Client testimonials

“Capsticks have provided comprehensive, practical advice on some complex HR issues impacted by the pandemic. This has included advice on the risks associated with allowing staff to manufacture and wear their own PPE and the risks of refusing, how to ensure that management processes are progressed with a view to protected patient safety, and dealing with staff who refuse to return from home-working due to fear of virus transmission and risk factors including race and disability. They have also supported us to amend our employment contracts to better meet the needs of a more flexible workforce.”

Don Fairley, Workforce Director

Royal Berkshire NHS Foundation Trust

“The James Paget University Hospital NHS Foundation Trust has been working with Capsticks for several years and really value the work they carry out in their role as our panel firm.  From the start of our working relationship we have worked in partnership and I have found the team to be flexible and responsive. The teams provide prompt and proactive advice on both the legal matters and wider organisational points. The team are expert, accessible at all times and always willing to assist wherever needed. The advice given has helped support members of the Trust through a range of issues and practical recommendations. The Trust receives a first-rate service from the Capsticks and their dedication to their profession is exceptional.”

Anna Hills, Chief Executive

James Paget University Hospital NHS Foundation Trust

“BHT has been a client of Capsticks for more than 10 years. During the past year, as well as providing us with support to our business as usual (which has included complex employee relation cases, employment tribunals, organisational change and TUPE) the team has provided advice specifically in relation to issues arising from the COVID-19 Pandemic. The advice has covered a wide range of issues; this includes (but is not limited to) the following areas: Contracts/MOUs with employers (NHS and non-NHS) providing staff Onboarding: NHSP rapid response contracts for new workers Redeployment of staff: disciplinary/regulatory issues and indemnity for clinical negligence Terms and conditions: annual leave, furlough and pay for staff and agency/bank workers Health and safety issues: risk assessments; home working; swabbing of asymptomatic colleagues, quarantine and travel issues The Capsticks team has been extremely responsive throughout, understanding the pressures that we are under from regulators, unions and our colleagues. Their advice is well-researched and founded on years of knowledge of working in the NHS, giving me and the executive team the confidence in our decision making.”

Bridget O’Kelly

Buckinghamshire Healthcare NHS Trust

“Capsticks advised the Trust on a multi-million pound deal to design, finance and build two multi-storey car parks and to find a car park operator for all of the Trust’s parking.  The contractual arrangements were particularly complex and the Trust were supported principally by Lee Clarke and Henry Matveieff and their teams.  Lee and Henry worked very closely with the Trust team to advise at every stage of the procurement and contractual negotiation processes.  Their advice was timely, responsive and proactive, appropriate, professional and personable and allowed the Trust to secure contracts that achieved the Trust’s objectives for the project.  Not only did they turn the Trust’s objectives into contracts, they introduced critical issues that the Trust team had not considered, and were able to negotiate directly on the Trust’s behalf on contractual matters.  Full financial close on the deal was reached in August 2020, despite the impact of COVID-19 on working arrangements at the Trust, at Capsticks and for the other parties involved.   Our experience has been such that Lee and Henry continue to be the go-to team that we approach for legal advice on other projects; it has been, and continues to be, a pleasure working with them.”

Chris Archer, Assistant Director of Strategic Development

Sandwell & West Birmingham NHS Trust

“MTVH have worked with Capsticks across a number of complex and routine legal issues. The collaboration between teams has led to significant improvements in the delivery and management of key transactions across the business.  These work streams have ranged from putting in place a comprehensive power of attorney approach across our business.  Simplifying and speeding up sales transactions across multiple business streams as well as comprehensive procurement support. The team are well resourced, knowledgeable and have an acute understanding of the need to act with speed and accuracy to support our business needs.”

Kush Rawal, Director of Residential Investment

Metropolitan Thames Valley