Cariola Díez Pérez-Cotapos

The 11-strong consumer and advertising law department at Cariola Díez Pérez-Cotapos advises companies such as Ripley, Mercado Libre, Levi’s, H&M and Forever 21 on an ongoing basis regarding consumer law. The team also regularly acts for large Chilean advertisers such as Coca-Cola and Soprole. The group is highly active in class action litigation, in addition to assisting with web sale-related terms and conditions, collective mediation procedures with the Chilean National Consumer Service, and product information, labelling and pricing regulations. The practice of technology, privacy and media team head Rodrigo Lavados covers advertising and consumer protection work, while litigation and arbitration specialist José Ignacio Azar was elevated to director in January 2023. Senior associate Gabriel Pensa advises on advertising ethics and consumer protection matters.