Highly focused on dispute resolution and litigation work, Pumpin, Dorfman, Nasser, Diaz (PDND)'s consumer group routinely acts for national and international companies from the telecoms, supermarket, retail, fuel and parking industries in consumer law-related disputes, including matters before the National Consumer Service, local judicial instances and High Court. Caseload examples include issues concerning accidents on commercial premises, thefts in parking lots, fuel contamination and accidents at gas stations, and terms and conditions-related disputes. The group, which ‘helps clients resolve legal issues efficiently at a reasonable fee’, also assists with matters involving telephone equipment warranties, false advertising, defence-side class action suits, faulty product issues, and complaints over online sales and stock certification. In addition to heading up the firm’s transportation and telecoms practices, Ignacio Díaz's specialisms include consumer protection law; and the focus of associate Cristián Silva (whose career includes working in Adidas Chile’s legal department) covers consumer law issues, as well as commercial and insurance matters.
Testimonials
Collated independently by Legal 500 research team.
- ‘Helps clients resolve legal issues efficiently at a reasonable fee.’
- ‘Trials are won, which is what is expected when hiring the services of this law firm.’