The 10-strong consumer practice team at Urenda, Rencoret, Orrego y Dörr provides a range of advisory services, in relation to e-commerce, consumer compliance models, product imports, safety and warranty policies, advertising and marketing campaigns, and product information and labelling. It also acts for mass consumption and retail companies in consumer-related judicial proceedings, class actions, and administrative procedures before SERNAC. Juan Carlos Dörr Bulnes regularly acts in consumer law cases, while Juan Pablo Morales is an experienced dispute resolution practitioner. Key associate María Francisca Saieh Fernández also advises on consumer and advertising law.
Legal 500 Editorial commentary
Key clients
- Sony
- Grupo Marina
- Inmobiliaria E3
- Cintac
- Aceros AZA
- Thomson Reuters
Work highlights
- Defended the interests of Sony in multiple individual consumer interest lawsuits.
- Defended the interests of Grupo Marina in multiple individual consumer interest lawsuits.
- Defended the interests of Inmobiliaria E3 in a lawsuit, in accordance with Law No. 19,496 on consumer protection and the General Law of Urban Planning and Construction.
Practice head
The lawyer(s) leading their teams.
Juan Carlos Dörr Bulnes, Juan Pablo Morales Barros