General Counsel, North America, Caribbean & Asia | LATAM Airlines Group
Helen Warner
General Counsel, North America, Caribbean & Asia | LATAM Airlines Group
External Counsel: Pillsbury Winthrop Shaw Pittmanm, McDermott Will & Emery, Condon & Forysth, Ogletree Deakins
How do you approach managing legal aspects during periods of instability or crises, and how does your legal strategy align with the broader business strategy to ensure the organisation’s resilience?
In the aviation industry, issues arise unexpectedly—whether regulatory, economic, or operational. This demands a highly responsive and strategic legal approach. Our team must be quick-thinking, with a proactive risk management mindset that ensures compliance while maintaining operational flexibility. Beyond managing risks, we focus on supporting our internal clients, enabling them to successfully implement their projects, always keeping our passengers and cargo customers in mind. Ensuring their safety, service reliability, and regulatory protection is embedded in our legal strategy. Rather than simply reacting to challenges, we work to offer solutions for the business to move forward. This requires clear, consistent communication and close collaboration with leadership, as well as an adaptable, solution-oriented approach to legal decision-making.
In your opinion, what are the main trends affecting your work now?
The legal landscape in aviation is evolving rapidly, shaped by regulatory developments, economic pressures, technological advancements, and shifting political priorities. To name a few, the use of AI, cybersecurity regulations, and data privacy laws are reshaping how we operate. Meanwhile, sustainability and ESG compliance are not just regulatory requirements, but key to LATAM’s commitment to leading by example.
Ensuring compliance while enabling business growth demands a legal team that is responsive, available, and proactive (RAP) in delivering timely, strategic guidance. Success in this dynamic environment depends on anticipating challenges, covering all requests efficiently, and providing clear, business-oriented solutions. Our role extends beyond risk management, we must adapt, grow, and maintain our commitment to excellence—Elevating Every Journey, Always.