What are the most significant cases or transactions that your legal team has recently been involved in?

Currently, the legal area of L’Oréal Mexico is implementing digital signatures across the entire operation of the company, including our plants. This implementation has been challenging since many suppliers, customers, and internal users have refused to adopt it. However, through careful planning and training by the legal team, we have managed to overcome these obstacles. For us, it means effectiveness and efficiency in our processes, allowing us to streamline our work, save time, and become more productive.

Could you share an example of a time when you came up with an innovation that improved how your legal team works and did not come at a large expense?   

In the area of personal data protection, our headquarters has shared three free tools that we have implemented. The first tool provides a mapping of each and every process carried out at L’Oréal Mexico that involves personal data. The second tool is a platform where each company project that involves personal data is reviewed, analysed, and assigned a risk level if necessary.

Finally, the third tool allows us to monitor our websites and modify privacy notices and policies as needed.

What is a cause, business related or otherwise, that you care about, and why? 

At L’Oréal, we are a company made up of human beings whose actions and products impact both people and the planet. As such, it is our responsibility to ensure that we respect human rights by avoiding negative impacts on individuals and the environment from our activities, while making positive impacts wherever we can. Human rights at every level of the value chain are key to how we do business.

We are committed to respecting all internationally recognised human rights relevant to our operations and value chain.

We recognise that we cannot address this subject alone, as we are part of many communities around the world. We also recognise the importance of hearing the perspectives of potentially affected people, who are our stakeholders. Currently, we engage with our stakeholders primarily through trade union platforms (for our own employees) and, for people in our supply chains, through worker interviews during supplier audits, as well as stakeholder forums we regularly organise in the countries where we operate. We support public health initiatives, particularly the fight against skin cancer, through our Active Cosmetics Division. There are also numerous local and brand initiatives addressing the same issue. Additionally, we contribute to positive human rights impacts through our philanthropy programme, namely the L’Oréal Foundation, which allows us to engage in various initiatives supporting the development of communities where human rights are protected and respected – particularly through our ‘Beauty for a Better Life’ programme.