Charles is widely known for gas and electricity supply dispute resolution and advisory work and oversees a specialist team of experienced solicitors. He has over 20 years’ experience acting for suppliers including a majority of the Big Five. With deep industry knowledge Charles advises on late billing, shipperless supplies, multi-tenanted sites, split supplies, off-site metering, vacant and squatter sites, erroneous transfers, supplies to insolvent entities, mis-selling and broker disputes, fraudulent COTs, datalogger / SMART meter failures, late meter installations, meter accuracy disputes, disputed disconnections, multiplier errors, mis-estimation and industry charge challenges. He acts on disputed warrant applications and has obtained multi million pound recoveries for commodity theft. Charles’ team is experienced in working with suppliers in countering fraud including phoenixism, ‘creditor avoidance’ and commodity theft.