Team size: 23

What are the most significant cases or transactions that your legal team has recently been involved in?

We have been tackling fraud in the banking sector. We have been focused on how to prevent it, how to manage it and how to prosecute it.

Why are in-house lawyers well-placed to drive change in their organisations?

In-house lawyers are able to explain to board members and managers the nature of the legal rules and how sanctions serve not only to punish but also to set a deterrent, for example, for other sectors facing the same situations.

In general, what would you like to see change about the external law firms you use? Examples could be greater flexibility in billing, a more expansive suite of services offered, more transparency in reporting ESG statistics etc.

I would like to see that they have read all the documents on a case, made a summary, and presented various proposals and courses of action for discussion.

What are some of the main legislative or regulatory changes that have impacted you?

We have been impacted by the change in the payments industry from a three-party to a four-party market. We have also had to be wary of the current intense regulations from different authorities and the disruptive influence of the Supreme Court which has led to more uncertainty rather than a calm regulatory environment.