Fintech
New RBI IT Outsourcing Directions and Key Takeaways for Fintech Agreements
On April 10th, 2023 Reserve Bank of India (“RBI”) issued fresh directions to financial institutions (also referred to as “Regulated Entities”), concerning outsourcing of information technology (“IT”) services and IT-enabled services (“ITeS”) to third-party service providers (whether or not belonging to the same group of companies as that of the financial institution), titled the ‘Reserve Bank of India (Outsourcing of Information Technology Services) Directions, 2023’ (“IT Outsourcing Directions”). RBI had first proposed this in its Statement on Developmental and Regulatory Policies dated February 10th, 2022, a draft was also put for public comments in June 2022. This comes in light of the increasing boom in the use of digital mediums in customer onboarding, KYC and loan disbursement.
05 May 2023