Thompson Smith and Puxon

“For the last 10 years I have used the services of the Thompson Smith & Puxon, and the advice received has always been straight forward, relevant, useful, and easy to understand and I would not hesitate in recommending them.”

Debbie

DCA Debt Recovery

“TSP have represented us over a dispute for two years and it has been very reassuring to be represented by an efficient and professional firm. TSP have always been approachable and timely and we have had confidence in their ability to take sensible action to resolve a stressful and, to us, unnecessary problem.”

Charles

Private Client / Dispute Resolution

“Laura-Pauline Adcock-Jones has an excellent manner with clients and is able to apply her knowledge, tenacity and diligence to achieving the best possible outcome every time. She is a pleasure to work with and has extensive experience in litigation that makes her good under pressure and excellent at strategic analysis.”

Sarah

East Anglian Chambers

“I am very happy with the professional service received and like to recommend Sharon Auton and her team. During the period they have handled the many difficult queries that have arisen concerning our land dispute very promptly and efficiently.”

Christine

Private Client / Dispute Resolution

“Sharon Auton and her team at Thompson Smith and Puxon have been acting for us in a matter of considerable complexity. Throughout, she has always kept us up to date with developments and has explained the various processes patiently in a good-natured, non-patronising manner. She is clearly extremely competent and we are wholly satisfied with her efforts on our behalf. We are indeed very lucky to have her on our side.”

Daphne

Private Client / Dispute Resolution

“Sharon Auton and the team at Thompson Smith and Puxon have been acting for us in an exceptionally complex boundary dispute. To say that we are entirely satisfied with her work on our behalf would be an understatement. We could not have chosen better.”

John

Private Client / Dispute Resolution

“I have great confidence in referring Clients for debt recovery to Thompson Smith and Puxon for the staff there to assist, the people I have worked with at Thompson Smith and Puxon are very knowledgeable, very informative and very helpful and I would highly recommend.”

Denise

Scrutton Bland

“Prior to my Husband's death I have never had any dealings with Thompson Smith Puxon. My experience with Robert Ashworth has been excellent. I have found him to be kind, considerate and compassionate in helping me during this very stressful time. Robert keeps in contact by phone and emails, with regular updates. Probate has been made much easier by his knowledge of agricultural matters and I understand that he comes from a farming background, this knowledge has helped greatly with regard to my husband’s 50% share of a family farm.”

Amanda

Private Client / Agriculture and Estates

“Aileen Hirst guided me through the process of executing the Will of an estate, at the same time advising on inheritance tax matters, assisting in the sale of property and ensuring all associated matters were dealt with in a timely and thorough manner. Aileen also advised on future planning in conjunction with the execution of the Will and she was able to explain all matters fully and clearly. Aileen is very approachable, understanding and knowledgeable and I would not hesitate to recommend the services offered by her and her team at TSP.”

Andrew Poole

Private Client / Agriculture and Estates

“We have used Thompson, Smith & Puxon a couple of times now and have always found them to be helpful, informative, their knowledge makes you feel confident that you are approaching the issue correctly. On the phone or at their offices all the staff are always polite and helpful. Recently we have been using Fiona Ashworth to write our wills, sort inheritance and farming contract. Her advice has been second to none and she even suggested a way of sorting and dividing the estate in a way we had never had! Fiona’s advice, knowledge and suggestions have been so helpful especially as there are 2 sets of children involved with the inheritance of the farm. Fiona seems to go the extra mile to get the best for her client, her knowledge especially concerning the farming complexities you cannot fault. We have recommended Thompson, Smith & Puxon to some of our friends.”

Gail

Private Client / Agriculture and Estates

“I have enjoyed continued excellence from Stephen Firmin of TSP. His second-to-none attention to detail gives me 100% faith in all legal matters he looks after on my behalf. I would have no hesitation in recommending his services.”

Emily

Private Client / Agriculture and Estates

“While acting for us in a land promotion agreement Kerry Addison has demonstrated a keen eye for detail combined with an excellent appreciation of the ‘bigger picture’. Her clarity, pragmatism and professionalism have been appreciated while we have been involved in complex negotiations. I would have no hesitation in recommending her to anyone looking for legal support in her field.”

John

Private Client / Agriculture and Estates

“I have had the pleasure to work with Stephen Firmin on a number of agricultural cases. What impresses me, quite apart from the obvious depth of his knowledge of land and property law, is the way he is able to communicate complex legal issues with clarity and precision. He is always very quick to respond to any technical matter I need to seek his perspective on. He clearly instils great confidence in his clients and he is a solicitor whom I have no hesitation in recommending.”

