Hunton Andrews Kurth LLP

Client Satisfaction

The global outsourcing and technology practice at Hunton Andrews Kurth LLP continues to advise on the full spectrum of matters, ranging from complex ITO and BPO transactions and outsourcing agreement negotiations to software compliance audits. The department also demonstrates strengths in various forms of outsourcing. including IT, procurement, SaaS, accounting, and cloud computing, in addition to handling novel projects related to AI, machine learning, and data monetization. Jeffrey Harvey spearheads the division and demonstrates tenacity in negotiating and documenting global, large-scale, and complex BPO and ITO transactions, often for Fortune 100 clients. Randall Parks is recognized for his skill in assisting corporations with high-value tech outsourcing projects, while Andrew Geyer leads on complex multi-tower outsourcing transactions. Christina Edwards primarily advises on the negotiation of various tech agreements, while Sharon Harrington handles outsourcing arrangements for luxury goods and investment firm clients on major outsourcing mandates. From the Washington DC branch, Cecilia Oh is reputed for covering the department’s work in fintech and mobile payments, while Jessica Yeshman advises clients from the retail, financial services, and food and beverage sectors. Unless stated otherwise, all individuals are based in Richmond.

Legal 500 Editorial commentary

Testimonials

Collated independently by Legal 500 research team.

'The firm has a broad and effective team with a deep bench. They were able to bring together people that managed litigation, provided advice on how to renegotiate a contract with a supplier, and address issues as they arose on a weekly (and sometimes daily) basis.'
‘Jeffrey Harvey is exceptional, as are Andrew Geyer and Christina Edwards.’
‘We chose Hunton's outsourcing practice because of their strong reputation and experience with negotiating SaaS agreements. Because of their extensive experience, they could not only provide guidance on the subject matter but also the negotiating strategies we could expect from the counterparties.’
‘Jeffrey Harvey is outstanding. He provided practical advice for us and our internal business clients. He was able to identify market and non-market terms in our agreements. Jeff has both a tough and reasonable approach to negotiating.'
'Jeffrey Harvey's deep knowledge of the industry sets him apart from other counsel. Also, he is skilled at identifying and explaining technical legal issues for non-tech lawyers and business teams. We absolutely will hire Jeff again.’
‘This is our go-to team on technology outsourcing matters. They are an expert team, with many years of industry experience and market know-how. Their advice is always on-point, as well as practical. You can count on them to help you get the deal done.’
‘Cecilia Oh knows this industry inside and out, with many years of experience in negotiating outsourcing arrangements in the financial sector and other industries. She is an adept negotiator able to finalize transactions that are challenging and on aggressive timetables. Cecilia does an excellent job in advising her clients and obtaining positive and practical results.’

Key clients

Ashland Inc.
Association of International Certified Professional Accountants
Baylor Scott & White Health
Medica Holding Company
ScanSource, Inc.
United Community Bank

Work highlights

Advised a US utilities provider on outsourcing and IT transactions, including multiple call center transactions and the procurement of large-scale ERP systems.
Advised a global pharmaceutical company on multi-tower and multi-country outsourcing.
Advised a Fortune 200 company on several large-scale outsourcing and technology transactions, including data center, network, and security outsourcing, and multiple e-commerce deals.

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