The Swedish Gambling Act (the ‘GA’) defines gambling with reference to the sub‑categories ‘lotteries, betting, combination gambling and pyramid schemes’, which are defined as follows:

1. Lotteries: activities wherein the participant has a chance of winning a prize and the likelihood of winning depends on chance.
2. Betting: activities wherein the participant has a chance to win a prize by placing a wager on the outcome of a future event or that a particular event will or will not occur in the future.
3. Combination games: gambling where the participant has a chance of winning a prize and the likelihood of winning depends on a combination of skill and chance.
4. Pyramid schemes: gambling where the winnings derive mainly from the bets of future participants and where the likelihood of winnings depends on the number of participants who subsequently join. Pyramid schemes are prohibited under the GA.

The primary regulation of gambling is contained in the Swedish Gambling Act (2018:1138) and the Swedish Gambling Ordinance (2018:1475). The GA mandates the Swedish Gambling Authority (the ‘SGA’) and the government to issue secondary legislation on certain matters.

Additional relevant provisions are found in the Gambling Tax Act (2018:1139), the Anti-Money Laundering Act (2017:630), the EU General Data Protection Regulation (the ‘GDPR’) and the Swedish Supplementary Act (2018:218), the Payment Services Act (2010:751), the Marketing Act (2008:486), and the Consumer Services Act (1985:716).

The SGA is responsible for supervising compliance with the GA and related secondary legislation as well as any conditions of licences and permits issued by it. Its responsibility also extends to ensuring compliance with the Anti-Money Laundering Act on the gambling market. Advertising of gambling is supervised by the Swedish Consumer Authority and the Consumer Ombudsman, together with the SGA. The Swedish Authority for Privacy Protection supervises the processing of personal data related to gambling operations, while tax-related matters are supervised by the Swedish Tax Agency.

(a) What is the duration of a licence?

Licences are generally issued for a term of five years, but may be issued for shorter periods, particularly where the licensee’s financial circumstances warrant a shorter licence period.

(b) What types of licences are available?

Six types of licences are available:

State-run gambling

Can only be applied for by wholly directly or indirectly state-owned companies and covers full-scale land-based casinos, token gambling machines not located on vessels in international traffic and certain types of lotteries (e.g., scratch cards).

Gambling for public benefit

Can only be applied for by public benefit associations or registered religious communities that have as their main purpose to benefit the public and covers certain types of lotteries, i.a., local pool games on horses and land-based bingo.

Commercial online gambling

Can be applied for by any individual or entity and covers online casinos, online bingo and computer-simulated gambling machines, as well as certain pot-based lotteries offered as a side bet to games covered by the licence.

Betting

Can be applied for by any individual or entity and covers both online and land-based betting, as well as numbers game lotteries offered as a side bet to games covered by the licence or a lottery to determine the winners of bets made on interrupted events.

Commercial land-based gambling

Can be applied for by any individual or entity and covers casino games offered at hotels and restaurants with an alcohol licence or amusement parks, goods gambling machines at public fairs, and card game tournaments.

Gambling on vessels in international traffic

Can be applied for by any individual or entity and covers cash and token gambling machines as well as casino games on vessels in international traffic.

(c) Are there different types of licences for B2C and B2B operators?

Yes. Persons who manufacture, maintain, install and/or modify gambling software must obtain a permit. Gambling software refers to software specifically designed for use in licensed online gambling, e.g., random number generators or streaming solutions for live casinos. Software designed for ancillary activities such as marketing or customer management does not require a permit. Operators on the Swedish market are restricted to only use gambling software from permit holders.

In addition, agents involved in selling games, receiving bets or conveying winnings on behalf of a licensee must be registered with the SGA and persons in possession of gambling machines on behalf of a licensee must apply for an individual permit.

(d) Do software suppliers need to be licensed?

Yes, see item 4(c).

An operator is only allowed to offer gambling permitted under a licence. Consequently, all gambling products not covered by any licence type are prohibited. Explicitly prohibited gambling products includes spread betting, betting on events where the majority of the participants are under 18 years old, betting on events that may be perceived as offensive or, from the perspective of the public, inappropriate (e.g., blood sports with animals), and pyramid schemes.

Eligibility criteria

The key requirements for obtaining a licence include:

1. Knowledge, experience, and organisation. The SGA assesses the capacity of the applicant in terms of personnel, management, routines and other organisational resources and whether they are sufficient for the planned operations. The personnel’s knowledge of the gambling service is important and the SGA considers aspects like training and experience of similar operations. The availability of technical personnel capable of ensuring a safe gambling environment is especially important.
2. Compliance. The applicant must be presumed to run the operations in accordance with acts and other statues that govern the planned operations. The requirement mainly pertains to gambling regulation, but also other areas such as accounting and tax.
3. General suitability. The applicant must in other respects be fit to run the operations and the SGA may consider the applicant’s reputation and professionalism, whether its funds are sufficient and other financial considerations. The requirement also applies to legal persons and individuals who have a qualified ownership in the applicant (e., direct or indirect ownership of 10 per cent or more of the shares or votes or that otherwise can exercise a significant influence over the management of the applicant), is a board member or member of management.

