Personal injury - Leading Juniors
Leading juniors are those with significant experience of key cases, strong market recognition from both peers and clients, and are seen as future candidates for silk.
1
Temple Garden Chambers
‘James provides practical and realistic advice. He does not sugarcoat bad news but always has a strategy to present a case in a compelling and supportive manner.’
Christian Du Cann
1
39 Essex Chambers
‘Christian has a phenomenal depth and breadth of experience.  He has an excellent manner with clients, putting them at ease and explaining complex matters in a straightforward way.’ 
Shaun Ferris
1
Crown Office Chambers
‘Shaun is a very capable negotiator and has achieved some fantastic results. He is very personable and well liked by insurance and lay clients alike.’
Jeremy Ford
1
Deka Chambers
‘Jeremy builds up solid relationships with the clients and is able to have difficult, firm discussions and get results.’
Catherine Foster
1
Crown Office Chambers
‘Catherine is flexible and nimble. She adapts to the unfolding facts of the case always looking at the bigger picture and how to resolve matters in a pragmatic way.'
1
Temple Garden Chambers
‘Marcus is extremely hardworking and really understands the medical evidence. He is very thorough and presents well thought out arguments at court.’
Roger Harris
1
2 Temple Gardens
‘He is exceptionally thorough and hard working with an encyclopaedic knowledge of the law in this area. Animals Act cases are a particular strength. He is a determined and supremely effective advocate.’
Patrick Kerr
1
12 King’s Bench Walk
‘Inspires confidence with grasp of brief and in particular has excellent judgement. An absolute delight to work with he is very good at putting clients at ease. A deft negotiator and tactician in difficult cases.’
Justin Levinson
1
1 Crown Office Row
‘Very approachable, technically excellent, extremely good with handling clients in sensitive cases and adopting a practical approach to achieve the successful resolution of very complex matters.’
Nigel Lewers
1
12 King’s Bench Walk
‘His attention to detail is fantastic, he is able to get to the issues quickly and calmly he has exceptional client care skills, he is a pleasure to work with, but he is also technically brilliant.’
Julian Matthews
1
7BR
‘Julian is superb with tactics and strategy, and excellent with clients. He is a fierce advocate and always brings the salient elements of a case to light when on his feet, again his tactical prowess comes to the fore.'
Christopher Russell
1
2 Temple Gardens
‘He is exceptionally hard working and thorough with a very substantial knowledge of all aspects of personal injury law. He is also an extremely persuasive and well respected advocate.’ 
David Sanderson
1
12 King’s Bench Walk
‘Impeccably polite, highly responsive and a joy to work with. Clients love him and his advice is spot on. His advocacy is incisive and he inspires real confidence in a court setting.’
Gemma Scott
1
12 King’s Bench Walk
‘Gemma is a brilliant all rounder. She is a genuine expert in this specialist area, great with the clients and a great advocate.’
Bruce Silvester
1
Deka Chambers
‘Forensic, analytical and a commanding presence in court. Easily a match for the most experienced and high profile KCs working in this field.’ 
A. John Williams
1
Crown Office Chambers
‘John has a deep understanding of the issues, generic documents and potential defences in asbestos claims. He is very good dealing with experts and witnesses and mounts a robust cross examination.’
Aliyah Akram
2
Outer Temple Chambers
‘Aliyah is extremely strong on challenging asbestos disease claims. She knows the case law inside out and has been involved as a junior in some ground breaking work in recent years, so she can temper her view of the law with her experience in front of the bench.’
Ben Bradley
2
Outer Temple Chambers
‘Ben’s enthusiasm and drive to get best results is impressive. He has a great manner with clients, experts, opponents and in court and is willing to put whatever time is needed into a case to get the best outcome.’
Jonathan Butters
2
Devereux
‘Jonathan is always really well prepared, has a keen eye for detail and is excellent with clients.’
Sadie Crapper
2
39 Essex Chambers
‘She is incredibly thorough and provides an incredible amount of support and guidance. She is a fierce advocate and negotiator.'
Ian Denham
2
Outer Temple Chambers
‘Ian is proactive, knowledgeable, able to tackle complex issues and able to simplify matters for the client brilliantly. His in-depth knowledge of case law makes him a very impressive advocate.’
