England - South East • Insurance

Shoosmiths LLP

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Denise Stephens leads the clinical negligence department at Shoosmiths LLP, with her individual expertise pertaining to catastrophic injury cases. Stephens is renowned for her work involving birth injuries – she was described as ‘a stellar individual and one of the best clinical negligence lawyers in the country’. Susan Prior deals exclusively with claimant clinical negligence work, particularly that which involves delayed or failed diagnosis. Teri Guage-Klein has wealth of experience in acting for women following mismanaged labours and for families following bereavement.  

Legal 500 Editorial commentary

Testimonials

Collated independently by Legal 500 research team.

  • ‘I have worked with Denise Stephens for over 30 years and she has never wavered from being excellent with clients, experts and counsel. She knows the complex law and medical issues in every case but never lets this distract her from the compassion she shows her clients. Simply superb.'

  • ‘Denise Stephens is a stellar individual and one of the best clinical negligence lawyers in the country. Fights incredibly hard for her clients. Not afraid to go to trial. Not happy unless she gets the very best result achievable for her clients.’

  • ‘The Shoosmiths team covers a wide range of clinical negligence work, but each case, regardless of value, is given very detailed consideration and is approached with a level of commitment and support for clients which is second-to-none. Junior fee earners are brilliantly supported by senior members of staff. They have excellent relationships with experts and counsel, and all their dealings are highly professional and instructions are prepared to a very high standard’

  • ‘Denise Stephens has huge experience and has a deep and impressive knowledge of catastrophic injury cases. She has a brilliant manner with clients and cases are preapred with exceptional thoroughness and with an eye for detail which is hugely important in these types of case. It is hard to think of a better solicitor for maximum severity cases.

  • 'Sue Prior is excellent with clients and has a great grasp of the facts of the case and the issues. Her case load covers a variety of different clinical negligence cases and she offers client a huge breadth of experience across a number of medical disciplines. She is also very good an helping and managing her team of younger fee earners and helping them deal with some of the complex issues that can arise even in cases of low value.
  • ‘Sue Prior is exceptional. Sue has effective oversight over the cases run by her team, becoming personally involved at key junctures, including expert conferences, where her astute observations can change the shape of a case. Sue is kind and compassionate, putting clients at ease.

  • ‘Denise Stephens is my main contact and is a truly outstanding practitioner in terms of her client centred approach, her legal knowledge, her attention to detail and her tenacity and out of the box thinking.’

Work highlights

  • Successfully settled a complex claim, to include an award for provisional damages which was resisted by the defendant.

Lawyers

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Leading individuals

Susan Prior

Susan Prior

Shoosmiths LLP

Sue is a Clinical Negligence Partner and leads a team in the Clinical Negligence department in the Thames Valley Office. Sue joined Shoosmiths in November 2009 as a Senior Solicitor in the Serious Injuries Unit and moved into the Clinical Negligence Department in July 2012, bringing with her a wealth of litigation experience. She acts for and supports clients with a diverse range of claims across clinical negligence, including brain injury and spinal cases, birth injury cases, cases arising from sub-standard surgery, failure to diagnose/treat cancer, sepsis and fatalities. Sue strives to provide the highest level of support, legal advice and compensation for her clients. She appreciates the need to deal with matters both efficiently and compassionately for clients who are struggling to come to terms with the effect their injuries, or the injuries that their loved ones have suffered, have had on their lives.  She is highly regarded by her clients, who describer her as caring, patient and understanding, She is known for her ability to listen carefully and provide reassurance throughout the legal process. Sue holds Senior Litigator status with the Association of Personal Injury Solicitors (APIL) and is ranked as a Leading Individual in the Legal 500. What clients say: It is difficult to describe how thankful we are for all of your hard work and support throughout these past few years. In fact, no email will be able to accurately show the true extent of our gratitude for your effort. Nonetheless, my mum and I would like to let you know it means the world to us … with the result being unquestionably success. I cannot thank Susan Prior and her team enough for all their care, patience and understanding taking my claim forward and bringing this to closure.  Sue was always there to answer any questions and explaining every step of the way which was very reassuring to me.  Sue listened carefully to everything about my husband and getting to know who he was and the kind of person he was.  Which not only to me but also my family showed how caring and professional Susan is.

Practice head

The lawyer(s) leading their teams.

Denise Stephens

Other key lawyers

Susan Prior, Teri Guage-Klein