Boutique practice Pumpin, Dorfman, Nasser, Diaz (PDND) fields a seven-strong group that acts for major companies primarily from the supermarket, retail and telecoms systems, along with various concessions segments such as fuel, parking and private highways. The team’s expertise ranges from accidents on commercial premises, to terms and conditions-related disputes involving commercial offers, defence-side class actions, and false advertising, faulty product and online sales-related complaints. The group also routinely acts before the National Consumer Service, as well as the local police and high courts. Overseeing the firm’s consumer law practice, Ignacio Díaz specialises in commercial law, transport and insurance, in addition to consumer protection work. Key support at associate level is provided by Cristián Silva, whose experience includes working at Adidas Chile’s legal department.