Jim Duffy
2
1 Crown Office Row
‘Jim really does have all the skills you want in a barrister he is organised, responsive and brainy. He really thinks about the issues in a case and solicitors trust him to advise on complex points of law.’
Lee Evans
2
Farrar’s Building
‘Excellent eye for detail, quickly absorbs information, brilliant preparatory work and a pleasure to deal with. He is approachable and excellent in conference, managing the flow and direction of discussions whilst getting to the issues.'
Stephen Glynn
2
Deka Chambers
‘Stephen is very quick to respond and to get to grips with cases. He is prepared to take on riskier cases. He is approachable. He is good on quantum assessment and a very clear and persuasive advocate.’
Peter Houghton
2
Crown Office Chambers
‘He is strong across the board, a go-to in complex serious injury cases.  He is incredibly able in complex causation cases (liability and quantum) and has real strength with marshalling experts and their evidence.’
2
Temple Garden Chambers
‘He is very good at cutting through to the crux of a matter and focusing on the key points. He is a strong negotiator – has secured some excellent results at JSM in many cases. Good handling of difficult clients.’
Meghann McTague
2
2 Temple Gardens
‘Thorough and with great attention to detail. Approachable and excellent with clients. Pragmatic and a good negotiator.’ 
Colin Mendoza
2
Devereux
‘Colin is always thoroughly prepared and very tough in negotiations while very friendly with clients and experts.’
Colm Nugent
2
Gatehouse Chambers
Tactically astute, Colm brings a wealth of experience to all cases. He offers a unique insight and is very tactically flexible, offering a different viewpoint and approach for how to take a case forward. Clients love him.’
2
Temple Garden Chambers
‘Lionel has a great depth of knowledge of catastrophic personal injury claims. He is extremely personable and approachable and has a fantastic attention to detail.’
John-Paul Swoboda
2
12 King’s Bench Walk
‘John-Paul has a real eye for detail. He is exceptionally detailed in his advice and very good with clients. He is outstanding on his feet and a go to junior for almost all case types.’ 
Harry Trusted
2
2 Temple Gardens
 ‘Very sharp, robust and experienced in traumatic brain injury claims. Attention to detail is second to none. Excellent advocacy skills.’ 
David White
2
12 King’s Bench Walk
‘Good attention to detail, has a calm demeanour and develops a good relationship with the client from an early stage. Shows empathy.’
Gemma Witherington
2
Crown Office Chambers
‘Gemma has a great understanding of client’s concerns and is able to build a rapport with them. She is able to tailor her advice to the fundamental issues.’
Daniel Clarke
3
Outer Temple Chambers
‘Very bright, but also very approachable, calm and sympathetic with clients. Written advice always comprehensive. Takes a collaborative approach to cases. Very clear and precise advocate.’
Stephen Cottrell
3
Devereux
‘He has incredible attention to detail and analytical ability. He always deals with instructions efficiently and finds practical solutions to the most challenging cases.’
Quintin Fraser
3
39 Essex Chambers
‘Quintin is a first-rate advocate, a real natural talent – you have total confidence in his ability to put across your case in court.’
Bruno Gil
3
Old Square Chambers
 ‘Accessible, very hardworking, prepares impeccably and extremely good client manner - a star of the junior Bar.’
Anna Hughes
3
2 Temple Gardens
‘Anna is known for being very tenacious and our last case was no exception. She is a hard negotiator and always comes prepared to argue her corner vigorously.’
Robert Hunter
3
Devereux
‘Rob is extremely thorough leaving no stone unturned when going through papers and preparing his opinions. Very approachable and helps put clients at ease when dealing with complex issues.'
Joel Kendall
3
12 King’s Bench Walk
 ‘Joel has a very incisive approach providing clear, concise, robust advice. He is a tenacious but pragmatic litigator has a first rate technical understanding of the law and is highly regarded by both clients and instructing solicitors.’
Andrew McLaughlin
3
12 King’s Bench Walk
 ‘Andrew has a fantastic attention to detail coupled with a very commercial and straightforward manner in dealing with things, taking the appropriate points.’
Timothy Meakin
3
7BR
‘Absolutely brilliant with the clients, professional but personable and relates to the clients needs and understanding in sensitive cases like bullying and harassment.'
John Meredith-Hardy
3
Farrar’s Building
‘John is very thorough, organised and capable. His technical skills are superlative. He is just the person to instruct in a complex quantum dispute.’