An applicant must be over 18 years old (if an individual), not be bankrupt, have legal capacity, not have committed serious criminal offences or previously failed to fulfil its business obligations to a substantial extent. These requirements also apply to board members, members of management and persons with a qualified ownership (as defined above).

As a general rule, gambling systems must be located in Sweden, however, if an operator is permitted to offer gambling in another country where its gambling system is monitored by a public authority which has an agreement with the SGA (currently Gibraltar, Malta, the Netherlands and the UK) gambling systems may be located in such country. Gambling systems may also be located abroad if the operator gives remote access to the SGA, enabling the authority to monitor the system in a satisfactory manner.

A licensee who has no residence or establishment in country within the European Economic Area must have a physical representative residing in Sweden (the same applies for holders of permits for gambling software).

Application process and documents

Application forms are available on the SGA’s website and include instructions and information on required supporting documentation. Applications must be completed in Swedish and all supporting documentation translated.

Board members, members of management and persons with a qualified ownership (as defined above) must be disclosed in the application process, submit a separate form and the following supporting documents:

1. Individuals: a certified passport copy, copies of criminal records from all countries of residency from the past ten years and a resume of relevant experience.
2. Legal persons: a certificate of registration (or equivalent) and the latest annual report.

After obtaining a licence, the licensee must report any changes to this group of persons within 14 days from the decision that triggered the change.

The required supporting documentation varies between different licences, but for online gambling and betting licences it includes:

1. certificate of registration (or equivalent);
2. description of the operations, including the scope of the operations, owner/group structure, overview of the operations structure, description of key personnel, their functions and competence;
3. financial documentation including annual reports and the financing plan;
4. documentation proving that the operations meets the technical requirements of the regulation; and
5. a power of attorney.

The applicant’s gambling systems, enterprise resource planning and procedures must be assessed and certified by a body that is accredited for the task, which is the Swedish Board for Accreditation and Conformity Assessment in Sweden.

Fees

The application and annual fees for licences available to commercial operators are set out in the table below.

If an applicant applies for both an online gambling licence and a betting licence at the same time it only needs to pay one application fee. The annual fee for online gambling and betting licences are based on the licensee’s turnover related to the operations covered by the licence over the preceding twelve-month period as set out below:

Individuals are not required to be personally licensed or authorised under the GA. However, as described in item 6, an applicant is required to disclose all board members, members of management and persons with a qualified ownership (as defined above) in the application process.

Advertising of gambling is permitted, but a degree of moderation is required. Advertisements may not be specifically aimed at people under the age of 18, individuals who have suspended themselves from gambling or individuals who have closed their accounts with an operator, unless the individual has actively consented to receiving advertisements in connection with closing the account.

Advertising of gambling must include information on the minimum age of gambling and, in commercial contexts, include contact information of an organisation that provides information on, and support for, problem gambling.

In case of minor breaches, the Consumer Ombudsman may issue prohibitive injunctions with a conditional fine. For violations against the prohibition of direct advertising to self-suspended players or players who have closed their accounts without consenting to direct advertising, the Consumer Ombudsman may seek a market disruption charge before the Patent and Market Court. Market disruption charges are set at a minimum of SEK 10,000 and a maximum of 4 per cent of the operator’s turnover in the financial year preceding the violation.

In case of telemarketing, the licensee is required to inform the consumer about the identity of the licensee, the purpose of the conversation and the name of the person in contact with the consumer and their relationship to the licensee. After the contact, any offer must be provided in a document or another legible and durable form and can only be agreed to if the consumer accepts the offer in writing after the conversation.

Marketing affiliates are not specifically regulated and therefore permitted as long as the marketing activities comply with the regulation on advertising of gambling and the marketed operators are licenced.

To intentionally or by gross negligence offer unlawful gambling or to promote participation in such offering are criminal offences carrying a maximum sentence of two years’ imprisonment or a fine. Promoting participation includes e.g., marketing of unlawful gambling. There is no sentencing in minor cases. In aggravating circumstances, both offences carry a sentence of a minimum of six months and a maximum of six years’ imprisonment.

Individual players are not prosecuted for participating in unauthorised gambling.

See item 6 above.

The Anti-Money Laundering Act covers all gambling under a licence issued under the GA and requires, i.a., operators to continuously conduct a risk-based assessments of their business activities, implement documented risk-based internal procedures for measures against money laundering and terrorism financing and adjust when necessary, continuously risk-classify and conduct customer due diligence, and continuously monitor and report any suspicions to the Swedish Financial Intelligence Unit.

Licensees must conduct customer due diligence both at registration and on a continuous basis. Additional due diligence is required in the event of single or multiple related transactions together amounting to EUR 2,000 or more.

