDP growth projected to continue. Sectors like tourism and exports are rebounding, creating a more favourable environment for consumer goods companies. Additionally, the Greek government is investing in digital transformation initiatives, pushing for innovation in sectors like e-commerce and fintech. For example, the “Greece 2.0” plan aims to enhance digital infrastructure, providing opportunities for businesses to expand their online presence.

There’s also a strong governmental and societal push towards sustainability. Greece is focusing on renewable energy, aiming for 61% of its energy to come from renewables by 2030. Businesses are increasingly required to adopt sustainable practices, such as reducing carbon footprints and using eco-friendly packaging.

Moreover, recent reforms have led to significant de-regulation aimed at fostering a more employer-friendly environment. A new legislation in employment matters initiated a more flexible working environment for employees and employers. The rise of gig and freelance work is altering traditional employment structures. Lastly, recent reforms aim to streamline business operations, making it easier for foreign investors to enter the market. This includes changes to tax laws and business registration processes, encouraging growth and innovation in various sectors.

Bio

Peggy Skandara is a seasoned in-house legal counsel with over 15 years of legal expertise in the payments sector. Previously serving as a head of legal at First Data and Nexi (two prominent financial services groups) in Greece, she successfully managed high-profile transactions with banking institutions and retailers, playing a key role at the successful launch of innovative payment solutions that enhanced customer experience and expanded market reach.

As a member of the management team, Peggy also became an importance element in corporate transformations, driving strategic initiatives that enhanced operational efficiency. In 2024, she transitioned to the fast-moving consumer goods (FMCG) industry, where she continues to leverage her extensive legal background to support business growth and navigate complex legal landscapes. Her legal expertise, management skills and commitment to excellence have established her as a respected figure in the legal community.