Scarlett Milligan
3
39 Essex Chambers
  ‘Scarlett’s approach to evidence is meticulous and she is a fantastic advocate, support and all round super person. A real team player who solicitors feel lucky to work with.’
Iain O’Donnell
3
1 Crown Office Row
‘Iain is an expert in the field of civil abuse cases and has a wide range of experience in this area including taking cases to the Supreme Court. He gives good advice, clients feel at ease with him and he has his head in the detail.’
Patrick Sadd
3
Outer Temple Chambers
‘Patrick has exceptional client care skills and is able to advise clients really effectively about issues that are often sensitive or traumatic in nature.’
Adam Samuel
3
Old Square Chambers
‘Attention to detail, commercial acumen and knowing which points to take. He is impressive in cross examination of witnesses and knows how to draw evidence from even the most hostile witnesses while maintaining a dignified calm.’
Shahram Sharghy
3
1 Crown Office Row
‘Shahram has extraordinary commitment to his clients' best interests irrespective of what hurdles arise as a result. He has empathy and expertise, which is a fantastic combination. Clients always feel that he has their corner.’
Christopher Stephenson
3
Deka Chambers
‘Chris is very hard working and will always identify the key issues in a case and set out a plan as to how to resolve them. He is also very personable and has a good manner with clients.’
Kiril Waite
3
7BR
‘His advocacy is excellent - he is calm, measured and authoritative and makes very persuasive submissions.’
Andrew Wille
3
Farrar’s Building
‘He provides excellent analytical skills. He is flexible and works well as part of a team. Instructions are dealt with always before the deadline set.’
Will Young
3
Outer Temple Chambers
‘Thorough consideration of cases, regular updates in relation to work undertaken, user friendly and personable, clear and concise with clients. Able to put clients at ease. Well prepared in relation to advocacy.’ 
Emma Zeb
3
Gatehouse Chambers
 ‘Emma brings an all round excellent addition to any legal team, the clients warm to her, she is always thoroughly prepared, forensically precise, is a robust advocate and a dominant presence in the court room, but remains unflappable in the most trying of circumstances.‘
James Aldridge
4
Outer Temple Chambers
‘James is an outstanding personal injury and clinical negligence barrister. He is superb on his feet and always well-prepared in conference.’
Helen Bell
4
2 Temple Gardens
 ‘Helen gave clear and pragmatic advice. She is approachable and helps secure good outcomes for client.’
Tom Bourne-Arton
4
Farrar’s Building
 ‘He is able to empathize with clients but at the same time anticipate and advise on difficult issues to overcome. He is reliable, efficient and has a good eye for detail.’
Rachit Buch
4
12 King’s Bench Walk
 ‘Rachit has a phenomenal eye for detail, he is always brilliantly prepared, and genuinely has the knack of putting clients at their ease.’
Tamar Burton
4
Cloisters
  ‘Tamar is a smart negotiator, and is very impressive. During a round table meeting she deals with particularly emotional clients in an unusual situations with tact and sympathy whilst remaining rock solid in her negotiations. She develops a clear tactical strategy and deploys it to brilliant effect.’
James Byrne
4
Deka Chambers
‘James is always looking for an innovative approach. Very hard-working, he really goes that extra mile for his clients.’
Craig Carr
4
7BR
‘Craig’s attention to detail is extremely good. He is able to pinpoint the key issues in a case and his written advices are among the best. His advocacy skills are similar, he has a calm and composed assurance and is able to focus in on the key issues.’
Suzanne Chalmers
4
Crown Office Chambers
‘Suzanne's attention to detail is exemplary. She very responsive and always alive to economic opportunities to achieve the best possible outcome for the client. ’
William Chapman
4
7BR
 'William is thorough and methodical, and his advice is always detailed and practical.'
Thomas Collins
4
Deka Chambers
'Impressive counsel, with commendable knowledge of travel law issues. He has a fantastic manner with clients.'
Jeremy Crowther
4
Deka Chambers
‘An excellent advocate who is very good with lay clients - he gives good robust advice with kindness. Very experienced in workplace accident claims. Very pragmatic and achieves great results.’
Christopher Edwards
4
Old Square Chambers
‘Chris provides clear, sensible and well thought out advice with close attention to detail. He is very good with clients, even the more demanding ones, and can explain very complex matters in a simple, straightforward way.’