Paul

Lambert Chapman

“I had a fantastic experience using Thompson, Smith & Puxon to complete on a property purchase. Every step of the way was made clear and concise by the TSP team, and the completion timeframe was sped-up thanks to their professional attitude. I have been left extremely impressed with the service provided and I will no doubt be using them again when needed.”

Dale

Ammonite

“I am really grateful to Mark Rowlands for all his hard work in sorting my paperwork for the covenant on the land and working with the buyers of the property and to finalising payment.”

Deirdre

Private Client / Commercial Property

“Mark Rowlands has provided thorough, detailed, clear and easy to understand legal advice enabling good relations with commercial property tenants. I can rely on him to deal with any complicated issues that arise and would thoroughly recommend his services.”

Daniel

Private Client / Commercial Property

“Mark Rowlands is a very professional lawyer. He has worked with me on a couple of cases. He has excellent attention to detail and keeps all parties informed of progress. In our last case he picked up issues not identified by the previous lawyers, and took steps to correct and protect the client.”

Jonathan

Lloyds Banking

“Having been involved in property for nearly 40 years, I have had many experiences with the legal profession, some good and some bad. I cannot stress enough how important it is for any property company to have a good team of professionals advising them on matters ranging from Surveying, Planning and Architecture, Accountants and of course Solicitors. It took our company many years to understand that you get what you pay for, and it has only been in the last 20-years that we have been able to appreciate the cost of good advice. We first became involved with Thompson Smith and Puxon approximately 10-years ago, when they advised us on leases as well as the occasional property purchase. Most of the properties where we were advised on leases remain our tenants to this day, however about 7-years ago we first came across Stephen Firmin. Stephen was a breath of fresh air as far as I was concerned, as I have far too often been advised by solicitors who simply agree with my point of view, and don’t dig deep enough. Stephen has been involved in numerous complicated purchases and leases, and has provided me with the comfort that should an issue ever arise, then we would be fully covered in any eventuality. Having this comfort for a medium sized business is essential, so that you can remain focused on your day-to-day work rather than having an unpleasant surprise, which could have an impact on your company performance. I would highly recommend Stephen and his team to provide sound and professional advice on all aspects of property, transfers and lettings so that others can sleep well at night.”

Ian

East Anglian Group

“My business had previously used Mark Rowlands at TSP to secure premises for the business and we had been impressed by his professionalism and efficiency. For this reason, we had no hesitation in returning to him and Kriti Sherchan to deal with the purchase of additional premises. We were not disappointed, in fact on this occasion there were serious difficulties with the vendor’s solicitors which I am sure any other solicitor may have conceded to their demands but Mark and Kriti stuck to what they believed was right and fought a hard battle on our behalf. I cannot praise enough their commitment to our cause enabling us to secure the premises we wanted. They kept us informed of exactly what was happening throughout and advised and guided us on everything to do with the purchase. In addition to all this, they have a friendly approach and always had time to talk things through. I would highly recommend both Mark and Kriti and have also now used TSP for our personal conveyancing and cannot now imagine going anywhere else.”

Jane

Private Client / Commercial Property

“I have worked with Kerry Addison for a number of years in connection with mutual clients' land under option and promotion agreements with developers. I have always found Kerry to be good to work with, bringing sound legal advice and practical common sense solutions to sometimes complex situations. Kerry has the ability of understanding such development agreements from both sides and this, coupled with her personable style, ensures swift conclusions in getting deals done for landowners.”

Nick

Hawkspur

“Mark Rowlands has helped me such a lot with buying my first ever business which is quite scary seeing as I know nothing about the legalities of buying a Hair Salon. He was caring and compassionate, when I was having a few doubts when we came across quite a few problems but with his help and expertise we got there and I'm now a proud owner of my salon. His knowledge and professionalism is second to none. I cannot recommend him enough and in fact I have to several people who I know have also been exceptionally satisfied with his work.”

Nicola

Private Client / Commercial Property

“I have instructed TSP on a number of occasions and have always been delighted with the service provided. Kriti Sherchan is highly responsive when I require advice, guidance or a simple update. It is so refreshing to have such a personal and professional relationship and the advice on technical matters is really balanced, informative and enables me to make a reasoned and confident decision. I would not hesitate to recommend TSP to any of my friends, family or my business associates. A truly first class service from a first class firm.”

Verity

Private Client / Commercial Property

“I have been using Nick Mayles for contractual, shareholder and purchase of businesses legal requirements for over 10 years. He has always given comprehensive professional advice working around our ability to change the goal posts in a friendly and timely manner. The great thing is, he always takes time to explain things in a way to ensure we understand. I would have no problems with recommending him.”

