How do you approach managing legal aspects during periods of instability or crises, and how does your legal strategy align with the broader business strategy to ensure the organisation’s resilience? 

Currently, legal departments in an organisation face two types of challenges. The first one refers to those technical aspects, where knowledge and experience allow us to achieve a result according to what is expected and needed.

The second type refers to transformational challenges, where the solution is unknown, and there are multiple variables involved; thus, different and complementary perspectives must be considered.

The above is amplified in the pension industry, which by its nature constantly faces regulatory changes. During the last decade in Chile, we experienced multiple attempts of major reforms. Given this context of constant change and uncertainty, it is essential to have a complete knowledge of the business and its purpose. Staying updated about the social, political and economic environment, and its protagonists and teams becomes crucial and strategic for legal teams, since only then can we contribute and propose a modern, intelligent, innovative and sustainable legal strategy and planning.

What emerging technologies do you see as having the most significant impact on the legal profession in the near future, and how do you stay updated on these developments? 

For a couple of years now, Artificial Intelligence (AI) has become a great ally in the legal area of AFP Capital. We use AI applications to approach legal issues, as an extraordinary opportunity that has allowed us significant improvements in team efficiency. Consequently, we have been able to take on new challenges within the organisation and assign much of our intelligence and capabilities towards a more strategic approach.

Although this entails important benefits, it also implies constant work around ethics. The compliance perspective must take on the challenge of strict care of data, considerations for freedom, honouur and other concepts protected in Chilean and international legislation.

How do you prioritise diversity and inclusion within your legal department, and what initiatives have you implemented to foster a more inclusive and equitable work environment? 

The transformational challenges that we constantly face require us to have a multiplicity of perspectives, experiences and visions to successfully implement a sustainable strategy. That said, diversity emerges as an imperative in an organisation like AFP Capital, where the multiplicity of visions reflects our good performance.

Diversity and inclusion go beyond gender (which in the legal team I lead it maintains equal parts of men and women), but that is not enough. In a high-performance team, the age difference, political thoughts, experiences, nationalities, and much more must also be present. At AFP Capital we have built our team under these great guidelines.