About

Beginning her current employment with Canon Singapore in 2009, prior to which, she was with Drew & Napier, Janette Loh can look back on a remarkable record of success in her 10 years with Canon. ‘My key highlight would be growing the company’s legal function from a two to a nine member Singapore team spanning three functions (legal, intellectual property and product regulatory) that works closely with a wider group of over 20 counsel based in other jurisdictions’, she says. ‘Other significant contributions include being a key negotiator in the Canon Asia Marketing Group’s first acquisition as well as developing an in-house contract management system for the region. I believe in leveraging technology to harness greater efficiencies. We have embarked on a three-year road map for implementing a series of platforms that will help our region strengthen compliance and knowledge infrastructure as well as enhance productivity’. Entrusting her team members with a strong sense of ownership in their roles as strategic business advisors has helped her draw out the best in her staff and reinforce the value legal brings to the business. ‘I expect my team to be able to perform both frontline and gatekeeper duties well. “Delighting you always” is a tagline synonymous with Canon. This mind-set is also important internally. At the frontline, each member is constantly encouraged and expected to provide quality services, add commercial value and know the customer (both internal and external) well. The team should also be professionally ready at all times for new markets and growth and continue embracing rapidly developing technology’. Loh also believes strongly in sharing best practices and optimising resources and has led a number of initiatives to increase cross leveraging of resources across the Group.