Coltman Warner Cranston LLP

This West Midlands firm continues to be a market leader in all aspects of debt recovery, focusing on business to business, with special expertise in defended proceedings, litigation, insolvency including compulsory winding-up and bankruptcy proceedings and over-payment of salary claims.. Its client base ranges from blue-chip companies to small and medium-sized enterprises.

The firm: This dedicated practice was founded in Coventry in 2006 out of the debt recovery department of the US firm Reed Smith, which had previously acquired Warner Cranston. By focusing only on its niche areas of expertise, Coltman Warner Cranston is able to offer a superior service based on its comprehensive knowledge and understanding of its areas of practice. The firm continues to act for blue-chip companies, multinationals, property management companies, credit insurers and debt collection companies, as well as smaller businesses and professional practices active in a wide range of sectors.

Darren Davoile, is the firm’s senior partner. He is a solicitor, a fellow of the Institute of Legal Executives and a member of the Chartered Institute of Credit Management. The practice provides high-quality seminars for clients, both at its own and clients’ premises, to assist with training as part of its service.

Types of work undertaken: The practice’s increasingly popular pre-legal collection service offers clients a ‘no success – no fee’ structure and is designed to collect outstanding debts without the use of legal proceedings. A highly experienced team of negotiators uses a combination of letter and telephone collection techniques to obtain early payment. Pre-agreed commission is payable on recoveries only, making this a cost-effective option for clients wishing to avoid legal proceedings.

In cases where legal action is subsequently needed, each client has a dedicated fee earner or team, so they always know who they are dealing with which helps build the long-term relationships. The firm, where necessary,  adapt their processes for the specific requirements of our clients and their recovery needs, never simply believing “one size fits all”.

Whilst court action maybe the only option on cases the firm advise on all forms of ADR to resolve disputes and have had a number of successful mediations in the past 12 months.

Coltman Warner Cranston will further strengthen its existing highly competitive debt recovery and other services, including investing in staff to provide the best outcomes on price and quality.