Laura Elfield
4
Deka Chambers
 ‘Laura is an exceptional barrister who is an absolute delight to work with even on the most difficult and stressful matters.  She is very experienced and extremely clever.’
4
Temple Garden Chambers
 ‘Paul is very dependable – a very approachable barrister, and always willing to speak about difficult issues in cases and how best to engage with them.’
David Green
4
12 King’s Bench Walk
 ‘David presents confidently whether with clients in conference or to a hall full of delegates. He is excellent on quantum issues most notably concerning statistics.’
Jack Harding
4
Deka Chambers
 ‘Responsive, approachable with a great depth of knowledge and understanding of this area of law. Highly experienced and very reliable.’
James Hawkins
4
3 Hare Court
‘James is an excellent advocate. He has an intellectual rigour combined with a meticulous approach to his papers which enables him to simplify and distill the key issues at the outset.’
Roger Hiorns
4
Deka Chambers
‘Roger is very approachable.  He has been asked to advise on liability and quantum, in conference with the client and at case management conferences.'
Isaac Hogarth
4
12 King’s Bench Walk
‘Provides clear advise on complex indemnity disputes which allows clients the ability to make early decisions and therefore able to consider the full commercial options available to them.’
4
Garden Court Chambers
 ‘Abigail is clearly very committed to achieving personal excellence, demonstrating a dedication to self-development, which is impressive, especially amongst personal injury practitioners.’
Anastasia Karseras
4
2 Temple Gardens
‘Anastasia gets straight to the heart of the issues and having found the important points analyses them superbly and exhaustively.’      
Caroline Lody
4
– 7BR ‘Excellent attention to detail in cases which are document heavy. Caroline is able to grasp the important issues and events and has excellent recall of facts.'
Mark Lomas
4
3PB
‘As ever, Mark is an extremely well respected barrister in the PI field. His attention to detail is second to none.’
4
Temple Garden Chambers
‘Paul is equally formidable as and advocate, on paper, in advices and drafting and before client and in JSM. He has always had a fine attention to the relevant information and is excellent at boiling things down to and prioritising key issues.'
Johnathan Payne
4
Deka Chambers
 ‘Johnathan is a tenacious barrister with a determination to fight for claimants. He is a superb communicator and strategist. He is a robust and persuasive advocate.’
Catherine Peck
4
12 King’s Bench Walk
‘Catherine is personable, hard working, is excellent on her feet. She often suggests arguments that are not considered leading to good settlements.’   
Angus Piper
4
Deka Chambers
‘Angus is a formidable opponent and a very capable lawyer. He is always up on the detail of a case and his knowledge of case law and procedure is second to none.’
Helen Pooley
4
Deka Chambers
‘Helen is one of the best junior barristers in her field - she is a superb advocate and an excellent negotiator, who is able to explain complex legal arguments in straightforward terms.’
Esther Pounder
4
Deka Chambers
 ‘Esther has a really empathetic, patient nature with clients and does so whilst maintaining a firm grasp of lots of complex information and paying meticulous attention to detail.’
Charlotte Reynolds
4
12 King’s Bench Walk
 ‘Charlotte has an incredible attention to detail and is very thorough in her preparation. She is excellent in conference, particularly with guiding experts to the key issues.’
Hugh Rimmer
4
Deka Chambers
‘Hugh is very knowledgeable and approachable. He is willing to fight cases that other barristers may not. His client care in conferences is always commented upon by clients.’ 
David Rivers
4
Old Square Chambers
‘Friendly, knowledgeable, tactical and committed. Good on his feet and good at getting the judge on side, David anticipates the mood of the court and the flow of evidence.’
Oliver Rudd
4
12 King’s Bench Walk
 ‘He possessed a keen eye for detail, listened and adapted arguments accordingly when he needed to, asserted his own position persuasively and by being collaborative in his approach achieved a successful settlement.’ 
Liam Ryan
4
7BR
‘Liam is in his element representing claimants who have suffered psychiatric injury. He has a natural flair for this area of law often receiving excellent results for clients.’
Tim Sharpe
4
Temple Garden Chambers
‘Tim analytical acumen is second to none. He has the ability as well to simplify the complex and deliver it simply and transparently in court. He has a keen attention to detail and adopts a very robust strategy to his brief.’