Chris

Client / Corporate and Commercial

“My co-founder and I reached out to TSP on the basis of a recommendation. We weren’t disappointed. From the minute we walked through the door Nick Mayles and his team of excellent lawyers helped us navigate through a complex shareholder agreement. The team were extremely helpful, responsive and helped us get to the end point in a clean and efficient manner. We would highly recommend them and will be using them for other work, not just in the new business, but also our respective existing businesses.”

John

Client / Corporate and Commercial

“We have found that the TSP solicitors are very easy to work with and are happy to explain the legal language in a way that those of us without this background can understand. We also found them quick to understand our organisations ethos and consequent needs and to work on our behalf from that perspective.”

Paul

Client / Corporate and Commercial

“We first contacted TSP in the depths of lockdown back in early 2020 while looking to massage an existing contract for our business. Despite the obvious challenges of this new way of remote working and the speed with which we needed the documentation, Mary Anne Fedeyko worked her magic in supplying us with everything we needed in double quick time. Having received such a warm and professional service throughout, we couldn’t have asked for more and Mary Anne certainly saved the day on that occasion. It was several months later, knowing our contracts were in need of a full over hall, we again contacted TSP for further advice. This time Nicola Rout looked after the project and, like Mary Anne, handled the work with great humour and professionalism…what’s not to like!”

Kim

Client / Corporate and Commercial

“I have used Thompson Smith & Puxon on three separate occasions over the last couple of years. Firstly in conjunction with the sale/acquisition of my business and then in conjunction with Commercial Property matters and the disposal of both Residential & Commercial properties. I have been very satisfied with the overall performance of the various solicitors that I have dealt with & recommend their services. In particularly, the service I have received from Nick Mayles has been first class & he has been a pleasure to deal with. I have always found him to be responsive, professional, extremely helpful and made me feel supported throughout the transaction.”

Derek

Client / Corporate and Commercial

“We utilised the commercial team at TSP and they were very attentive and constructive in dealing with the instruction we gave and achieved a successful outcome in a very complex situation.”

Keith

Client / Corporate and Commercial

“TSP recently acted for me in the successful acquisition of £10million company. The advice, support and communication was superb and I look forward to working with the team again.”

Mark

Client / Corporate and Commercial

“TSP have been incredibly helpful with a wide variety of tasks. They have had an expert on hand to support with whatever we have needed and everyone we have engaged with has been knowledgeable and professional.”

David

Client / Corporate and Commercial

“Retaining Thompson Smith and Puxon to handle our restructuring proved to be a wise decision. Thompson Smith and Puxon, led by Claire Powell, assessed my requirements, investigated applicable laws and formulated a detailed plan to achieve my goals. The complicated issues were effectively communicated to me so that I understood my options and potential outcomes. Claire understood the legal arena care homes operate in and her experience in providing advice to the care industry, and ability to work closely with the company accountants, was particularly helpful.  She balanced a refreshing level of pragmatism with keen insight into potential issues and, and offered effective solutions. I would not hesitate to recommend Claire, and the rest of the team at Thompson Smith and Puxon, to other businesses.”

Gill

Client / Corporate and Commercial

“I run a small specialist accountancy practice advising a wide variety of clients. In the course of this work I have used the services of TSP legal. I find that they fully understand the problems my clients face and their service is reliable, efficient and always delivered in a personal and competent manner. I use them personally and I recommend them to my clients.”

Brian

Client / Corporate and Commercial

“We contacted Nicola Rout to provide us with a contract for a new venture within our business, providing physiotherapy to children in schools as part of their EHCP’s. From start to finish we had accurate timescales, costings and were made to feel that our input was welcomed in all aspects. Nicola guided us through the contract and let us know the elements that we needed to draw our client’s attention to. A few weeks on from this I needed Nicola’s advice on a paragraph from the contract and she was most obliging to help. The whole process was outstanding and we would highly recommend Thompson Smith and Puxon.”

Danielle

Client / Corporate and Commercial

“Jolyon Berry has been a coveted contact for myself and the business, whenever I have needed him I have always had a rapid acknowledgement of my instruction and then sound proactive advice. My biggest praise is on the no nonsense advice followed by mutual agreement and then action. He is such a down to earth person it makes dealing and understanding the tricky world of employment law easier to grasp. I would highly recommend Jolyon Berry.”

David

Woodward Markwell

“I recommend the TSP employment team strongly and without hesitation. I have always found Jolyon Berry, Lisa Dixon and Sam Welham to be meticulous, responsive and very knowledgeable. They provide sensible and practical advice to employers and employees, as well as being confident litigators when necessary – and perhaps most importantly, they really understand their clients.”

