Over the past year, at LG Electronics in Ecuador, we have actively worked on developing and implementing policies that reinforce our commitment to gender equity, non-discrimination, and the creation of a safe and respectful work environment for all our employees. These efforts reflect our vision of building a fairer, more ethical company that is dedicated to the well-being of our workforce.

One of our most significant achievements has been strengthening gender equity policies. We have ensured that all individuals, regardless of their gender identity or expression, have equal opportunities for growth within the company. To achieve this, we reviewed our recruitment, promotion, and training processes to ensure they are fair and free from bias. Additionally, we launched initiatives aimed at increasing the participation of women in leadership roles, fostering greater diversity in decision-making and corporate culture.

Another key focus has been our fight against all forms of discrimination. We reinforced our principles of inclusion and respect, promoting an environment where diversity is valued, and discriminatory behaviours are eliminated. To support this, we developed awareness campaigns, internal training programmes, and effective reporting mechanisms, ensuring that our employees feel protected and supported.

Furthermore, we aligned our workplace harassment protocols with the matrices required by the Ministry of Labour, ensuring compliance with national regulations and best practices. We understand that a safe work environment is essential for the well-being and productivity of our teams. Therefore, we implemented fair, confidential, and effective procedures for handling harassment cases. We also promoted training and awareness programmes on the importance of respect in the workplace, reinforcing a zero-tolerance culture toward any form of violence or intimidation.

How do you approach managing legal aspects during periods of instability or crisis to ensure the organisation’s resilience?