England - London • Risk advisory

PwC LLP

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PwC LLP benefits from the firm’s large international network and has particular strength in cross-border matters, advising on international data transfers, data protection impact assessments, and global data projects for a diverse roster of clients from the public, automotive, manufacturing, and logistics sectors. The team is jointly led by ‘true professionals’ Chris Cartmell, a cybersecurity specialist, and Fedelma Good, who is noted for her ePrivacy and direct marketing expertise. Associate Stephanie Baker is also recommended for her experience advising on multijurisdictional privacy mandates.

Legal 500 Editorial commentary

Testimonials

Collated independently by Legal 500 research team.

  • ‘The Privacy team at PwC, led by Fedelma Good, are an exceptional team of individuals with great credentials and a can-do attitude. The team comes from industry and regulator backgrounds and works hard to really understand the challenges a client faces in a globalised market, while having to adhere to localised regulatory requirements.’

  • ‘Fedelma Good has a wealth of experience, and her understanding of compliance requirements is broad and deep. Fedelma makes people feel at ease, and speaks their language, to quickly get to the heart of the issues, and then goes on to instil confidence in the ability of all involved to get the job done in a practical and pragmatic way.’

  • ‘The team really work as a team. All are always up to date about the status of the project. As the team consists of lawyers as well as technical people, the solutions brought to the table are more than just the legal answer to your question. They are genuine solutions that can be implemented. I love the diverse background of the team.’

  • ‘Fedelma Good and Chris Cartmell co-head this team of true professionals. They are really complementary to each other because of their different backgrounds. They are extremely knowledgeable, pragmatic, available and patient. Always enthusiastic and treating you as if you are the only client. An extraordinary level of customer service.’

  • ‘The multi-disciplinary nature of this practice helps to ensure the delivery of practical and well-rounded advice. A flexible approach to billing and their ability to leverage their global network has also been a welcome benefit of instructing this firm and has given them an advantage over the other firms we've previously worked with.’

  • ‘Chris Cartmell and Stephanie Baker have demonstrated exceptional client care skills. I've heard nothing but praise from the individuals across our business with whom they've interacted. In twenty years of working with large/medium size law firms this has been the most responsive and courteous client care I've experienced.’

  • ‘Excellent client relationship management skills, pragmatic approach, robust technical skills.’

Key clients

  • Department for Digital, Culture, Media & Sport (now the Department for Science, Innovation & Technology)
  • Link Group Service Company Limited
  • Mott MacDonald Limited
  • Sainsbury’s Supermarkets Ltd
  • Axon
  • Aspiring Solicitors

Work highlights

  • Advised Mott MacDonald Limited on numerous data protection matters, including advising on data protection obligations in China, Thailand, Australia and South Africa; 27 data protection impact assessments for its key global systems; and a major project to implement a new intra-group data processing and international transfer agreement to apply across the global business.
  • Advised Australia-based global investment management firm, Link Group, to put in place a market leading solution to assess their international data transfers.
  • Assisted NASDAQ-listed Axon on data protection and privacy issues in connection with its development and deployment of automatic licence plate recognition systems in the UK, Brazil, New Zealand, Australia, France, Germany, Italy, Spain, Netherlands and Belgium.

Practice head

The lawyer(s) leading their teams.

Chris Cartmell, Fedelma Good

Other key lawyers

Stephanie Baker