Katya

Employment Barrister

“I would highly recommend Jolyon to any business needing advice on an employment issue. I have dealt with Jolyon Berry for 15 years and always found him very professional and has a fantastic understanding of the commercial and operational implications to the business. He explores and explains the options available, without using too much legal jargon, whilst advising on any potential risks.”

Mike

Precon Products

“I would happily and highly recommend Jolyon Berry to any business needing advice on an employment issue. Jolyon is very professional and demonstrates a welcome understanding of the commercial and operational implications to the business. He confidently explores and explains the options available, without using too much legal jargon, whilst advising on any potential risks.”

Rob

OnSide Youth Zones

“I have used TSP twice in the last couple of years and have found them to be very professional in their work. They make you feel comfortable and always answer and queries that come up. I have always felt that TSP is always work with my interest at the forefront.”

Adam

Private Client / PICN

“My late husband and I visited TS&P in 2015, having made an appointment with paralegal Stacey Anderson for advice. We chose TS&P after a recommendation from Citizens Advice Bureau. From the moment we entered the offices in Clacton on Sea, we were impressed by the professionalism, empathy, understanding and compassion every member of staff showed us. Stacey especially, reassured my late husband and I throughout the whole process. We were always allowed plenty of time to talk, ask questions, together with the opportunity to discuss opinions and clarify alternative views. The professional expertise of TSP shown to my late husband, coupled with their reassurance, support and advice allowed my husband faith that in his absence, I would be guided trustfully to pursue his Personal Injury & Clinical Negligence claim until its conclusion. To conclude, I have always found Stacey to be a fountain of knowledge, allowing me time to make discussions having given me all the facts. The whole team including barrister Vanessa Cashman were always entirely professional and supportive. I would always recommend TS&P to anyone requiring any form of legal advice or representation.”

Mandy

Private Client / PICN

“My case was a very long one due to many reasons none of which were the fault of my solicitor’s, just a lengthy process. During this time, I could not have asked for a better firm to look after me informing me all through the process advising me and guiding me through. they didn’t make me feel that I was just a client but a person who was needing help through that case. Thompson Smith and Puxon would get my highest recommendation to anyone who requires any help, offer solid advice as they listen to you .and in any way you have of explaining yourself, from the solicitor’s and all the other staff they do this in a personal and professional way. I won my case and received more than I had set out to do, but I would have not got anywhere without this firm and the guidance they gave.”

Lesley

Private Client / PICN

“As a medical expert I have been instructed by Steve Webb and Sam Welham at Thompson Smith & Puxon for many years. That applies for both personal injury and medical negligence cases. The instructions are always very clear. When instructions are received they are usually accompanied by all the relevant information, that is case notes and images. In addition, I am supplied with the relevant passwords for the documents. It is always possible to discuss matters on the telephone if required. The standard of professional contact has not changed over many years. My opinion is that the company has excellent professional standards. I do not have any reservations in recommending Thompson Smith & Puxon for the Legal 500 process.”

Tudor

Client / PICN

“I have worked alongside Sam Welham who has supported me with my personal injury claim. Throughout the process, Sam has been absolutely amazing at advising and I value his professional opinion. I am also impressed with how matters tick over if Sam is unavailable and the company all pull together to ensure there is no delay if further documentation is needed or received. Sam’s sensitive and kind approach fills you with complete trust in him. Sam has also been very understanding, and has shown a genuine interest in my recovery and I cannot thank him enough for how he has continued to manage the case. I would not hesitate to recommend Sam and TSP to anyone.”

Terel

Client / PICN

“TSP has provided legal services to myself and my family for over a decade, including dealing with my father in Laws estate, Wills for myself and my partner and more recently my partner’s estate when he passed away in 2019, including conveyancing for two properties. TSP were very helpful, supportive and guided me through all steps involved in managing the estates and kept regular contact with me, especially during the difficult times in 2019. I would not hesitate to recommend them.”

Claire

Private Client / Wills and Estates

“Aileen Hirst, of Thompson Smith and Puxon, assisted me in the administration of my mother's Estate, following my mother's passing in September 2019. Aileen's professionalism is of the highest quality, she is consistently thoughtful, efficient and very easy to communicate with. I would recommend her without hesitation.”

