Team size: 250 (group level)

Bio 

Helen Michaelou, is an experienced senior lawyer, holding over 20 years of experience of working in the legal and financial services industry. Helen continues to combine her legal expertise and flair, while a strong focus is maintained on fintech and business development within the financial sector.  Helen,  whilst navigating the regulatory landscape, both on local and international level, has sharp skills related to contracts and legal drafting, corporate governance, and compliance.  Known for her strategic thinking and negotiation skills, Helen successfully has represented clients in industries ranging from technology to finance, and  high net worth clientele.  Helen holds the position of Group Head of Legal for the Tickmill Group. 

How do you approach managing legal aspects during periods of instability or crises, and how does your legal strategy align with the broader business strategy to ensure the organisation’s resilience?  

Every company faces periods of instability or crises at some point, and it’s important to have contingency plans. At a group level, we anticipate various scenarios, and our team’s wide range of skills and talent allows us to handle potential crises quickly and efficiently, reducing risks as much as humanely possible. Effective crisis management is not merely reactionary but also proactive and includes preventative measures. That is why we hold brainstorming sessions, create backup plans, and focus on business continuity. At the end of the day, communication, coordination, and collaboration are key to staying ahead of any sort of crisis or instability. This approach has kept us thriving over the years. Prompt communication with stakeholders, regulators, and clients is crucial. Lastly, monitoring and receiving feedback are equally important in maintaining the group’s reputation for years to come. 

What emerging technologies do you see as having the most significant impact on the legal profession in the near future, and how do you stay updated on these developments? 

This is a very interesting topic; one I can discuss for hours, if not days! In a nutshell, I would say that artificial intelligence (AI) is changing the legal profession in terms of legal research, analysis, automation, and more. AI-powered legal tech solutions are improving operational efficiency in law practice. There is a shift from paper to digital, with document automation making our work more efficient, although I must admit I still prefer the traditional pen and paper. Legal professionals should stay updated and informed about these changes as well as about the latest technological trends. Blockchain technology, for example, has the potential to transform legal contracts and transactions, improving transparency, security, and efficiency through smart contracts. Another example is the increasing focus on cybersecurity and data privacy, which demand advanced technologies. This is especially important in the legal profession, given the growing amount of sensitive legal information stored digitally. Legal practitioners need to stay informed and take the necessary steps to protect client data, maintain confidentiality, and comply with regulations like GDPR. 

How do you prioritise diversity and inclusion within your legal department, and what initiatives have you implemented to foster a more inclusive and equitable work environment? 

At Tickmill, we prioritise a culture of respect, trust, and diversity. Our legal department and the entire group value diversity in culture, nationality, and gender, and we respect and celebrate all cultural practices. We encourage open communication and active listening. This helps us understand different perspectives and use feedback to improve our practices. We regularly review our policies and procedures to align with the group’s initiatives, strategies, and goals. Finally, we support inclusive hiring practices, offer flexible work arrangements, and maintain transparency by regularly reporting on progress, challenges, and achievements to all team members. 

In your opinion, what are the main trends that are salient in your country currently? 

Cyprus is well known for its services sector, especially tourism, real estate, and financial markets. The island has a stable political and economic environment, making it a great place for investment. It offers favourable tax policies, including one of the lowest tax rates in the European Union, which attracts foreign investors. In addition, the real estate market is thriving, especially with incentives like gaining permanent residency through real estate investments. Cyprus also has a solid legal and regulatory framework and a business-friendly environment, making it appealing to fintech companies and startups. It is an attractive hub for business and investment.