Head of legal, compliance and bodily claims | Aksigorta
Hande Selanik
Head of legal, compliance and bodily claims | Aksigorta
Team size: 35
As the legal team of Aksigorta, we bear a significant burden of cases. In addition to providing legal counsel in both insurance and corporate fields, we create projects within the scope of compliance processes, establish control systems, manage official communication between our company and other individuals and organisations, oversee board processes, review all contracts our company is party to, and provide necessary guidance to business units in this regard, among many other tasks and responsibilities. Furthermore, due to our company’s global structure, our team also handles the monitoring of numerous legal processes originating from abroad. Considering that our team currently handles a load of 40,000 cases alone, we would like to emphasise that with our team of approximately 35 people, we shoulder a serious workload and have successfully overcome all these challenges.
Recently, the number of projects our team has undertaken in the compliance field has increased, and significant efforts have been made in technical areas such as designing software for scanning our extensive customer portfolio for compliance risks and implementing automated control systems to minimise internal regulatory risks, resulting in great successes.
In addition to all these responsibilities, our department monitors all claims-related litigation files, arbitration applications, subrogation claims, agency, and atypical litigation files filed against our company. The majority of these cases are followed by our internal legal team, which plays an active role in the litigation processes. Our team carries out settlement processes in civil litigation files and has special expertise in litigation files arising from traffic insurance and medical malpractice cases.
Furthermore, recently, we managed the resolution process of an international dispute our company was involved in. Thanks to the dedication shown during the process, the dispute was resolved with an amount 86% lower than initially determined, marking a significant success both financially and legally.
Our vision for 2024 focuses on merging legal processes and IT as much as possible. We aim to completely automate daily operations that currently require significant human resources and to develop new projects focused on executing these processes with artificial intelligence or robotic systems. Given the ongoing digitalisation wave worldwide, it is crucial for legal professionals to keep pace with these developments and benefit from these technologies when necessary. This holds critical importance for the future of legal processes.
Sustainability is one of the key concepts our department and our company highly value and adhere to as a guiding principle in all project processes. In a world where resources are limited, it is virtuous to think about the future with every step we take and to ensure that we do not harm the ability of future generations to live while meeting our own needs. Therefore, we have committed ourselves to acting in accordance with our sustainability principles from various perspectives, from reducing paper usage to controlling emissions through our current digitalisation projects.