David

Private Client / Wills and Estates

“Having received a recommendation, my sister and I instructed Robert Ashworth to administer our late mother’s estate. On paper, this process should have been simple but, upon review, Robert advised us of potential issues that we may face in the future and clarified the best approach for all parties. It was clear that Robert went above and beyond to advise us on complex matters and, during the entire process, he displayed outstanding professionalism and expertise. We would strongly recommend Robert for private client matters, especially estate administration, wills and inheritance planning. I believe he is an exceptional solicitor who endeavours to deliver the highest standards in all aspects of his work.”

Ewen

Private Client / Wills and Estates

“Myself and my family have engaged the legal services of TSP on a number of occasions and always experience excellent and professional services from their staff. TSP has handled matters of probate for my late parents in the UK and liaising perfectly with the Spanish legal counterparts for the inheritance of their holiday holiday home. Given the circumstances we were relieved to have worked with Aileen Hirst who is highly efficient and always a pleasure to deal with. A colleague also handled the conveyancing on the sale of my parents UK home with equal sensitivity and professionalism. Due to my positive experiences with TSP, I have since worked with Aileen Hirst on revising my UK Will and appointed a Power of Attorney - which was handled with the usual efficiency which I’ve come to expect. The professional legal advice I received was invaluable. I shall be turning to TSP for all my future legal advice and transactions as will other members of my family.”

Graham

Private Client / Wills and Estates

“Fiona Ashworth came to me highly recommended by a former colleague. I in turn have recommended Fiona to a number of friends, who have had less than straightforward Estates and Lasting Powers of Attorney to contend with. Without exception, they found Fiona to be sensitive to their needs, taking the worry and concern out of their respective circumstances. Fiona has the perfect balance of calm and able professionalism. Having instructed Fiona on a matter, I whole heartedly share my friends’ observations; it has been a privilege to work with her. I have no hesitation in continuing to recommend Fiona to others as I have done over a number of years.”

Jane

Private Client / Wills and Estates

“TSP were my late father’s solicitors and when he died unexpectedly it could have been a very difficult process to sort out his affairs in addition to dealing with the emotional elements and grief. Fortunately, we were in the safe hands of Fiona Ashworth who could not have been more sensitive, engaged or empathetic. From the first time we met her, she was patient and understanding; able to guide us through the complexities of probate in a way which simplified things and made the options clear. At a time when uncertainty and emotional vulnerability were high, to know we had Fiona on our side was a huge relief, and a major worry off our minds. I cannot thank her and TSP enough.”

Jeremy

Private Client / Wills and Estates

“Fiona Ashworth provides a superb private client service. Fiona is highly knowledgeable yet very approachable and distills complex matters into client-friendly explanations. Her expertise, candour and down to earth approach make her a refreshing and highly authentic practitioner. This is the culture she imbues to her team.”

Ted

Private Client / Wills and Estates

“Our family have used TSP over a number of years, for various different matters. We have found TSP to be highly professional & understanding of our needs. Always prompt to answer any questions raised. Treated with courtesy & respect at all times, & what is rare in these times, a personal touch. I have had the pleasure of engaging Robert Ashworth, albeit in the saddest of circumstances. Over the past year I have sadly lost my brother & my father. Robert has helped me deal with both their estates. His compassion, thoughtfulness, professionalism, & kindness has helped me greatly during these difficult times. Robert has gone above & beyond. A thoroughly first class, decent man.”

Paul

Private Client / Wills and Estates

“Fiona Ashworth was a great help when we were updating our Wills and Powers of Attorney. It was a difficult time for us as we had recently lost our son to cancer. However, Fiona handled our affairs most sensitively and we appreciated her friendly but professional approach. She was able to point out a number of scenarios which hadn’t even occurred to us, and her thoughtful approach was most helpful. She was able to explain quite complex matters in clear and understandable language. We particularly valued her willingness to cooperate with our Accountant and Financial Advisors as this helped to avoid unnecessary duplication.”

Richard

Private Client / Wills and Estates

“I have been a client of Fiona Ashworth for a long time and prior to her joining Thompson Smith and Puxon. She has assisted me with writing my previous wills and also with the compilation of my Powers of Attorney, both health and financial. At all times I have found Fiona efficient and sensitive to my thought and wishes. Due to a change in circumstances I recently decided to re write my will with Fiona’s assistance. She made herself aware of my history and emotional involvement in relation to the beneficiaries and advised the best approach in order to protect any inheritance I may leave. I struggled with making decisions regarding the approach to the new will which was somewhat complex, but Fiona was patient throughout the process and eventually we came to an agreement on the approach which will simplify things for the future and also align to my wishes. Overall Fiona gives an excellent service and always ensures that the client is happy but that the client is also protected for the future.”

Private Client / Wills and Estates