Instability or crises is not something anybody looks forward to, but it is something that we all must anticipate and prepare for. As a payment service provider, there are a plethora of factors that we have to be wary of. Education and upskilling are essential for any lawyer. We consider and rely on both internal and external resources and seek to understand the business from the bottom up to be ready for any crises that may occur. When the situations do arise, we do not just react but place our knowledge and approach in a manner that finds, as much as possible, a solution to the crisis or mitigates it to a point where it can be managed.

As a regulated entity within a financial space, our legal strategy is heavily centered on compliance. Regulatory compliance is approached with the dedication it requires to ensure the continuity of the business. This is how we seek to ensure the organization’s resilience. It is not enough to be compliant, we must engage the regulator and understand the areas of concern within your sector and assist in reviewing guidelines, or if given the opportunity, assist in the development of legislation.

Legislation, or lack thereof, is what affects work for now. With the proliferation of artificial intelligence, there is an entirely novel area of law that is being eked out. Being within the fintech / digital economy space, where all work is primarily online, this has a lot of bearing on what goes on day to day. The fact that legislation is still trying to catch and harness AI means that its use, before the legislative catch-up,  must be done in a way and manner in which ethics and best practices form the foundation of application to its use in business. This is sometimes easier said than done.