Client testimonials

“WORK: Professional Deputyship Hugh Jones Solicitors have provided my brain injured son and us as a family, a comprehensive and fair service. We are always given the option to be involved when big decisions need to be made and they are very pragmatic in approach, always using common sense in the decision making process. Highly recommended if you are in the unfortunate position of needing a professional to manage the money of somebody who is lacking in capacity to make their own financial decisions.”
Mrs Z
“WORK: Professional Deputyship with regards to Hugh Jones Solicitors, who since 2012 have acted as deputy for my son. We must say they have been outstanding in that role, and the people we deal with we look on as friends. We have met then personally which is very important. They were there in the early stages when you need them most. And they are there now if and when we need them. I personally don’t sing peoples praises easily, but the team that we have are outstanding always there if we need them.”
Mr A
“WORK: Professional Deputyship Dealing with a child with an acquired Brain Injury as a result of a RTA at the age of seven has without doubt its own trials and tribulations, as the child grows from childhood to a young man and on to adulthood and fatherhood so does the trials and tribulations. As a family with a son now aged 39 we have been fortunate to have been advised and guided by Hugh Jones of Hugh Jones Solicitors and his team throughout the years. Hugh was appointed as my sons Court of Protection Deputy and has assisted and guided us through the very complex issues that prevail following such an injury. Hugh has gained the respect and trust of our son over the years and his professional no nonsense approach to his duties in representing our son has helped defused many unpleasant situations that have occurred. Hugh’s team that we deal with on a regular basis all seem to be driven by the same approach to their duties and strive to ensure that the wellbeing of our son is of paramount importance in any decision made. We would like to take this opportunity to thank Hugh Jones for his technical knowledge and guidance and to his team especially Chris Gallagher who has spent many years getting to know our son and his needs. It is without doubt that we would not have achieved the success we have without the hard work and attentiveness of all involved, and we once again thank each of them for their dedication to our son.”
Mr B
“WORK: Expert Witness I have used Hugh Jones solicitors for a number of years to prepare professional deputy reports for clinical negligence cases and have always found them to be excellent, both in terms of the content of their reports themselves and in their handling of the process. In recent times I have primarily dealt with Rebecca Brown, though I have also used other individuals at the firm.”
Mr C
“WORK: Professional Deputyship Darren’s work is top notch, he is quick to respond and gets things done, he is amazing.”
Mr D
“WORK: Professional Deputyship We are very happy with the work that your firm has done for us in all areas. We feel that you and your staff are very conscientious and very expert in the work you undertake as well as being courteous and pleasant.”
Mr E
“WORK: COP Dispute Just a very quick note to say a massive thank you to you all for your tremendous efforts over recent weeks and months in respect of this case. I was so relieved to finally see justice done and the right decision reached, in the judge’s excellent and comprehensive judgement. I hadn’t realised until the end of the case what a stressful burden all this has been on me for the last few years - and especially since I became aware of the new wills (2015 and 2017). I am feeling somewhat drained but very, very relieved this evening. I’m truly grateful to you all for your dedication and professionalism throughout all of this. Please pass my thanks on to those in your teams”
Mr F
“WORK: Professional Deputyship We thank you for your support, understanding and incredible service you always provide to our family. You’re truly wonderful and it never ever goes unnoticed.”
Mr G
“WORK: Professional Deputyship Thank you very much for all your patience and support over the last couple of years. We truly appreciate it.”
Mrs H
“WORK: Expert Witness I have always received the most professional and efficient service from Hugh Jones Solicitors. Rebecca Brown is extremely knowledgeable and good to work with”
Mrs I
“WORK: COP Dispute I was delighted with the service I received from Chris Gallagher of Hugh Jones in relation to a case regarding a disputed statutory will of an elderly relative. He rapidly got to grips with the details of the case and was helpful and responsive in proposing how we should approach the case and in dealing with the Official Solicitor and with other parties on my behalf. He found an excellent barrister and ensured she was fully briefed for the case - where we secured a positive outcome. I would be happy to recommend Chris to others in the future.”