The GA imposes a duty of care on all operators, requiring them to actively prevent excessive gambling through continuous monitoring of gambling behaviour, present an action plan on the fulfilment of the duty of care and educate management and personnel.

Operators are further required to offer players the option to exclude themselves from gambling for a set time period or until further notice (minimum 12 months) by entry into a suspension registry which must be integrated to all operators’ platforms. Other provisions include prohibitions on extending credit to players, limitations on bonus offers, requirements on offering self-assessment tests, information requirements for games (including the likelihood of winning), limitations on game design, and requirements on players needing to actively specifying and confirming stakes and maximum limits for deposits.

Legal persons and individuals who have a qualified ownership in the applicant (as defined above), must be disclosed in the application process and any changes must be reported to the SGA within 14 days from the decision that triggered the change.

If a licensee or permit holder fails to comply with its obligations under the GA, secondary legislation or other conditions issued pursuant to the regulation, the SGA may order the licensee or permit holder to rectify, decide on prohibitive injunctions, modify conditions of the licence or permit or decide on reprimands. If the infringement is serious, a licence or permit can be revoked, or, alternatively, a warning can be issued if it is deemed sufficient.

A reprimand or warning may be accompanied with a fine. Fines are set at a minimum of SEK 5,000 and a maximum of 10 per cent of the operator’s turnover in the preceding financial year. Only turnover derived from activities licensed or authorised under the GA is included in the basis.

For violations of the Anti-Money Laundering Act, the SGA may order the licensee to rectify, or if the non-compliance is serious, repeated or systematic, issue a cease and desist order, or revoke the licence. The SGA may also issue a warning if deemed sufficient and accompany it with a fine.

Commercial licensed gambling operations are taxed at a rate of 22 per cent based on bets placed less payments to players. For online gambling this includes all players residing in Sweden and for land-based gambling all games offered on Swedish territory.

There is currently a governmental bill proposing a right for holders of betting licences to process personal data relating to criminal convictions and offences under Article 10 of the GDPR to defect cheating, fraud and other criminal activity, check and report abnormal gambling patterns, suspicions of manipulated sport results or participation in betting violating sports regulation on match‑fixing. The proposal is suggested to be enacted on 1 February 2025.

In addition, the Ministry of Finance has published two memorandums. The first memorandum proposes to remove land-based casinos from the state-run gambling licence (i.e., a de facto prohibition on land-based casinos) and remove limitations on the types of lotteries which can be offered under the state-run gambling licence. The memorandum also suggest a mandate for the SGA to issue secondary legislation on reporting requirements for operators on their operations, customers and other circumstances. The proposal is suggested to be enacted on 1 January 2026 in respect of the prohibition on land-based casinos, on 1 July 2025 in respect of the reporting requirements and was suggested to be enacted on 1 September 2024 in respect of the limitation on lotteries. The second memorandum proposes to extend the scope of the prohibition against extension of credit to include accepting all payments with credit (e.g., credit cards). The proposal is suggested to be enacted on 1 April 2025.

Lastly, there is an ongoing debate and review of the regulation of political parties’ possibility to obtain lottery licences for fund-raising.

In addition to substantial legislative changes aimed towards ensuring responsible and safer gambling, the Swedish legislator has during the last two years focused on targeting illegal gambling activities (e.g., match-fixing) and imposing anti-money laundering measures. It is anticipated that the focus on illegal gambling activities, anti-money laundering measures and channelling all gambling towards licensed operators will continue ahead. During the past year, offshore gambling operators utilising Swedish payment solution providers to accept bets from Sweden has been highlighted and debated in media. The attention might accelerate further legislative changes targeted at illegal gambling activities and channelling gambling to licensed operators.

Historically, Sweden has been conservative in its regulation of gambling. Before the enactment of the GA in 2019, offering gambling on the Swedish market was, in principle, reserved only for state-owned entities or public benefit associations. This political heritage and the legislator’s focus on ensuring safe gambling and minimising gambling’s potential harmful effects may entail an unpredictable regulatory landscape and legislative changes where commercial objectives and aims are secondary.

The Swedish market is a well-regulated market with a legislator actively working towards, and largely succeeding, in channelling all gambling towards licensed operators. The SGA estimates that the net turnover of the Swedish commercial online gambling market amounted to approx. BSEK 17 in 2023, of which 86 per cent was conducted with licensed operators.¹

Further, due to the proliferation of successful technology and software companies, including in particular gambling companies, there is an active, well-established and internationally attractive entrepreneurial community. Start-ups can thus take advantage of an attractive pool of highly educated and skilled professionals as well as a well-developed infrastructure.

Footnote(s):

¹ Spelinspektionen, Den offentliga kontrollen över spelmarknaden – Slutredovisning, ref. no. 24Si54, 24 September 2024 and Spelmarknaden, kvartalsstatistik år 2023.