Praised for its ‘attention to detail, empathy and client service’, the team at Debenhams Ottaway provides a diverse offering, often advising on lifetime planning for the protection of vulnerable adults, the administration of trusts, and inheritance tax issues. The ‘magical’ Susan Glenholme heads up St Albans-based practice with her deep knowledge of private wealth management, the drafting of lifetime trusts and registration of enduring powers of attorney. Claire Sharp maintains a trust-focused practice, regularly dispensing advice on life interest trusts and discretionary trusts, in addition to being appointed by clients as trustee or executor. The ‘excellent’ Rachel Hyndman is particularly experienced in advising on Court of Protection issues concerning care for the elderly and deputyship issues.

Legal 500 Editorial commentary

Testimonials

Collated independently by Legal 500 research team.

  • ‘Generally knowledgeable, helpful, and get back to you in a reasonable time frame.’

  • ‘Debenhams Ottaway looks after my high-net-worth clients. I have always been extremely impressed with the team, and have only ever received positive feedback from clients. I would say that their strongest points are attention to detail, empathy, and client service.'

  • ‘Susan Glenholme is magical. Her calm manner settles your nerves even in the most complex of situations.’

  • ‘Barry Griffin and Rachel Hyndman are both excellent.’

  • ‘I have never worked with more caring and considerate lawyers. They go the extra mile to ensure you understand everything that is being discussed.’

Lawyers

Hall of Fame
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Hall of fameDebenhams Ottaway
Susan is the managing partner of Debenhams Ottaway and also manages the growing Wills, trusts and probate team. She offers specialist advice in Wills, probate, trusts, tax planning and estate administration and also advises elderly clients in relation to their general affairs, in particular, the preparation of lasting powers of attorney and their registration. Susan is regularly appointed by clients to act as executor, trustee and attorney. Her client base includes a variety of private clients and a number of high-net-worth clients based both locally in Hertfordshire and in London.

Practice head

The lawyer(s) leading their teams.

Susan Glenholme

Other key lawyers

Claire Sharp, Rachel Hyndman, Andrew Spearman, Barry Griffin