Mr J
“WORK: Professional Deputyship Very friendly and professional, Jenny was always available.”
Mr K
“Work: Grant of Probate Very well done! Thank you, Staff are very accommodating and kind. I am so very satisfied. Thank you!”
Mrs M
“WORK: Private Client Advice clear and concise and felt explained to me in terms which I could understand. Highly professional. Always able to leave a message and always received swift response. Unreservedly I would highly recommend with confidence. Just a vote of confidence and my thanks always for the care and courtesy extended.”
Mr N
“WORK: Will Prompt replies to any query via e-mail and constantly kept up to date.”
Mrs O
“WORK: Will Clear, Appropriate, entirely helpful, courteous and efficient. Max Points, truly excellent.”
Mr and Mrs P
“WORK: Will Good advice was given at every level. The service was good. I cannot thank you enough for getting me through a very difficult time. I had no problem, always made contact, I would recommend Tania anytime. She was very good at dealing with everything.”
Mrs Q
“WORK: Will Everything was clearly explained. Charlotte always responded to my emails and was very helpful. Great service and expertise that met my needs.”
Mrs R
“WORK: Will We were extremely happy with Charlotte and the work she did producing our Wills and we wouldn’t hesitate in recommending Charlotte to any family members or friends in the future.”
Mr and Mrs S
“WORK: Will Charlotte is extremely knowledgeable and helped us think about things we might want to put in our wills that we wouldn’t have thought of. She is very reassuring and friendly. Very easy to talk to and available when I needed her. Charlotte is an excellent solicitor - cannot praise her highly enough.”
Mr and Mrs V
“WORK: Advice I am very pleased with all of the help support and advice I was given. Without your help I would have not got closure to the claim. So I thank you from myself and my son. Excellent work and thank you. You went above and beyond to help us in getting the claim sorted out. We could not have done it without your help. Every time I needed help and advice you were always there at the other end of the phone and letters. I would recommend you to anyone who needed help with a situation that we was put in trying to finalise a claim. I would recommend you to anyone who needed help with a situation that we was put in trying to finalise a claim.”
Mrs W
“WORK: Property Thank you. Especially re the advice when the people who bought the house wanted to claim for skip hire after the sale had gone through. I would have paid them, but followed advice and they dropped the claim.”
Mrs X
“WORK: Will Very helpful and explained everything well. Did what was required. Very good under the current circumstances (COVID-19).”
Mr and Mrs Z
“WORK: Deputyship Jenny was extremely helpful to my mum, meeting her myself was very comfortable and she answered every question I had and explained it all well. She was really lovely”
Miss A
“WORK: Will Fiona explained everything thoroughly in a fashion we could understand. She kept us up to date promptly and I would add in a friendly way.”
Mr B
“WORK: Will Excellent advice given - glad I managed to find Hugh Jones Solicitors as they are specialists in this field. It was good that the initial consultation was with Hugh which was good to speak with "top man". Fiona was always at the other end of the phone to answer queries.”
Mr and Mrs C
“WORK: Will You were able to carry out the work required very efficiently. We had confidence in your expertise in undertaking this work. Very happy with the level of service and speed of response. Always able to contact our responsible lawyer when needed.”
Miss D and Mr D
“WORK: Will Total faith in the company, always accessible and friendly but also professional. A firm I have every confidence in that will look after my interests in a friendly yet professional way.”
Mrs F
“WORK: Will I have been very pleased with the legal work that has been carried out for me. Fiona would always get back to me promptly if she wasn’t in the office. Fiona and Lashay have been very helpful and excellent at explaining things. They were also kind and compassionate at which has been a very stressful, upsetting time.”
Miss G
“WORK: Will I would like to thank both Charlotte and Kirsty for their service and extreme patience.”
Mr and Mrs I