About

Fernando Victoria Peña has been legal and compliance director at Teleperformance Colombia Group, the Colombian arm of the global outsourcing company, since August 2010. Over the past six years, he has sought to ensure legal certainty of Teleperformance’s operations, creating control processes and timely approval procedures for acts and contracts. Victoria Peña has also added value to Teleperformance Colombia by updating and strengthening the legal documents, incorporating existing provisions in accordance with local laws, and adapting each contract to the interests of the company. In addition, Victoria Peña created the compliance department with an aim to establish mechanisms to protect corporate reputation and interests of its shareholders. Victoria Peña receives praise from his colleagues at the company for his effort to restructure the legal function and is applauded for his ‘analytical capacity’ and ability to find alternative solutions. Over the course of his career, Victoria Peña has been very successful at restructuring legal operations, achieving a rate of claims that is less than 1%, and creating contemporary compliance processes. ‘These compliance programs have been a model for important processes such as data and financial protection, and we are in the process of diagnosis and implementation in other subsidiaries of the company,’ Victoria Peña says. Previously Victoria Peña was employed by the Colombian television network RCN TV-Caracol TV and worked as private practice lawyer at Schembri & Peña Asesores.