Cariola Díez Pérez-Cotapos

Cariola Díez Pérez-Cotapos‘ consumer and advertising law practice has significant experience in advising companies on consumer law matters. The full-service firm’s 11-member team is particularly active in class action litigation, web sales-related terms and conditions, SERNAC collective mediation procedures, consumer claims and recall processes, along with product information, labelling and pricing regulations. The group is also notably active in litigation and advisory work involving the labelling and advertising requirements for food products containing high levels of sugar, salt, saturated fat and calories. The firm’s enviable client list comprises Ripley (one of the largest retail companies in Chile), as well as Mercado Libre, Levi’s, H&M, Forever 21 and American Airlines. The team also provides ongoing advice to Google on consumer and advertising law issues; and it recently assisted Banco de Crédito e Inversiones with reviewing a Chilean football team’s sponsorship agreement. Technology, privacy and media group leader Rodrigo Lavados advises on consumer protection issues; while at director-level, litigation and arbitration practitioner José Ignacio Azar assists both national and international clients with civil and commercial lawsuits, medical liability issues, consumer class actions, general consumer matters and clients’ relations with SERNAC. In the firm’s senior associate pool, Gabriel Pensa's practice includes consumer protection, advertising campaigns and product labelling.