Charlie Sparling
4
Old Square Chambers
‘ Charlie is meticulous in his preparation, has a keen strategic eye for the most important issues in a case and is excellent with expert witnesses.’
Olinga Tahzib
4
Outer Temple Chambers
‘Olinga is very thorough and meticulous in his research and written work. He handles vulnerable clients with great sensitivity and his advocacy is incredibly clear, eloquent and persuasive.’
Gurion Taussig
4
Deka Chambers
‘Gurion is an exceptional barrister who is extremely versatile in dealing with any type of personal injury case.’
Holly Tibbitts
4
Deka Chambers
 ‘Holly is a measured and detail orientated barrister. She is thorough and quickly gets to grips with the documentation and issues at hand.’
Adam Walker
4
7BR
‘Adam is assiduous in his approach to advising in complex matter, including inquests.’
James Weston
4
7BR
‘Alongside his exceptional legal expertise, he brings a range of other attributes to his work, including meticulous preparation and attention to detail.’  
Asela Wijeyaratne
4
3 Hare Court
 ‘Asela is smart, amiable and always happy to help. He is great with clients and gets exactly what he needs from them quickly to progress the claim.’
Amelia Williams
4
1 Crown Office Row
 ‘She is clear and pragmatic in her advice and manages expectations sensitively. Her advocacy is thorough, and she is always exceptionally well prepared.’
Thea Wilson
4
12 King’s Bench Walk
 ‘Thea is able to absorb vast amounts of complex evidence and forensically pick out the key points.  Thea is great to work with and client’s respect her judgement.’
4
Lorna Badham
Outer Temple Chambers
‘Lorna is the epitome of an outstanding barrister, a shrewd tactician in pre-trial strategies and cross-examination, and a phenomenal advocate in court.’
4
Andrew Lyons
12KBW
 ‘Excellent on his feet, with the ability to identify and focus on the issues that matter to the judge.’
Sophie Beesley
5
Old Square Chambers
 ‘Sophie shows an instinctive ability to identify the needs of each client, treating them with care and attention whilst also providing firm advice that can be easily consumed by the client.’
Nick Blake
5
Farrar’s Building
‘Nick is particularly strong on his technical knowledge of the law and its strategic application for the benefit of the client.’
Stuart Brady
5
Farrar’s Building
 ‘Stuart is affable, tenacious and capable as an advocate. He is able to distil his submissions to their most effective and is pugnacious with the points he runs.’
John Brown
5
Farrar’s Building
 ‘John is very approachable and has impressive advocacy skills. He is clear and realistic with his advise and tailors this to suit the needs of the client.’
Andrew Buchan
5
Cloisters
 ‘Andrew is highly experience, especially in the field of occupational stress. He is technically excellent and willing to push boundaries, taking on cases that are very difficult.’
Howard Cohen
5
Farrar’s Building
‘Howard knows his cases inside out. Attention to detail is second to none as he quickly grasps the facts of the matter. His advocacy is excellent, a very quick thinker, so very good on his feet.’
Huw Davies
5
Farrar’s Building
 ‘Huw has a keen eye for detail and is technically excellent. His all round experience sitting and as both a claimant and a defendant advocate allows him to give appropriate and considered advice to the client in question. Huw’s tactical advice is strong.’
William Dean
5
Deka Chambers
 ‘William is always well prepared in all that he does. His written advices are clear, thorough and easy to follow. His drafting of statements of case is of an excellent standard.’
Conor Dufficy
5
7BR
‘Conor has an innate ability to put clients at ease from the outset and is always extremely approachable, making time for his instructing solicitor whenever possible. His advice is always thorough and his preparation, knowledge and advocacy skills second to none.’
Jack Harris
5
2 Temple Gardens
 ‘Jack has excellent judgement, a calm measured approach is someone that can always be relied upon to deliver.’
Simon Hughes
5
Farrar’s Building
 ‘Simon has the great balance of analyzing complex and technical issues and evidence but also has excellent client care skills.’
Arun Katyar
5
12 King’s Bench Walk
 ‘Arun acts for defendants and claimants in serious injury claims, which gives him a wide range of knowledge and experience that he applies with aplomb.’
Chesca Lord
5
Cloisters
‘She is superb on quantum issues. Her eye for detail and ability to marshal large quantities of detailed information and evidence is exceptional. Her schedules are top drawer. Excellent judgement when it comes to valuations. ‘
Frederick Lyon
5
Farrar’s Building
 ‘He is timely and responsive to any queries and general advice. He goes above and beyond to make sure the case is progressed effectively.’
Michelle Marnham
5
3PB
‘Very detailed schedules of loss. Good negotiation skills. Excellent knowledge and advocacy in court.’
Linda Nelson
5
Deka Chambers
 – ‘Linda is a highly intelligent and empathetic advocate. She  has excellent communication skills with vulnerable clients and immediately establishes relationships of trust and confidence from the outset of a case.’
Helen Pagett
5
Crown Office Chambers
 ‘Adopts a pragmatic and practical approach and can be relied upon take a realistic view in terms of prospects of success and risk when dealing with any litigated case as a whole.’
James Pickering
5
12 King’s Bench Walk
‘Quietly understated due to his modesty James nonetheless possesses a  towering intellect and is able to master the law in a wide range of areas from international law to English procedural law before deploying it with lethal effect.’ 
James Purnell
5
Henderson Chambers
‘He has always been able to very quickly assimilate large volumes of information and is pragmatic and able to appreciate the commercial issues which may be at play for clients.’
5
Temple Garden Chambers
‘Overall a top quality barrister across all disciplines of advocacy, drafting, conferences and advice. A thorough and focused advocate who knows how to present a case to its best effect to achieve results every time.’
John Schmitt
5
Deka Chambers
 ‘John is a cool, calm and collected barrister – whether it be in conference, on the phone, in writing or in court. He looks at the bigger picture, but also the microscopic details.’
Simon Trigger
5
Deka Chambers
‘He is excellent at simplifying complex issues. He communicates clearly both in writing and verbally. He is also very approachable and friendly meaning he is a top choice for client conferences.'
Victoria Webb
5
Old Square Chambers
'Good manner with clients. Excellent drafting skills in relation to pleadings. Thorough preparation for meeting with experts and clients. Concise and clear advice.'
Richard Wheeler 
5
3PB
‘Always impressed with his advocacy and the manner in which he is able to present complex issues in a relatable manner. He is also excellent in conference and always well liked by clients.’
David White
5
Temple Garden Chambers
 ‘Good attention to detail, has a calm demeanour and develops a good relationship with the client from an early stage. Shows empathy.’
Helen Wolstenholme
5
2 Temple Gardens
‘Helen  is quick to respond and approachable, she is personable. She is cautious in her advice and will consider issues carefully before reverting.’
Thomas Wood
5
42BR Barristers
 ‘He is very clear and concise with his evidence. He is confident. He will draw on his experience to advise when the evidence is not clear or incomplete.’
5
Kate Boakes
Matrix Chambers
 ‘Her advice is very clear; she works well in a team on demanding and complex litigation and she is approachable and accessible.’
5
Laura Giachardi
42BR Barristers
‘Laura is very detailed orientated and very professional, the clients trust her opinion and she is approachable and puts clients at ease.’
Personal injury - Rising Stars
Rising stars at the Bar are defined as barristers between four and eight years’ call who are seen as up-and-coming members of the Bar in their respective practice areas by clients and peers alike. They will already be instructed in high-profile, complex, and high-value contentious and non-contentious matters, working with and opposite more experienced leading counsel.
Carin Hunt
Outer Temple Chambers
‘Carin is very down to earth and easy to work with. She prepares well for conferences and leads them well. Her advice is very detailed and well thought through.’
Anirudh Mandagere
Deka Chambers
 ‘Anirudh is very clear, knowledgeable and informative to clients.  He also has a kind touch with all clients to give them both reassurance and support.’
Benjamin Phelps
2 Temple Gardens
 ‘He is highly intelligent and diligent. A pleasure to work with. He is a determined and persuasive advocate. He is also very good with clients.’ 
Spencer Turner
12 King’s Bench Walk
 ‘Spencer has a natural enthusiasm for the work which enables him to put the client at the heart of the case. Spencer provides excellent advice which is both logical and practical.’
Eloise Turnnidge
3PB
  ‘She has a great attention to detail and gives clear advice that is easily understood by the client.’
Thomas Yarrow
Deka Chambers
 ‘Well-structured, clear and persuasive drafting.  Thorough and well-reasoned written advice.  Approachable and helpful.’